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Chipotle Naperville 95th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Naperville, IL
Nearby Stores · Chipotle Mexican Grill. 1315 S Naper Blvd, Naperville, IL, 60540. Open NowUntil 10:00 PM · Chipotle Mexican Grill. 1516 N Naper Blvd, Naperville …
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Chipotle Mexican Grill in Naperville, IL – Delivery
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Reviews
Shreyas Isukapalli
I usually avoid this place they do me dirty so much. I tried it again and noticed the price is a little more from wha i remember other locations having. But dang it was so clean today, consistent bowl and scoops. Id be very happy w a 12$ bowl for this quality. Hope it stays like this.
… moreK. Yates-Doles
I order a veggie burrito bowl every week for my husband and I. Every order I order Guacamole on the side and every week there is lettuce in the Guac. That is GROSS. If you accidentally drop lettuce in the Guac….remove it!!! What else is falling into the Guacamole. Do Better!!!
… moreSam D
We love Chipotle but it has become really hit or miss to find a good location. This one in Naperville South… is not a good location.
The rice is always undercooked which ruins the entire entree. The restaurant planning is really poor and they often run out of ingredients for periods of time. They should be stocked and planning for Fridays when everyone wants Chipotle!
The place was a mess. Both the dining area and the ingredient bar. With the diversity of customers, specially in the Naperville area, the ingredient bar needs to be clean and avoid cross contaminating ingredients. In the time I was waiting, I saw chicken dropped into the sofritas, sofritas juice dropped into the beef and pork, and beef dropped into the chicken. There was food everywhere!
The service was both incompetent and rude.
I was ordering 2 bowls. One of them was chicken. I was the last customer in a long line. The restaurant ran out of chicken on a Friday evening, 3 hours to close. They told me I had to wait for 15 minutes until they had more chicken. I was the only customer waiting. There was chicken in the other ingredient bar used for online orders. They could have used that chicken to complete my order and get me going since there were no new customers in that 15 minute wait. But they didn’t… the two girls just said they can’t and walked away. Then one of them told me it was going to be 10 more minutes. I just left.
This is the 3rd poor experience at this location in 2 months. I won’t be back.
… moreThe rice is always undercooked which ruins the entire entree. The restaurant planning is really poor and they often run out of ingredients for periods of time. They should be stocked and planning for Fridays when everyone wants Chipotle!
The place was a mess. Both the dining area and the ingredient bar. With the diversity of customers, specially in the Naperville area, the ingredient bar needs to be clean and avoid cross contaminating ingredients. In the time I was waiting, I saw chicken dropped into the sofritas, sofritas juice dropped into the beef and pork, and beef dropped into the chicken. There was food everywhere!
The service was both incompetent and rude.
I was ordering 2 bowls. One of them was chicken. I was the last customer in a long line. The restaurant ran out of chicken on a Friday evening, 3 hours to close. They told me I had to wait for 15 minutes until they had more chicken. I was the only customer waiting. There was chicken in the other ingredient bar used for online orders. They could have used that chicken to complete my order and get me going since there were no new customers in that 15 minute wait. But they didn’t… the two girls just said they can’t and walked away. Then one of them told me it was going to be 10 more minutes. I just left.
This is the 3rd poor experience at this location in 2 months. I won’t be back.
Reema Gandhi
We have been frequenting this Chipotle store for quite some time, but I must say that the quality of the food has deteriorated. There was a time when I used to feel satisfied after having a meal here, but now the ingredients are not always consistent.
Although I usually prefer the veggie salad bowl, the flavors seem to be missing from their food. I used to love their guacamole, but now it doesn’t taste as good as it once did.
However, the service is still good. It’s fast and efficient, and the staff is always kind and approachable. The store itself is always clean and well-maintained, no matter what time of the day you visit.
The only downside is that parking can be quite limited, but the location is still one of the best aspects of this store.
… moreAlthough I usually prefer the veggie salad bowl, the flavors seem to be missing from their food. I used to love their guacamole, but now it doesn’t taste as good as it once did.
However, the service is still good. It’s fast and efficient, and the staff is always kind and approachable. The store itself is always clean and well-maintained, no matter what time of the day you visit.
The only downside is that parking can be quite limited, but the location is still one of the best aspects of this store.
Bill
The burrito is good. Every time I come here, the floor is dirty. My daughter asked me to give a perfect review because her friends work here. I won’t do it.
… moreVictoria Cerulean
Food is good, standard Chipotle. Excellent service, I told the lady I’d messed up and ordered the wrong thing, she fixed my order and comped it for me. Thank you so much!
… moreMiss Horton
I went to this Chipotle today, while on my lunch break at 6:26pm. I only revisited this location because I had a great experience on 9.5.25.
I hadn’t been to this location in years. I used to come here often, but since it’s about a 20+ minute drive for me, I stopped going.
Anyway, today I ordered my usual Chipotle “meal:” a chicken bowl, with brown rice, pico de gallo, and green sauce. Basic. The young man who was on the rice, meat and pico station, with the beautiful gray / blue eyes, did great. Thank you! (I didn’t get his name.)
When I got to the “green sauce station,” I repeated, as I did with the first guy, “please drain the sauce. I don’t like all that juice on my food.”
So, the sauces (pico de gallo, green and red sauces) are always “watery,” from the water that’s naturally in the fruits / vegetables.
Understandable.
Since this “juice / liquid / water” always make my rice soggy and flavorless, and leaves a TON of water / “juice” at the “bottom,” of the bowl, I always ask EVERY Chipotle location to “please strain the sauces; I don’t like all that juice.”
EVERY Chipotle strains the juices without me overly explaining how to do it, or they just “naturally” know how to strain the juices…
they strain the pico through the strainer spoon that’s “assigned” to the pico, and for the green / red sauce, they simply place the spoon along the inside of the bowl, so the juices “strain out,” while keeping the “solids.”
Very simple concept.
For whatever reason, this request wasn’t comprehensible for the young man on the sauce station, so he asked the lady to his right, with the glasses. (I’m not sure if she was Hispanic or Caucasian?…)
Anyway, she responds with, “we don’t do that!!” Then, she folds her arms, kind of looked away, as to say, “now deal with it!” She had a dismissive, “you’re pissing me off,” and “I’m talking to my toddler,” type of attitude, demeanor and body language. Very nasty and unprofessional behavior. Her attitude was so contemptuous, that I asked, “are you ok?” She responded “yes…”
Since the young man wasn’t grasping the concept, despite me thoroughly describing HOW to do it, I just told him “don’t worry about it.” (Looking back, I could’ve just asked the first guy, but I didn’t think of it until later.)
Anyway, I didn’t want the young man to get anxiety or become overwhelmed by my request, that may be “uncommon”…
The young lady with the very nasty attitude, she partially had a “manager” attitude as she was trying to talk louder than everyone, and was giving the cash register lady “instructions” / orders, while she just stood there.
However, if she was a manager, she failed the company, as she didn’t do all SHE could to solve the problem, AND she was HIGHLY unprofessional. Barking orders at people, telling people what to do, speaking LOUDER than everyone else doesn’t constitute leadership.
I let her know that EVERY Chipotle location does that (drain the juices), and when I was there a few days ago, THEY drained the juices.
When I was done paying, the unprofessional lady slid the bag to me and her attitude was in a very sarcastic, “have a nice day,” type of way. Again. Very unprofessional.
To add the “cherry on top,” as I walked away from the counter, after paying for my food, and was soon approaching the door, I heard at least 2 females laughing loudly.
It’s “coincidental” and very unlikely that they returned to a comical conversation, SECONDS after our interaction. Very unprofessional behavior. Similar to a high school, “clique” type of behavior, which has no place in a business transaction / customer experience. Unprofessional.
I’m understanding of the young man not grasping the “straining the juices,” concept… However, for the young lady with the nasty attitude, I’m not understanding of that. Whoever was laughing as I walked off, I’m not understanding of that either.
Overall, the experience was very unprofessional today.
I don’t expect to visit any establishment and be treated unprofessionally. Her behavior was highly unacceptable and unprofessional.
… moreI hadn’t been to this location in years. I used to come here often, but since it’s about a 20+ minute drive for me, I stopped going.
Anyway, today I ordered my usual Chipotle “meal:” a chicken bowl, with brown rice, pico de gallo, and green sauce. Basic. The young man who was on the rice, meat and pico station, with the beautiful gray / blue eyes, did great. Thank you! (I didn’t get his name.)
When I got to the “green sauce station,” I repeated, as I did with the first guy, “please drain the sauce. I don’t like all that juice on my food.”
So, the sauces (pico de gallo, green and red sauces) are always “watery,” from the water that’s naturally in the fruits / vegetables.
Understandable.
Since this “juice / liquid / water” always make my rice soggy and flavorless, and leaves a TON of water / “juice” at the “bottom,” of the bowl, I always ask EVERY Chipotle location to “please strain the sauces; I don’t like all that juice.”
EVERY Chipotle strains the juices without me overly explaining how to do it, or they just “naturally” know how to strain the juices…
they strain the pico through the strainer spoon that’s “assigned” to the pico, and for the green / red sauce, they simply place the spoon along the inside of the bowl, so the juices “strain out,” while keeping the “solids.”
Very simple concept.
For whatever reason, this request wasn’t comprehensible for the young man on the sauce station, so he asked the lady to his right, with the glasses. (I’m not sure if she was Hispanic or Caucasian?…)
Anyway, she responds with, “we don’t do that!!” Then, she folds her arms, kind of looked away, as to say, “now deal with it!” She had a dismissive, “you’re pissing me off,” and “I’m talking to my toddler,” type of attitude, demeanor and body language. Very nasty and unprofessional behavior. Her attitude was so contemptuous, that I asked, “are you ok?” She responded “yes…”
Since the young man wasn’t grasping the concept, despite me thoroughly describing HOW to do it, I just told him “don’t worry about it.” (Looking back, I could’ve just asked the first guy, but I didn’t think of it until later.)
Anyway, I didn’t want the young man to get anxiety or become overwhelmed by my request, that may be “uncommon”…
The young lady with the very nasty attitude, she partially had a “manager” attitude as she was trying to talk louder than everyone, and was giving the cash register lady “instructions” / orders, while she just stood there.
However, if she was a manager, she failed the company, as she didn’t do all SHE could to solve the problem, AND she was HIGHLY unprofessional. Barking orders at people, telling people what to do, speaking LOUDER than everyone else doesn’t constitute leadership.
I let her know that EVERY Chipotle location does that (drain the juices), and when I was there a few days ago, THEY drained the juices.
When I was done paying, the unprofessional lady slid the bag to me and her attitude was in a very sarcastic, “have a nice day,” type of way. Again. Very unprofessional.
To add the “cherry on top,” as I walked away from the counter, after paying for my food, and was soon approaching the door, I heard at least 2 females laughing loudly.
It’s “coincidental” and very unlikely that they returned to a comical conversation, SECONDS after our interaction. Very unprofessional behavior. Similar to a high school, “clique” type of behavior, which has no place in a business transaction / customer experience. Unprofessional.
I’m understanding of the young man not grasping the “straining the juices,” concept… However, for the young lady with the nasty attitude, I’m not understanding of that. Whoever was laughing as I walked off, I’m not understanding of that either.
Overall, the experience was very unprofessional today.
I don’t expect to visit any establishment and be treated unprofessionally. Her behavior was highly unacceptable and unprofessional.
Linda Feketitsch
Called in an order for two salad bowls for pickup. My bowl was supposed to have extra fajitas and I had only four slices of yellow pepper. It was a salad bowl! No salad in the bottom of the bowl. Instead just a few shredded pieces on top. There was chicken in my bowl but less than what’s normal for Chipotle. Let’s just say my bowl was half full at best. My husbands bowl was better but still lacking. Again, it was a SALAD bowl. Where was our salad. Then it gets better! We try to call to speak with a manager and have pics to back up our claim. Instead we get a recording, no staff available including the manager. We get directed to our email to file a digital complaint with “Pepper” their live chat. Which is basically prerecorded answers to frequently asked questions. They send us an offer for BOGO. Really Chipotle! You really have changed through the years and just completely lack customer service. I’m out! You can keep your BOGO and my refund! There are healthier places with better food and quality customer service that will receive my business! Shame on you Chipotle and it’s a shame how quickly you’ve gone down hill!
… moreAlayna M
something was off, the food tasted different than it normally would. they also turned the music up really loud like a jumpscare, also the guy needs to slow down like it’s okay to take your time
… moreC Birdd
This location is so/so, hit or miss. Sometimes the food is great, sometimes not. Sometimes the place is clean, sometimes it’s trashed. The parking lot is a free for all when at peak hours. Be carful parking/walking though it.
… more