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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Diego,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
Address and Contact Information
Address: 1535 Palm Ave, San Diego, CA 92154
Phone: (619) 423-6912
Website: https://restaurants.elpolloloco.com/ca/san-diego/1535-palm-ave?utm_source=gmb&utm_medium=yext
Menu Photos
Order and Reservations
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Reviews
Carriesharing
I walked in and a gentleman smiled and nodded as he worked and a young woman greeted me. I hope I get her name right… “Anjelica “ I’m have a short term memory moment as the restraunt is close so I walked a few blocks to it I remember her name had J where you would expect a G. She made my evening ! She was kind and helpful. Willing to help me. I appreciated her attitude. She work well with all the customers that came in while I was there. I would say she went above and beyond to make everyone’s experience a good one. It was a very pleasant atmosphere the food was eye appealing and fresh. My chicken greens were crisp and tasty a good assortment of veggies. I ordered a half of chicken with Mac & cheese and coleslaw my friend devoured. Thank you for the good experience and food!
Definitely would recommend the El Pollo Loco at 1535 Palm Ave San Diego, Ca 92154. 16th and Palm in Eggar Highlands. <-south-bay Chk 8320 6:46pm (9999912)
… moreDefinitely would recommend the El Pollo Loco at 1535 Palm Ave San Diego, Ca 92154. 16th and Palm in Eggar Highlands. <-south-bay Chk 8320 6:46pm (9999912)
Leyley Ong
What kind of chicken quesadilla is this big wrap less ingredients inside of it. I was expecting something great but no its a disappointed. First time trying this but it will be the last
… moreCheryl Bowman
I ordered through doordash they forgot to put my flan dessert in the order I gave five stars for the service because Arturo the manager offered to bring it to my house and add one more for my inconvenience. That was very kind of him and because of that I gave them a review. The chicken I gave 4 Stars it wasn’t fresh and they were small pieces for a 8-piece family meal. Arturo deserves a raise because he went up and Beyond to make sure that we were satisfied for not receiving our dessert that we paid for. Fast food is very hard work and demanding.
… moreMJ Hermoso
I just moved here from Washington DC. Back there, we have Pollo Campero and Nandos PeriPeri. Coming to California, I thought it would be cool to try this place. We ordered online and got the 12 piece family meal. Then we head to the store after 15 minutes of ordering. I came to pick it up and waited for another 20 minutes! The cashier was friendly and asked me if I wanted salsa when I got my order. I came home and little did I know, we only got 10 pieces of chicken instead of 12, and the drumsticks were so tiny.
We didn’t want to drive back just for 2 pieces of chicken.
Never going back!!!
Food was bland and had no spices on it.
… moreWe didn’t want to drive back just for 2 pieces of chicken.
Never going back!!!
Food was bland and had no spices on it.
Bill Hall
They were painfully slow, and closed 2 hours early. They said they are out of everything. They didn’t know what I ordered at the speaker so I had to tell them my order again because they lost my order. The person at the window didn’t know how to use the order screen. I was in line waiting from 7:55pm and didn’t get my food until 8:33pm and there were only 3 cars in front of me when I arrived. After arriving home, found out the chicken skin was burnt and the chicken was overcooked. I ordered two 2-piece meals, but one was a 3-piece meal. They also didn’t give us and utensils or napkins.
… moreJesus Aguilera
Not greeted or told to use the kiosk to order. Employee stingy with the salsa and out of salsa roja. Had to ask for more salsa even though I entered the amount of salsa wanted in my order.
… moreYesica Gutierrez
I came in the restaurant after driving for 2 hours.
To receive the best service and best food.
I travel a lot and have visit many restaurants.
But service here has been one of a kind.
Manager Leonor was very helpful while I placed my order. Thanks to the cook haven’t had chicken this good sense I left home.
… moreTo receive the best service and best food.
I travel a lot and have visit many restaurants.
But service here has been one of a kind.
Manager Leonor was very helpful while I placed my order. Thanks to the cook haven’t had chicken this good sense I left home.
Maria Lopez
Placed an order for a Mixed 8 pc meal. When I got home I realized they had given me a leg and thigh meal. Drove back to get the correct order. I requested that the chicken be made well done because the chicken didn’t appear to cooked correctly. I received chicken that wasn’t cooked all the way through, it was pink and bloody. It had been a long time since I had been to this location, I stopped coming here because of this reason. I usually go to the store on Palomar and they never disappoint. Do better, follow through on your customers requests or at least cook the chicken thoroughly for goodness sake it’s CHICKEN not beef!!!
… moreRabdy Stanley
Terrible they always mess up my food the manager Monica needs to be fired ! She refuses to give me any service after she is the one that messed up my food yelled at me through the window of the drive thru told me she will not fix my food and not to come back but this is not fair this location is made for residents of imperial Beach and there family’s but apparently the manager of Monica told me that she owns the place and not to come back so I gave this El Pollo loco location 0 stars because they always mess up my food and manager says she owns the place and not to come back I hope the corporation of Pollo loco then she turns customers away
… moreSusie
By far the best Pollo Loco location I’ve been to. The staff is very friendly and quick. The food is always delicious and freshly made. I will keep coming back again and again.
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