Messiah White
The good was pretty good. The service was not. The little lady at the front have me my good. I left, less that 2 minutes later I came back in because my utensil was dirty. I work in the same plaza. So the distance was less that 30 get away. She said she didn’t know what happened, and gave me another one out of some bin. She looked at it, and handed it to me. I asked for some type of discount or anything. Basically to compensate for me having to return to the establishment with a problem. Unfortunately, she was un-bothered by my complaint, and said she can’t do. That’s all she said. “Oh no, I can’t do”. I think that was very unprofessional to say the least. This is not a place I would go to again with service like that. She looked like the manager or something. I advised her that I hope she receives the same service when she goes out to eat. I did not don’t in. I called the order in, therefore she should have checked my bag before she gave it to me.
… moreSabrina Rhodes
Ordered a Hibachi shrimp and 2 Hibachi steak dinners for take out late last night. As you can see neither Hibachi steak dinners had any steak on them. I have been a loyal customer for years without any issues. We tried calling last night but establishment was closed. Owner refused to make it right despite me telling her I had taken pictures of the meals since we could not get in touch. NOT GOOD BUSINESS practice.
… moreJustice
New place in town. Started out with shrimp and rice plate. It was delicious! So l tried the shrimp and scallops. The scallop were too tough to eat! Worse part was they give u a bunch of them. I chewed 4 of them and spit it out!! A few were black!! @ $16.99, worse ever!! My son got steak. Was delicious as well! Beware!!
… moreJacqueline Golden
We got the Chicken Teriyaki and the shrimp Bowl. Chicken was dry and hard, shrimp had a funny taste to it. Usually it’s very good but today it was a hit or miss. The Philadelphia Roll was 8/10
… morepjmrees
It was ok. Chicken was sparse and very fatty. Must use msg cause my stomach was not happy after eating there. Won’t go again.
… moreBeck
The meat and veggies were delicious as was the shrimp tempura roll. The rice had no flavor but is filler anyway. Staff seemed tired but were still polite and they are probably understaffed. The food is delicious, swing in for some great hibachi and sushi.
… moreCarolyn Barnes
The Hibachi Steak is usually good every time I have been to Tokyo Express except today 08/23/2025. The steak was so tough that I could not chew it. I called and told the owner about it and they wanted me to bring it back and make another plate but I live 30 miles away and was not coming back. I won’t ever go back to Tokyo ever again.
… moreKayla Jewell
Best sushi in town! The staff is very helpful in explaining anything on the menu for you. Super clean restaurant, dine in or carry-out available.
… moreSheena E
I enjoy eating here when I visit Douglas. Good food and good service!
… moreTina Bunyard
Always the best. Wish the prices were lower but definitely better than Kobe which is the only other option for similar food in douglas. The owners and staff are great here. Always friendly and helpful and I chose to pay a little extra when it checks all the boxes. The hibachi steak plate is my favorite. Their grilled veggies OMG!!! I have actually just gotten a veggie plate. I love this place!!!
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