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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jackson, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 530 S. Hope Street for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
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Sonic Locations in Jackson, Missouri
Missouri/. Jackson. 530 S. Hope Street. Jackson, MO. Open until 10:00 PM. Online ordering unavailable. Drive-thru, Delivery, Online Ordering. View Menu …
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Reviews
REKTIT APPAREL
I am writing this review to express my disappointment regarding the service I received today. Despite the poor weather conditions, the staff member on duty was visibly frustrated by my presence and provided an incredibly uncomfortable experience. While I understand many employees are young, there is a clear need for better training on workplace professionalism and attitude management. I am reaching out to corporate directly as I have been informed that local management is unresponsive to these concerns. I hope to see this addressed to ensure future customers feel welcomed, regardless of the weather.
… moreLowNSlowIII
*This review is from a local and regular at this Sonic location in Jackson, MO.
2nd edit tried it again after the last terrible visit:
I’m completely done with Sonic now. I ordered a BLT and the picture below is what I got. Outrageous. Hardly any lettuce, bacon, and mayo…and a single tomato slice. This location in particular is stingy with their ingredients for some reason. Not sure who is driving this but it needs to end. This location in particular is also stingy with sauces. Once again no cheese sauce for pretzels. I pushed the red button and waited a few minutes for someone to answer. Then waited about 6 more minutes before we actually got the sauce in hand. This place needs to do some serious hiring or change of management. Also, just to throw in a final complaint compared to other locations, the mints. I ordered food and drinks for 3 people and received a single mint. Yet another area that this location is very stingy with. Come on, do better.
Again look at the pathetic BLT they gave me (final image).
Edit from a 5 star review to a 1 star review:
EXTREMELY disappointed with my last visit. My wife and I ordered our food and waited for a lot longer than usual. We usually eat in our vehicle but decided to go home after waiting so long for the food. My large fry wasn’t even close to being full (no they didn’t fall out into the bag) and we paid for bacon to be added to one of the burgers…we barely got any bacon added. Look at the 2 tiny baby little bitty pieces in the picture, ridiculous. Also we ordered 2 pretzels, that come with cheese sauce, and added an extra cheese sauce, that we again paid for by the way, for my son. That’s 3 sauces we should have got but no, we received 1 sauce. If this is the direction that this location is going we will not be back. Please see the pictures and train your employees better than this. Ashamed we drove all the way home to find missing and lacking items we paid for. Hope this location doesn’t go the direction that subway in town is going because we used to love this sonic location.
Original review:
Excellent service, great food.
… more2nd edit tried it again after the last terrible visit:
I’m completely done with Sonic now. I ordered a BLT and the picture below is what I got. Outrageous. Hardly any lettuce, bacon, and mayo…and a single tomato slice. This location in particular is stingy with their ingredients for some reason. Not sure who is driving this but it needs to end. This location in particular is also stingy with sauces. Once again no cheese sauce for pretzels. I pushed the red button and waited a few minutes for someone to answer. Then waited about 6 more minutes before we actually got the sauce in hand. This place needs to do some serious hiring or change of management. Also, just to throw in a final complaint compared to other locations, the mints. I ordered food and drinks for 3 people and received a single mint. Yet another area that this location is very stingy with. Come on, do better.
Again look at the pathetic BLT they gave me (final image).
Edit from a 5 star review to a 1 star review:
EXTREMELY disappointed with my last visit. My wife and I ordered our food and waited for a lot longer than usual. We usually eat in our vehicle but decided to go home after waiting so long for the food. My large fry wasn’t even close to being full (no they didn’t fall out into the bag) and we paid for bacon to be added to one of the burgers…we barely got any bacon added. Look at the 2 tiny baby little bitty pieces in the picture, ridiculous. Also we ordered 2 pretzels, that come with cheese sauce, and added an extra cheese sauce, that we again paid for by the way, for my son. That’s 3 sauces we should have got but no, we received 1 sauce. If this is the direction that this location is going we will not be back. Please see the pictures and train your employees better than this. Ashamed we drove all the way home to find missing and lacking items we paid for. Hope this location doesn’t go the direction that subway in town is going because we used to love this sonic location.
Original review:
Excellent service, great food.
Maddie M.
I got a #3 and my burger looked so gross. And they gave me a sprinkle of lettuce and the meat was so dry
… moreJustin Keller
Literally the worst sonic I have ever seen and been to. Every single time I’ve been to this location in the last few years my orders has been messed up or have had missing items. Then you go to ask about the problem and they act like they don’t know what to do or have excuses that don’t add up.
… moret Brock
We placed an order and when we went to pay the order was wrong. They did not take the coupon off. My son asked her to check the order. The manager told us she was right and we were wrong. She was very rude and disrespectful. We let her keep the food and we came to Cape and they were excellent!!
… moreJoshua Harrison
Can’t stand when places turn off there ice cream machine 30 minutes before they close. Just close at 930 instead so it doesn’t look like you are open. Jackson missouri location
… moreDavid Paterimos
I get the same thing every Sunday. Double bacon cheeseburger meal with large strawberry cheesecake shake & medium cheese sticks. Wednesday I get buffalo chicken, & Fridays I get a strawberry shake & large cheese sticks. I love their food & the service is great. Also the people that work there are very friendly.
Update. Apparently you are no longer allowed to smoke inside of your own car when using the drive-thru. So I won’t be going back until they change their policy. I was going to the Sonic in Jackson 3 times a week..But it looks like Burger King in Jackson will be getting my business.
… moreUpdate. Apparently you are no longer allowed to smoke inside of your own car when using the drive-thru. So I won’t be going back until they change their policy. I was going to the Sonic in Jackson 3 times a week..But it looks like Burger King in Jackson will be getting my business.
Kelly Ward
Gone downhill. Food was cold, after a 20 minute wait. Do not recommend.
… moreJennifer Crites
Ordered a 5 piece chicken tender meal the other day. My large shake was half melted by time they brought the food out to me. Ok, well I didn’t complain about that. I head home and I realize I didn’t have all my chicken tenders. I have 2 small children and didn’t want to have to go all the way back across town. So I call and let them know my order was messed up. The guy (I’m assuming some sort of manager) says on the phone they will replace my order. I go back today. And they girl is ringing it up. All of a sudden the guy gets on the speaker and is like “yeah, I’m not replacing all that.”, in a very snobby tone. I pull around and the girl hands me a bag with just a few tenders in it and nothing else. I’m not even mad about the damn food, I couldn’t care less at this point. What made me mad was, that I was told my meal would be replaced, and then when I ask for it the guy changes his mind, and then just the rudeness in his voice. I was already having a bad day, and then to be treated like that, just upset me even more. So sick of this Sonic, they just have bad service in general. Always forgetting your food, half melted ice cream, they never put fruit in the drinks when it’s supposed to have it. And they take forever to bring your order. And for what? The prices of their food is already ridiculous. They need to train their employees better. And learn out to treat people with respect. I will not be returning to Jackson Sonic ever again. I’d give them zero stars if I could.
… moreChad Valenti
The only thing I don’t like about this place is i paid almost 25$ and I received little portion of food ! Like kid sized meals . And because of that I’m not a big fan . The food, service and atmosphere was great , but if your trying to get full …. No good
… more