

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
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Reviews
What keeps me coming back week after week is Brittany—she’s absolutely my favorite employee! Even through the drive-thru window, she recognizes my voice (or my usual order), calls me by name, and makes me feel so special and welcomed. It’s that personal touch that turns a simple pickup into a highlight of my day. In a fast-paced world, having someone who remembers you really stands out!
And let’s not forget the Unlimited Sip Club—it’s a total lifesaver! I love being able to grab my favorite iced tea or coffee, and the unlimited refills every couple of hours make it such an incredible value. It pairs perfectly with my drive-thru routine.
Fresh food, speedy service, amazing people like Brittany, and awesome perks like Sip Club—this location gets 5/5 stars from me every time. If you’re in the area and love convenience with a side of warmth, this is your spot! Keep shining, team! ☕
Receipt paper has chemicals in it such as BPA and BPS. Panera’s extensive “No no list” specifically prohibits BPA so it’s surprising to find it touching the food.
Artisan Bread: Offers a variety of freshly baked breads daily, including sourdough, rye, and sandwich breads.
Atmosphere & Service: Suitable for quick lunches, work, or meeting friends in a cozy atmosphere.
Fresh Menu: Focuses on quick but healthy meals using high-quality ingredients.
When you visit, you can’t miss the French Onion Soup (with Gruyère cheese), salads, and pastries like cinnamon bagels.
When they arrived, you could tell they were treated with such care….
We just returned from Italy and it’s a bit different than two mornings ago, when we were in a place where they yell out “Buongiorno!” witha smile every time you walk in the door, and bring your coffee to your table with a smile, never expecting a tip….the bill at Panera asked “Would you like to leave a tip?” For what, for walking up and ordering our own food, an employee that can’t be bothered to be civil and a man that can’t be bothered to cut a bagel properly? I think not.
Went to throw our trash away and both inside and outside bins were full.
At 6:30AM.
America. Land of poor attitudes, poor work ethics and no customer service…but with a lot of hands held out.
Overall the bagel was delicious.