Jasmine Collings
Usually a huge fan of Hardee’s it’s cheap and I frequented it when I lived in Florida, just moved to mobile this is my first time at one in Alabama. I came to redeem my birthday reward I always have and my problems didn’t even start there. Everything I tried to order was followed by “oh we don’t have that” I wanted onion rings, didn’t realize they got discontinued no biggie, tried to pick my drink cherry coke as advertised on the menu in my face of pictures I’m looking at “ we don’t serve cherry coke” when I responded I saw it on the menu I just got “oh okay your total is $14” no response no I’ll meet you at the window. When I get to the window I show my code and get told “our location doesn’t do rewards” I had one for a free burger it’s the whole reason I came, I was disappointed but still paid. Afterwards the lady continues walking away as I try to hand her my card ext.. when she does take my card the gives it back and my food quickly didn’t even give me my straw and ran away, I sat there repeating “can I have my straw” like 5 times before finally a manager I assume came and handed it to me. While ordering I asked for honey mustard for my friend and she charged me for it and after checking my bag I had to walk back in just to go get that as well. 0/10 experience and I will not come back to this location. My statement to Hardee’s is yes one bad employee will ruin your store and keep people away. She should be fired. She never said a single nice thing to me not even have a good day. Running away is pathetic.
… moreThomas Alison
Got breakfast this morning, chicken was undercooked and my wife’s steak biscuit was “squishy” and made her vomit. I’ve been sick all day, 10/10 don’t recommend.
… moreStephanie Beckham
The service was disappointing. The fries were served cold and mushy. I brought them back for a remake and asked the manager if she would be satisfied with receiving fries in that state, handing her a sample. She claimed there was nothing wrong with them and declined to remake them. As a result, we left, threw away our food, and went to Steak and Shake. Regrettably, this is not an isolated incident at this location.
… moreJohn K
It started when I walked in. The floor is super sticky and you just feel gross. Please buy and use some pinesol or something and change the mop water. Next my order was wrong. Perhaps I spoke to fast but the. I went up to get my BBQ sandwich only. I paid for it and and I received the combo without the drink. My same order was wrong twice and the second time I didn’t even get what I paid for. The milkshake didn’t even hit the fill line. Bathroom have much to be desired. Definitely not worth coming here. I
… moreIM1N8
I went to the downtown location and surprisingly there was no line, but to me a line means my food will be hot I order the egg and cheese biscuit combo with and orange juice, I can say I wasn’t disappointed at all.
… moreRaymundo Dalton
Great atmosphere! Great hospitality! Excellent customer service great with expediting their food ! On top of everything the food was fresh delicious ! Order a #1 large with a large drink & ordered an ultimate breakfast platter was definitely delivered fresh ! Above an beyond to the lady that brought us it definitely a representation of Carl’s Jr !
… moreKamya
Deborah was the cashier in the drive thru this morning and she was fast and friendly. She provided me and my family with great customer service. The entire team did a great job providing good food and speedy service
… moreXiveria
I don’t usually go out my way to write reviews but here I am. So I go to this specific location regularly for breakfast and it’s a 50/100 chance I’ll receive my order correctly I partially blame myself for not checking before I leave I don’t expect them to be perfect I understand how it can get being busy. I was missing food I was charged for on my receipt and this time I was going to have to say something about it because it’s just way too frequent. I wasn’t even going to write this review my first thought was to call I called multiple times and got no answer. I am dissatisfied and will be checking my food everytime from now on.
… moreChris Calhoun
THE best sausage and egg biscuits I’ve had in min.
… moreCee Lynn
Small hair found baked into my biscuit. Called the location… the manager was extremely rude and argued that no one has black curly hair there. Beware of this nasty place.
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