

There’s a Burger King® restaurant near you at 3600 Rhea County Hwy. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Dayton, TN serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 3600 Rhea County Hwy, Dayton, TN 37321
Phone: (423) 428-9126
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3600 Rhea County Hwy – Burger King
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Reviews
WTH Burger King get ur stuff together
Waiting to complain at window
The food was good but the lack of customer service was why there were only 2 stars given.
After ordering (which was quick and correct) we waited over 5 minutes for our food because there was a customer requesting a refund and it took 3 employees to figure it out. When they finally did figure out what to do, the manager decided that it would be a good teaching opportunity. Nothing wrong with that except that she (manager) was trying to show the woman who was making our food how to do the refund on the register instead of making our food. It was at this time that I stepped up and asked how much longer it would take for our meals and the person behind us waiting for theirs. The manager asked how long we had been waiting and I told her over five minutes. She then asked what my order number was and when I told her she looked at the order board. I asked her how long it had been and she told me over five minutes. This is the point where I told her that it decidedly was not time for a teaching moment at which time she came up with the excuse that the woman who was supposed to be making the food was logged into the computer and that it was her drawer they were using. Eventually she told the employee to finish making our order. Once we got the food my girlfriend got a completely different sandwich than what she ordered. We had to take it back and wait for the correct sandwich to be made.
Management at this restaurant is a joke. They do not understand what customer service actually means. And as for “Have it your way, You rule” that only applies when the manager wants it to. Sadly we will not be returning to this restaurant anytime soon even though the food (once we got it and got it correctly) was good.
But at least we got our receipt I can take the survey and reiterate our disappointment to corporate, so that was nice.