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Find your nearby Taco Bell at 2186 Jericho Turnpike in Commack. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
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Taco Bell® in Commack, NY – 2186 Jericho Turnpike
Visit your nearby Taco Bell at 2186 Jericho Turnpike in Commack, NY. Order online for restaurant pick-up or delivery!
Taco Bell Menu in Commack, NY – 2186 Jericho Turnpike
The Taco Bell menu in Commack, NY, serves made-to-order and customizable tacos, burritos, quesadillas, nachos, vegetarian options, fountain drinks and desserts.
Commack, New York Restaurants | Taco Bell®
2186 Jericho Turnpike Commack, NY 11725 US (631) 343-5641 Get Directions View Store Page Drive-Thru Open Late Delivery Breakfast
Reviews
HARWINDERNYC-YouTube
Hi, I want to report an issue at Taco Bell located at 2186 Jericho Tpke, Commack, NY.
When I arrived, the drive-through line was extremely long, and I already had another customer’s food in my car with an active timer.
I do believe I received the ready for pick up
But. No. As a driver,
I literally picked up from the other taco Bell
Grubhub’s guidelines say:
• Drivers are not required to wait in excessively long lines.
• Drivers must avoid actions that delay other active orders.
• Drivers only need to make a reasonable attempt to pick up the food.
• If a restaurant causes an unreasonable delay, drivers should contact support.
I followed those rules. I tried to pick up the Taco Bell order at the door before delivering the other customer’s food. When the Taco Bell order wasn’t ready, I had to deliver the first order so it would not be late.
When I came back to Taco Bell, the lobby door was closed even though they were still operating. I saw an employee open the door and hand food to another customer/driver. 3rd party. But when I walked up at the same moment, the employee closed the door in front of me and walked away, refusing to give me the Grubhub order.
Restaurant responsibilities under Grubhub include:
• Providing access to pickup areas during active operating hours.
• Treating all drivers equally and not selectively refusing service.
• Preparing orders in a timely manner.
• Handing off orders to drivers who arrive for pickup.
Because they refused the order and denied access, I was unable to complete the pickup despite multiple attempts.
Food out of eating temperature.
… moreWhen I arrived, the drive-through line was extremely long, and I already had another customer’s food in my car with an active timer.
I do believe I received the ready for pick up
But. No. As a driver,
I literally picked up from the other taco Bell
Grubhub’s guidelines say:
• Drivers are not required to wait in excessively long lines.
• Drivers must avoid actions that delay other active orders.
• Drivers only need to make a reasonable attempt to pick up the food.
• If a restaurant causes an unreasonable delay, drivers should contact support.
I followed those rules. I tried to pick up the Taco Bell order at the door before delivering the other customer’s food. When the Taco Bell order wasn’t ready, I had to deliver the first order so it would not be late.
When I came back to Taco Bell, the lobby door was closed even though they were still operating. I saw an employee open the door and hand food to another customer/driver. 3rd party. But when I walked up at the same moment, the employee closed the door in front of me and walked away, refusing to give me the Grubhub order.
Restaurant responsibilities under Grubhub include:
• Providing access to pickup areas during active operating hours.
• Treating all drivers equally and not selectively refusing service.
• Preparing orders in a timely manner.
• Handing off orders to drivers who arrive for pickup.
Because they refused the order and denied access, I was unable to complete the pickup despite multiple attempts.
Food out of eating temperature.
L F
I have never been treated by the staff of any establishment as I have been tonight by the staff and “manager” at this location. I placed a mobile order at approx 8:30 pm. At the speaker I requested the sour cream to be on the side for the nachos. The line, (another 4-5 cars ahead of me) took about 15-20 mins to get to the pick up window. I waited 4-5 mins for the girl to give me my food. I asked about the side of sour cream & she assured me it was in the bag. Not wanting to hold up the line for the people behind me, I pulled away & went to the parking lot to check my order. The sour cream was NOT in the bag. So I opened the box to see if maybe they had put it on the nachos. No they didn’t. I went back on the line again, not expecting it to take that long again (boy, was I wrong!). I told them at the speaker what happened & they told me to drive up. After another 15-20 minute wait, I got to the window & handed the worker my bag. He handed me the side of sour cream & went to give me the bag back. I asked for fresh nachos because the ones in the bag were now cold & soggy. He refused, & tried to push the bag back thru my window. The manager came over and the first employee started filming me on his phone as I was arguing with the manager. She refused to remake the part of my order that was wrong. She insisted the side of sour cream was in the bag (it was not). Would I really wait on that line twice if it was? I was threatened with calling the police if I didn’t leave the drive thru line. I am a rational person and in the past if there was an issue with my order, I was treated respectfully & my order was corrected. The treatment I received tonight was so out of proportion to the issue. I know it was busy, but I did wait on the line twice for over 30-40 minutes. If the staff was overwhelmed, there was no reason for them to take it out on me. It was poor customer service. And to film me without my permission! I drove away fuming at their mishandling over the whole thing. I parked in a nearby parking lot to see if the nachos were salvageable and now I noticed there was guac on them, which I had asked to be removed using the app. They went in the trash. Unbelievable!
… moreAmanda D’Aponte
had to order at the window since the speaker was broken. Okay, no problem. I ordered and paid and then was handed something completely different from what i ordered. I went inside and explained what happened and they said they’d fix it for me. I said okay thanks and waited patiently. When they brought the food i asked if i could get a refund for the original order and they told me “no it’s basically the same price” and refused me a refund… as all the staff stood at the counter as to make me feel threatened or something. Was already having a bad day so i said okay… and just left. Young girl there was so rude and nasty. They’ve messed up my order too many times at this location
… moreBV
This has to be the WORST taco bell I have ever been to. It doesn’t matter if you order inside, online, drive thru, or doordash. The past 4-5 times the orders took an hour for them to prepare. And I’m not even exaggerating. Tonight I placed a doordash order and the first driver canceled because of the wait. I don’t blame them. Then the next driver sat there and waited for probably 30 minutes. I’m never going to this location again.
And the last couple of times I went inside to pick up my orders, the employees don’t want to speak to you, and they don’t understand English so there is no point in trying to talk to them. Showing your name for the pickup order was too difficult for them.
… moreAnd the last couple of times I went inside to pick up my orders, the employees don’t want to speak to you, and they don’t understand English so there is no point in trying to talk to them. Showing your name for the pickup order was too difficult for them.
Christine Ardigo
Placed order online. Waited on drive thru for 10 minutes and the line did not even move. Went in to get food and they told me I had to get back online. When I got back on the line waited another half hour just to find out that the speaker was broken and everyone had to wait to order their food. By the time I got up to the window, my food was sitting there for a half hour. Don’t know why the guy couldn’t just hand it to me when I walked into the store instead of making me wait online for a half hour knowing that the speaker was broken. Totally rude. Same guy handed me the food a half hour later
… moreJohn Hertlein
It’s the one Taco Bell I stop at And it takes longer than any other place I’ve been to. And they still get the order wrong. To make things worse apparently the Ia is out of order and the intercom is not working either. That was a few days ago, I figured let me give it a try again and it’s still not working. Last time I stood in line for almost 40 minutes which is unheard of for any fast food restaurant. Claim that they have signs everywhere to let us know LOL. Last time I asked to speak to the manager and I spoke to a perhaps 23 to 25-year-old and I suggested that they make a bigger sign or they have somebody out there to let customers know or even take orders. He told me that there were plenty of signs and that they were not allowed to have any employees outside to help customers. Please tell me if anybody could have read the sign before getting yourselves stuck for 40 minutes because I didn’t see the sign until I got up to place an order which was way too late like I said I was stuck for 40 minutes not doing it again. I gave them a suggestion and apparently they don’t care about customers because it’s a few days later and they still have the same issue. No offense but me as a business owner or even if I was a manager I would handle this problem better than this place is handling it. But what can you do when you give a young kid the responsibility of running a business. Shame on Taco Bell
… moreElmer Nicolas
This location is by far the most unpolite and the most unefficient of all of the commack area, they take forever to serve you even though they have like 8 people im there.. after 12 drive thru line forget about it!!
… moremaria miranda
If you don’t have an hour to wait in the drive thru DO NOT GO HERE! I’ve been here plenty of times and each time you’re stuck in the drive thru for over 30 mins. Literally the worst location ever!
… moreBrandy Anderson
I would give negative stars if I could! The staff somehow makes making tacos look difficult. The food is consistently disgusting, and the tacos are always filled with grease and fall apart..
… moreJeff Fro
Pathetic. I don’t know who trains these people but I think putting napkins in the bag shouldn’t be a difficult task. This taco bell is by far the worst and most disgusting I’ve seen so far. Besides the super slow service, there’s not a single employee that cleans the place. Food all over the floors and on tables, garbage overflowing. and they get your orders wrong 90.percrnt of the time. I’ll make my own taco slop at home. from now on..
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