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Fast-food chain serving up fried chicken, plus catfish, hushpuppies & desserts.
Address and Contact Information
Address: 770 Pinson Rd, Forney, TX 75126
Phone: (972) 552-3700
Website: http://www.chickene.com/
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Order Online – Chicken Express
Featured Items ; #1 – 4 Express Tender Combo. $12.09 ; #2 – 7 Express Tender Combo. $17.59 ; #3 – 3 Pieces (Your Choice) Mixed Chicken. $12.09 ; 3 Pieces (Your …
Chicken Express – Order Online
Order pickup or delivery online to enjoy our famous iced tea, fried chicken tenders, and fish combos. 250+ locations!
Chicken Express – 770 Pinson Rd, Forney, TX, 75126 – MapQuest
Chicken Express offers a variety of chicken dishes in a convenient location, making it easy for customers to grab a meal on the go. The restaurant is known …
Reviews
Lindsey Torres
By far the best Chicken Express experience I’ve had in my entire life. Older woman behind the counter was so helpful and got our order out really fast. I’m not even exaggerating when I tell you our food came out within 3 minutes and it was steaming hot. She forgot to bring out our rolls and to make up for it gave us an extra one. Amazing job, Chicken Express!!
… moreLilia Becerra
No stars. I got a doordash delivery and the mash potatoes they gave me look unedible fries look old and they did not include my gravy. Called the restaurant I was told to contact doordash. Doordash does not prepare the food. Never again will I order here my mistake. Never again! Worst customer service.
… moreVeronica Mora
Ordered chicken tenders which were extremely salty. Chicken tasted likes it’s been reheated several times. The fries were bland and overcooked. The service wasn’t that better either. Will not recommend!
… moreDanielle Totherow
Normally I don’t review fast food places. In this case, I’m reviewing the service.
I placed an online order. Waited, went to the drive thru (because no where did it say you had to come in and everywhere pretty much offers drive thru pick up). Fine, I’m irritated but accepted it.
I go in, at 554. My food should be ready. Only to be told it had 13 more minutes. When I said the app said 555, he points to a screen and says “yeah I just updated it”, clearly irritated.
At this point, I’m frustrated. The store was in no way busy, one person in the restaurant and one in the drive thru that got there AFTER I ordered. I had already waited 10 minutes, which was a fair amount of time. So, visibly irritated because it’s a bit ridiculous at this point, I go back to my car and I’m writing this as I wait.
I’ve grown up and moved several times growing up and as long as I can remember, this is the only chicken express that ever seems to have issues with customer service and doing things in a timely manner. This is the first time I’ve been here in over a year and nothing has changed.
I’ll drive to Mesquite from now on. Thankfully we only eat here once every so often.
Hopefully the manager or owner sees this and realizes training is needed.
Edit to add:
Go in to finally pick up my stuff. I say thank you. Get an eye roll and guy walks off to the table to eat his food. Girl behind the counter was in her phone and had earbuds in, no greeting just mean mugging.
So unprofessional and rude.
… moreI placed an online order. Waited, went to the drive thru (because no where did it say you had to come in and everywhere pretty much offers drive thru pick up). Fine, I’m irritated but accepted it.
I go in, at 554. My food should be ready. Only to be told it had 13 more minutes. When I said the app said 555, he points to a screen and says “yeah I just updated it”, clearly irritated.
At this point, I’m frustrated. The store was in no way busy, one person in the restaurant and one in the drive thru that got there AFTER I ordered. I had already waited 10 minutes, which was a fair amount of time. So, visibly irritated because it’s a bit ridiculous at this point, I go back to my car and I’m writing this as I wait.
I’ve grown up and moved several times growing up and as long as I can remember, this is the only chicken express that ever seems to have issues with customer service and doing things in a timely manner. This is the first time I’ve been here in over a year and nothing has changed.
I’ll drive to Mesquite from now on. Thankfully we only eat here once every so often.
Hopefully the manager or owner sees this and realizes training is needed.
Edit to add:
Go in to finally pick up my stuff. I say thank you. Get an eye roll and guy walks off to the table to eat his food. Girl behind the counter was in her phone and had earbuds in, no greeting just mean mugging.
So unprofessional and rude.
Dimples888
I ordered 3 piece chicken and 2 piece catfish. The lady told me the cook just dropped my catfish, so there’s a bit of a wait. I got my food and the catfish was the only thing fresh. Everything else was old. The chicken, corn fritters, fries….ALL OLD. My entire order should’ve been reported to the health department. Except for the fish. Never again.
… moreThelma Caudle
I ordered drive through 2 piece chicken, roll, mashed potatoes, & Poppers. I had forgotten how good those poppers were because I hadn’t ordered them in a long time. Chicken was juicy, pretty fresh for how late I ordered, and not overly salted. The mashed potatoes and gravy is good every time. They didn’t have pies available but they offered to cook one for me. That’s customer service. Every time I order drive through, the associates are all friendly and kind. I appreciate you.
… moreGabino Martinez
I ordered by phone for pickup. When I arrived at the drive-thru microphone and told them I was picking up an order, I was told I had to come inside to get it. I asked why, and the response was simply, “That’s how we’re operating.”
That makes no sense. I’ve ordered by phone before and picked up at the window without any problem. If the drive-thru is open and I already placed and paid for the order, there’s no reasonable explanation for forcing customers to come inside.
I let them know they lost my business over this. Policies that inconvenience loyal customers—especially without explanation—are frustrating and unnecessary.
Very disappointing experience
… moreThat makes no sense. I’ve ordered by phone before and picked up at the window without any problem. If the drive-thru is open and I already placed and paid for the order, there’s no reasonable explanation for forcing customers to come inside.
I let them know they lost my business over this. Policies that inconvenience loyal customers—especially without explanation—are frustrating and unnecessary.
Very disappointing experience
BossHoss
Great service, and the food was good overall. I enjoyed the overall selection of items that they provided here when it comes to sides. I ordered the corn nuggets and coleslaw, and I had 0 complaints. The inside is very clean and the staff are friendly.
… moreAbigail Martinez
Worst location, they were empty but 1 customer infront of us. Took forever to take our order then they make us wait. 20+ mins someone comes out and ask what we waiting on. OUR FOOD OBVIOUSLY. I asked her if it was going to be much longer & she said they’re busy frying fish. Not sure what my order had to do anything with it. I didn’t order fish. Definitely will not be back to this location.
… moreSherry Jefferson
Regrettably, the culinary experience was unsatisfactory. I ordered fried gizzards, mashed potatoes, and corn on the cob. The gizzards were undercooked, the mashed potatoes appeared to be old and stale, and the corn tasted as if it had been prepared in a microwave. While the staff demonstrated commendable kindness, this unfortunately did not compensate for the deficiencies in the food preparation.
… more