Dunkin’

  3.9 – 698 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 33015

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dunkindonuts.com

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Dunkin’ locations in Miami

Miami, FL · 1050 NW 14th St · 10754 SW 24th St · 10855 SW 72nd St · 10880 Biscayne Blvd · 11301 NW 27th Ave · 11790 SW 88th Street · 1190 NW 62nd St · 12561 Biscayne …

Dunkin’ at 11790 SW 88th Street in Miami | Coffee & Donuts Near You

Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Find Your Nearest Dunkin’ Location

Looking for great coffee, breakfast, and espresso options? Find a Dunkin’ near you with a drive thru, curbside pickup, mobile-ordering, and WiFi.

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Reviews

Maria Sosa
Donuts are always old and stale (at least two days old).
Every single time. The employees are rude and don’t even say hi. Do yourself a favor and go to all the other Dunkin’s and skip this one.
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Nanaloka305
Smh never going to this place again. I usually go there and they make my coffee good but this time I asked for a little bit extra cold foam (the lady told me they pushed the cold foam to the bottom) I also told them it was super bitter, and that it just doesn’t taste right then she told me I had to stir it. Which I don’t mind but while i was leaving it still tasted bitter and not sweet. I wasn’t gonna go back cause i already had to go to work. But 0 stars.
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Joannelys Mir
After visiting this Dunkin’ I had to come to give recognition to this team and advise that the culture I witnessed is something that should be modeled company wide.

As an outsider, I have no way to know the motivations behind the leadership of Lourdes but if I had to make an assessment as an outsider, this is a winning team and her leadership from what can be seen is something that promotes growth. I have worked as a sales manager close to a decade and from my experience anyone can inflate numbers month over month but not everyone can generate business and create something that lasts.

Lourdes was working with her team on a weekend and there was no sense anyone working looking overwhelmed or stressed even considering that the drive-thru was non-stop my whole visit. Everyone was working and happily, the team was efficient, competent and flowing.

I needed to give the positive reinforcement on what matters and what truly creates a winning recipe. I am happy to give business to a place that can make a low wage job something more than something you tolerate until you find something better. Regional and corporate management would be wise to note that a team that respects and feels acknowledged for their work is a team that will take pride in what they do as something of importance and would breed stores with lower attrition, more in house growth and more customers who want to come back.

As I said, I can’t know the details as to Lourdes philosophy but no matter the reason this works. The team was wonderful and looked happy to be working serving hungry customers on a Sunday. Need I say more?

Thank you for reading my dissertation on why I think Lourdes probably needs a raise and should be recognized as a manager that didn’t just come in on a Sunday but was in there with her team to lead from the front.

#LourdesGang
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Karoll Morales
I came to this dunkin donuts for the first time in 2 years due to the rude staff expecting new polite staff. I placed my order and 2 drinks with wipe cream the young lady obviously didnt hear it for one i spent 25 dollars in the store and the manager and a gentlemen at the window proceed to tell me that i have to be charbed .63 cents seperately and i explained i told the young lady as i always get my drinks the same way
The managef proceeded to tell me that she has to charge me the .75 on my card. And i told her that is not correct and she proceeded to scream at me very rude manager.
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Karlos Anzalotta
The guy standing outside that takes your order through the drive thru is so rude! (Matthew) Not only did he lean over my window and practically put his face next to mine to take my order, but he literally told me for me to hurry up and order. Mind you I was the only person in that line and I just took one minute to read the menu to see what I want. I’m not sure why they hire people like that to work with human beings. Don’t you guys interview these people?
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Lina O
Every single time I come to this Dunkin, the customer service is not good. It seems like the people working there do not want to be there. Whoever the manager is, has this tone that is not welcoming whatsoever. My coffee orders are never the same as with other Dunkin locations. This Dunkin has really upset me. When you go to grab breakfast in the morning, the last thing you want to run into, is an establishment that has no warmth. I’m no longer going to be coming here anymore. I’ve given it a few chances to see if maybe I caught them on a bad day but no. There have been multiple occasions where I order a specific coffee that is made incorrectly and I have to throw it away from how bad it tastes. When I go here, I’m not welcomed with a smile or good morning. It’s more like people just pushing through and wanting to get you out of the way. I get that people have bad days and I NEVER leave a bad review anywhere but this is just unacceptable. Not sure who’s running the management or the locations itself but I would advise you to have a meeting to discuss how to be more welcoming & not lazy on making peoples coffees. If you aren’t a people person, I would also advise to maybe not choose a job where you will have to have interactions with people. God bless.
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Adianez Lugo
if I could leave a zero I would, this Dunkin Donuts is the closest one to my house and we are pretty much regular ones there. There’s is absolutely no sense of being friendly.
One particular lady, whom odd enough seems like a manager is the rudest of them all, when giving a large order she keeps repeating Jesus (in a complaint state) over the drive thru microphone which is very disrespectful. This situation has happened multiple times to me. I feel sorry for the owner of this location as this lady is literally driving customers away with her nasty attitude.
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Dayvi Santana
The guy standing outside that takes your order through the drive thru is so rude! (Matthew) I went to order with him because he is literally there won’t let you see the menu when I ask him the name of a sandwich BECAUSE I WAS NOT ABLE TO READ THE MENU CAUSE OF HIM. He ignore me and pretend he didn’t hear me. This is the second time I go there and this happens with the same person. Horrible service.
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krystal
Everyone at this store is very nice!Customer service is great!I make sure to stop by a few times a week and the service is always great,they take care of me.
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D Salvacion
Disappointed with the service
I usually like Dunkin’, but this location has really poor customer service. The employees are often rude or inattentive, and they don’t seem to care about getting orders right. My last few visits were frustrating — my order was incorrect and it took a long time to fix it. I hope management takes this seriously and improves the training and attitude of the staff.
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