Ashley J
I would 100% give this place 0 stars if I could! Everything that was ordered today was not only made incorrectly, it visually looked unappetizing and disgusting! The bread was hard, lettuce brown and it was made so far in advance the wrapper was soggy and just ripped by holding it in my hand. The workers were very slow and rude! All while the manager was just standing there watching everyone else do the work while there was a drive thru line wrapping around. I do not recommend this place at ALL!!!
… moreJames Brown
While the customer service was unexpectedly wonderful, my burger came with a soggy, wet, pungent smelling bun! The flavor of the burger was completely lost in this strange oily fish grease taste. One bite was enough to turn my stomach. The quality of our once loved fast food restaurant is plummeting quickly. I spent almost $13 on a meal that is now making me feel sick!
… moreDave
Strong chance your food was microwaved, bread has a very distinct texture and taste when microwaved. Check your bag before leaving (like all “fast” food these days). Workers are nice at least.
… morecourtney Ta
I ordered a MOCHA Iced coffee. The advertisement showed a dark chocolate colored coffee. I received a paper white “coffee”. I politely asked if she could remake it. She rudely said no. She condescendingly suggested i could get “more milk added ir more mocha added”. I asked “could I get more coffee added…” she finally dumped half out and filled it with “coffee”. Its still off white and taste like solely milk and water. There’s no coffee or mocha flavor at all. The photo posted is AFTER it was remade.
… moreJulie Patrin de Martinez
The food was closer to 3.5⭐️ because it was fresh and the one special sandwich was made correctly. The drink machine in lobby used too much carbonated water on all the drinks we chose.
Service and atmosphere were docked heavily because the entire crew was shouting at each other. There were disagreements about who should do what. There were also a few comments along the lines of not liking their jobs, working too hard for not an equivalent amount of pay, and management not being “fair”. They also didn’t listen when crew suggested extra staff might be needed that afternoon because there was a sporting event at the high school across the street.
The lobby and restrooms were clean, that’s another point in their favor.
We were there on a Saturday afternoon, and will be back.
… moreEbony Woods
This is quite a weird review. The staff was so so nice, but I can’t believe they served me a large cup of sugar!!!! No lie, when I went to stick my straw in, I thought it was broken because nothing came up. After pulling my straw out and placing it back in, I finally tried to take a sip of my sweet tea. I got a mouth full of sugar!!!!! Got home to further investigate… there is literally 2 and a half inches worth of sugar in this cup. Why? How?
… moreLaTasha Patterson
I went through the drive thru and ordered a whopper meal l, the customer service is great but the food was horrible. I asked for no mayo add mustard the bread was soggy and covered with mustard all over the top bun and the bottom bun was soggy I can’t even eat it. The French fries were half cooked. The food does not match the customer service. I tried multiple times to contact the store but the line is busy. I will not be going back
… moreCharla H
So slow waited about 15-20 mins for 2 trios had the car behind us blowing there horn. No reason for it to be that slow as the cashier was too busy with front counter and other lady was no where to be seen
… moreJanice Cruz
Staff always respond with a greeting when I enter the store. Makes me feel welcome. Orders ar3 always prompt and freshly made.
… moreTrynnedi
Came here only because I was on this side of town and my little one wanted chicken fries. I ordered and when I got to the window to pay, the man was super nice, no problem with him at all. Get to the window to get the food, the girl at the window giving your food had her face all turned up. I asked for some barbeque sauce and salt and pepper and she rolled her eyes as she got it. Look, I got chicken fries, I need sauce, you didn’t offer any. And the fries was cold, I WILL NOT be back. Customer service is everything. They need to put the guy at the register up front, he’s more welcoming.
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