Ethan Tranquill
As soon as I walked in, I almost and slipped and fell due to a huge puddle at the door, without a wet floor sign in sight. Out of Chicken, out of steak, out of chips, which we paid for in our meal before the workers realized they were out and made no effort to refund our order). Was out of queso, and when asked if there was any more, the workers reply was “I have some, do you want me to get it?”. Trash cans were overflowing while we ate, and tables were filthy. Overall, the workers had no drive or urgency to keep up with the demand and quality of service for customers.
… moreLia Greenwood
I don’t know about dine-in experience (maybe food and service is okay dine-in) but definitely 100% not recommending mobile pick up or placing food delivery order here. They used to be just slow on pick up orders. I did a few pick ups here before. Average wait is about 5 min and thats totally understandable and acceptable. Today I came in and noticed they have a mobile pickup shelf out but I don’t see my order on there. Waiting for 20 min and talked to someone and I was told my order must been picked up by other people. There’s no one checking if people are taking the right order. I literally saw someone not checking names on the receipt and just grab random bags and left. Pick up experience is the worst.
… moreKai Thorne
Chipotle Mexican Grill offers a fresh and satisfying Mexican food experience. The ingredients are high quality, portions are generous, and the flavors are well balanced. Service is usually quick, making it a reliable choice
… moreLeia Thomas
I ordered the kids cheese quesadilla and was given a slightly warmed tortilla with luke warm cheese, not even melted. And in my friends burrito she found a giant chunk of onion no where near close to being cut enough. Would not recommend, choose one of the many restaurants around it.
… moreTraci Kemp
Ordered ahead and arrived right when it said my food would be ready, which it was. I drove 10 mins back to work and it was already cold. I got a steak burrito. Chips were stale and WAY too salty/limey. The new red chimichurri sauce is too greasy, but probably not their fault.
… moreKatie
I got a burrito bowl and it was only a third full. I have gotten burrito bowls of this exact order many times from other locations. But this was the absolute worst bowl I have ever gotten. The quality of the food was good, but the rice was harder than usual. But the fact is that I paid $10+ for something that looked $3 worthy max (ugly and very unappetizing). Like I could see the bottom of the bowl when I opened the lid it was that empty. And I got very little corn when I ordered, not even a fourth cup full of corn. Very disappointed and won’t be ordering from this location again. Be better. I do not recommend this place to anyone who wants quality food, go to any other restaurant in Bloomington and it would be better than this.
… moreJustin Daniels
Place is rough after 6:00. We went in tonight and every table was dirty so we wiped tables off so we could sit down.
They were completely out of almost everything but a couple things and we were told they don’t make anything after it runs out. What food we did get tasted good.
It may be a short staff thing but it looked like there was plenty of workers and all we were told was this is the busiest Chipotle around here so when they run out they don’t make more.
… moreChris
This is the second night in a row I’ve had Chipotle. First night was pretty good. I asked for the red sauce as well as red salsa and salsa Verde. They put both on, just didn’t have much of a red sauce spice to it. Doordash got both orders to me very quick no problems with delivery. But tonight I had gotten ⅔ of the way through my bowl and found this leathery chunk of IDK what it is. It’s brown and tough like leather or rubber. I couldn’t cut it with a fork so I bit it and tore it to find out what it was, and still clueless. Anywho, called the store and person answering really seemed as though they could care less. I hope all of your employees aren’t taught to conduct themselves in such a way with your patrons to have such a lack of concern to do better. This will be my last time trying Chipotle. I’ll probably stick with Moe’s.
-Chris
… moreAlireza Tavakoli
Edit: They are back to what they used to be! Niceeee!
I’ve been coming to Chipotle for a long time and used to love it — the portions were generous and satisfying. But recently, I’ve noticed a drastic drop in portion sizes. It’s reached a point where even two bowls barely feel like enough for one person — and I’m not a heavy eater. It’s disappointing to see the value go down like this while prices stay the same. I hope they bring back the quality and quantity that made Chipotle worth coming back to.
… moreYaseen Saleh
They were happy to see me when I came in were so nice great service and great portions at 1:30 January 5th
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