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At the time of our visit, this ranks up there as one of the worst locations we’ve been to! Drink station was a mess! Out of all agua Fresca & trash everywhere! Denied us a side of salad dressing, saying “they were out”. Well, guess what? Make more! (I used to work at a Chipotle in college, I know how it’s made!) Employees were downright rude & not caring about their job. Upper management should definitely pay a visit to this location & see that they get their act together! Shouldn’t be a hard sell of a business trip as the surrounding area is lovely. Being a college town & well traveled stretch of road, their missing a trick having this be the only Chipotle in town & so poorly run at that…
… moreJaret Reed
I placed an online order and arrived on time, only to wait an additional 30 minutes for my food. When I finally received it, the guacamole was frozen solid and the bowl looked half-eaten — completely lacking in portion and presentation. When I first walked in, a staff member told me it was being bagged up, yet I still had to wait another half hour. Unfortunately, this isn’t the first disappointing experience I’ve had at this location. More often than not, they’re out of key ingredients like meat, guacamole, or even rice. This visit was the final straw. The inconsistency and lack of accountability are unacceptable. This location seriously needs improvement.
… moreJordan Barraza
They were out of everything except rice beans meat cheese and sour cream and one salsa. Lady was rude to me she just dumped the sour cream with out asking. Holy Airball not good.
… moreJam Hampton
Yo this was disgusting. Rice was still hard and I thought they forgot to add my sauce but turns out thy didn’t add enough. Then the chips? They give you five chips. I’ve gotten at least half a bag each time I went to a chipotle but this one is gross
… moreSara Hammoudeh
Every time I come here it’s the worst experience. No matter what time. They’re either always out of a few ingredients, skimping out on what you ask for, or their food is just cooked poorly. The guy checking out at the counter had to ask the girl who put my bowl together 3 times if it was half and half or double protein. I asked for double but they were unsure because it looked like half. When I came to pay I said I asked for double but it looks like half doesn’t it? I got charged for double.
I also had to ask to give me the full scoop of rice, beans and guac that costs extra that she had to scrape half a spoon of out of the empty container. This place is awful don’t go here.
… moreKhoa Nguyen
They are always out of ingredients and the employees seem annoyed about it as much as customers. Needs new management quick. Bad experience about 3 out of 4 times here.
Update: The worse! Given them so many chances. I think the owner likes these bad reviews. Tried to order for pickup today. It was promised at 11:00, but wasn’t ready til 12:20. Also the missing item of the day… salad dressing. Just close it down already.
… moreAISHWARYA VENKAT
Could be better. The trash overflowing. The service was very curt. They also ran out of drinks- agua fresca , chips etc even before 8 pm on a Thursday evening.
… morePaul Kane
Had a bit of a wait…not because of people but because staff were to busy gossiping. Food as a whole was pretty bland in comparison to past visits.
… moreKaiya Brown
The lady serving me gave me like half a spoon full of rice barely covering the bottom but i should’ve just left it because this was the stalest rice I’ve ever eaten. Some pieces were rock hard. The carne asada was good though.
… moreJames Barton
Chipotle has always been generous with portions. However today its about half of what they used to serve and no longer taking cash. If this is the new policy we will not be back. Customer service was good and the restaurant was clean.
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