Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S. states.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: 4502 S Steele St Suite 1635, Tacoma, WA 98409
Phone: (253) 285-7126
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Tacoma Mall – Shake Shack
Visit your local Shake Shack at Tacoma, WA to enjoy our burger, shakes and fries. View our store hours and order types.
Shake Shack at Tacoma Mall – Simon
Shake Shack, located at Tacoma Mall: Indulge in the mouthwatering goodness of Shake Shack’s burgers, featuring 100% all-natural Angus beef patties cooked to …
Shake Shack: Home Page
A made-to-order quarter pound* per patty of 100% Angus beef with American cheese, lettuce, tomato, and ShackSauce on a toasted potato bun.
Reviews
Laura Meno
Worst first time experience at a burger place. My food was simple with 1 persons order on it To-go. Was probably given to someone else and was not checked properly because my order ended up missing. Team member explained to someone who i assume was in charge of the shift at the time and got my order out after a few minutes just to receive it wrong. I live in Lacey and didn’t see it till half way home but was missing bacon on my burger. Mind you this whole order cost me 30 dollars! The Tiramisu milkshake was the only good thing out of this. Probably will not go to a Shake Shack again.
… moreMera Sai
Shake Shack has been one of the restaurants on my list for a long time. I have been very happy about their business model and the positive customer experience I have heard so much about. However, at this location, I was not met with the expectations I had.
When we arrived, I realized that the vegetarian option for their other burger was out of stock. Since the Veggie Shack was unavailable, I ended up having to order the Shroom Burger. The wait time for our order was around 20 to 30 minutes. It was a busy time and the store had just opened, so I would say the wait time was reasonable for that specific day. What made me feel a bit let down was that only the Shroom Burger was available, especially since I specifically came there for the Veggie Shack.
The layout and seating are very nice. I love the system for each of the menus where you can either order to go or for dining in, and they give you different tags for each. The flow of the restaurant is quite good and I enjoyed our time eating there comfortably. The place is also quite clean and well-seated. It is not too loud, so you are able to hear other people even though it is busy.
We ordered the Shroom Burger along with fries and some drinks. The burger was not to my liking. It did not have many toppings, just tomato and lettuce, and a patty that felt like it was reheated. It was put into two burger buns that were cold or not toasted, which tasted quite lazy and rushed. I wish there was more variety within this specific burger. The patty itself was not for me, but this is a personal preference since I do not like the cheese filling inside the patty or the extremely flaky and dry exterior. This might appeal to someone else, but it did not suit my taste buds. The fries were decent. I actually prefer fries from other burger places, but these were edible.
Surprisingly, the best part of this place is the drinks. They are absolutely phenomenal and I would highly recommend visiting just for them. We ordered the Pomegranate Sweet Basil Lemonade, which hit the spot with its sourness and fruitiness. We also had the Mango Passionfruit, which felt like a guilty pleasure filled with a tropical taste that satisfied my craving. It felt like a blessing to drink after a not so impressive meal.
Overall, I would say that this place is decent. Perhaps some people would absolutely love it, while others would find it average. The food is a hit or miss for most. I have not tried the Veggie Shack yet, but I would not mind trying it again. The drinks are excellent and I would go back for them again.
… moreWhen we arrived, I realized that the vegetarian option for their other burger was out of stock. Since the Veggie Shack was unavailable, I ended up having to order the Shroom Burger. The wait time for our order was around 20 to 30 minutes. It was a busy time and the store had just opened, so I would say the wait time was reasonable for that specific day. What made me feel a bit let down was that only the Shroom Burger was available, especially since I specifically came there for the Veggie Shack.
The layout and seating are very nice. I love the system for each of the menus where you can either order to go or for dining in, and they give you different tags for each. The flow of the restaurant is quite good and I enjoyed our time eating there comfortably. The place is also quite clean and well-seated. It is not too loud, so you are able to hear other people even though it is busy.
We ordered the Shroom Burger along with fries and some drinks. The burger was not to my liking. It did not have many toppings, just tomato and lettuce, and a patty that felt like it was reheated. It was put into two burger buns that were cold or not toasted, which tasted quite lazy and rushed. I wish there was more variety within this specific burger. The patty itself was not for me, but this is a personal preference since I do not like the cheese filling inside the patty or the extremely flaky and dry exterior. This might appeal to someone else, but it did not suit my taste buds. The fries were decent. I actually prefer fries from other burger places, but these were edible.
Surprisingly, the best part of this place is the drinks. They are absolutely phenomenal and I would highly recommend visiting just for them. We ordered the Pomegranate Sweet Basil Lemonade, which hit the spot with its sourness and fruitiness. We also had the Mango Passionfruit, which felt like a guilty pleasure filled with a tropical taste that satisfied my craving. It felt like a blessing to drink after a not so impressive meal.
Overall, I would say that this place is decent. Perhaps some people would absolutely love it, while others would find it average. The food is a hit or miss for most. I have not tried the Veggie Shack yet, but I would not mind trying it again. The drinks are excellent and I would go back for them again.
C C
The highly anticipated Shake Shack at Tacoma Mall opened its doors on Nov. 12, 2025 and I couldnt be more excited. They offer both indoor and outdoor seats, and all the best of Shake Shack including app order and kiosk and in-person order and they are super fast and quality. My favorite here is their BLT, and Shack dog, and their shakes, which you cant go wrong with any flavor. And if you have not tried their regular “hamburger” (not ShackBurger but just their “hamburger” that comes with justice patties), try it because its simple and yummy, just good patty and bun!
The restaurant is in their opening phase, so obviously they’re very busy yet staff are so kind, customers are served timely. They keep busy with constantly cleaning tables and emptying trash and they also came by to ask me if my food is good and if I needed anything else.
Pro Tip: If you place order “to-go,” they package it up for you nicely so that you can still sit down and eat at restaurant if you choose to do that (theres a box inside the bag that you can use as a tray).
One more thing: I did not notice any alcoholic bevvies at this location. Usually they have the ShakeShack house wines in cans but I did not see that offered at this location. I haven’t been to Shake Shack in a couple of months so I dont know if theyre phasing it out or if its just not ready at this location yet. : )
This Shake Shack is located in outdoor type mall, “The Village,” the newest part of the Tacoma Mall which is currently going through massive expansion phase. Next to Shake Shack, several new stores are coming including Dave’s Hot Chicken and Gong Cha (omg!). Love Sac couch store is already open. There’s plenty of parking and getting in and out of “The Village” was easy. I love using their app for promo deals and ordering ahead, so I definitely recommend that if you want to save some time and your dollas this holiday szn!
… moreThe restaurant is in their opening phase, so obviously they’re very busy yet staff are so kind, customers are served timely. They keep busy with constantly cleaning tables and emptying trash and they also came by to ask me if my food is good and if I needed anything else.
Pro Tip: If you place order “to-go,” they package it up for you nicely so that you can still sit down and eat at restaurant if you choose to do that (theres a box inside the bag that you can use as a tray).
One more thing: I did not notice any alcoholic bevvies at this location. Usually they have the ShakeShack house wines in cans but I did not see that offered at this location. I haven’t been to Shake Shack in a couple of months so I dont know if theyre phasing it out or if its just not ready at this location yet. : )
This Shake Shack is located in outdoor type mall, “The Village,” the newest part of the Tacoma Mall which is currently going through massive expansion phase. Next to Shake Shack, several new stores are coming including Dave’s Hot Chicken and Gong Cha (omg!). Love Sac couch store is already open. There’s plenty of parking and getting in and out of “The Village” was easy. I love using their app for promo deals and ordering ahead, so I definitely recommend that if you want to save some time and your dollas this holiday szn!
Sunami
I get it it’s a few days opening day.
Just super crowded and the cashier took 15 minutes to figure out how to work the cashier.
Just got my food. Took 40 minutes and both my burgers were cold and fries
I think the burger was half cooked.
… moreJust super crowded and the cashier took 15 minutes to figure out how to work the cashier.
Just got my food. Took 40 minutes and both my burgers were cold and fries
I think the burger was half cooked.
Toddy Ambitious
Excited to finally have a shake shack in the area. Ordering was quick with the self-service kiosk. Even with the long line the wait took about 15 mins so not too bad. Order was spot on, fresh, and hot. Pretty sure they’ll be seeing us again soon.
… moreTim Martin
Clean, good service and good burgers and cheese fries. I will definitely return to try a shake.
… moreTyron (Tyronol)
One of the best, if not the best burgers I’ve ever had. It’s a simple hot and perfectly executed smash burger. By far the best in Washington. I saw the GMM where they rated this higher than In-and-Out and just didn’t believe it. But I can definitively say, Shake Shack is better than In-and-Out. Best burger, hands down. The service and the people working there are also super friendly and helpful. I just wish it was a little more affordable, like In-and-Out. It’s also not cool to ask for tips at fast food. But the food is amazing.
… moreFredrik Schmidt
These guys are awesome!! Helped sponsor Tacoma Rockets Hockey!!!!! The food was awesome, really yummy burgers and everyone loved them. Lots of piping hot fries and their shakes rock! Highly recommend the food and the people are really nice!!
… moreChris Varo
This place is excellent. They have great burgers, fries, and frozen custard. I’ll be back.
… moreBrian Cannamore
Let me preface this with the fact that I rarely eat out; ok so I love a good burger and shake shack has been on my radar when I found out about the grand opening last week at the Tacoma mall. I decided to go on the following Thursday and the first thing I noticed upon entering was how clean it looked and well organized the staff were, anyway long story short, I ordered the single shack with added onions and a regular order of fries….. super delicious and hot; revisited the following Saturday and it was packed, this time I ordered the double shack with fries and it was sooooo good…. I must mention that the short wait is worth it for a hot and delicious burger… the staff were pleasant and friendly as well as organized. Shake shack has just earned another satisfied customer and this will be the spot where I will go to for all my burger needs. Keep it up shake shack.
See you soon
… moreSee you soon