Hudson Valley Reviewer
McDonald’s truly deserves recognition, especially this time of year. Walking in during the holiday season, the first thing you notice is the Christmas décor and the tree—tastefully done and genuinely welcoming. It’s pretty cool to see a fast-food restaurant take the time to decorate and show pride in their space. It immediately sets a positive tone and makes the place feel more like a community spot than just a quick stop.
What really stands out, though, is how spotless this location is. The dining area, counters, floors, and restrooms are consistently clean, which says a lot about the management and staff. You can tell there’s pride in how this store is run, and that attention to detail doesn’t go unnoticed.
I’ve been to a lot of McDonald’s locations throughout the Hudson Valley, and this one has always been a standout. Honestly, it may be one of the best McDonald’s in the entire region. This isn’t just a recent thing either—this location has been solid for years. Even when I was younger, it was a great McDonald’s, and it’s impressive to see that consistency maintained over time, including back when James Way was here.
Friendly service, a clean environment, and a location that clearly cares about presentation and customer experience. This Highland McDonald’s sets the standard for how these stores should be run. Highly recommended. ⭐⭐⭐⭐⭐
… moreSai
Had an awesome visit to McDonald’s! The burger was perfectly juicy and flavorful, and the shake was thick, creamy, and just the right level of sweet. Plus, the lady who served us was so friendly—it made the whole experience even better. Great food and warm service; definitely coming back for more!
… moreHoppy
Below-average experience. You’d expect the food to be hot when you get it right away, but somehow it was cold. I asked for sauces at the window and the man working there, Frank, completely ignored me. He seemed more focused on talking to the girl behind him than helping the customer in front of him. Really disappointing service. Terrible McDonald’s. 1/5.
… moreBdem Dem
I must have got yesterday’s fries. Totally not edible, worst fries I’ve ever seen in my life.
… moreAna deCarvalho
The manager at this establishment is so beyond rude and disgustingly mean to her employees. I overheard her yelling at one of her employees in the back from the main area while I was ordering my food and said employee came out, puffy faced, really very upset and I could tell that she was exhausted. It seems that its a very hostile work environment for the young adults and teenagers that are working there. understaffed? the one employee that was being yelled at seemed to be the only one doing any work and was being asked around to do millions of things at one time. just witnessing this kind of environment made me very uncomfortable and sad for these workers who are most likely underpaid. Do better.
… moreStephanie Kahle
I was so excited when the snack wrap came back. I ordered one as soon as they dropped and it was great from this location. However, I went back 2 weeks later and got another one but this time it was hot. Now you might think that yes you want your food hot. However, they have lettuce in it so the lettuce should not be hot. The tortilla was crunchy on the outside, the lettuce was hot and even translucent from the heat, the ranch was even hot, and it tasted old. I went pack and gave them another shot but same issue as last time. Clearly to cut time they are pre making the wraps and keep them around and the creates a soggy nasty wrap. Went to the two Kingston locations and they make them perfect. They make them as you order it. Highland do better!!
… moreMichela Wallace
I went by after work and bought a big mac meal, they gave it to me with no meat on it!! What the hell is this??
… moreDaniel Brown
They’ve got the 1$ hot coffee promotion still! Always a pleasure coming here. Quick and easy and nobody bothers you.
… moreLethal
Order their new snack wrap and well it was pitiful to say the least.. I actually feel cheated.. Don’t Recommend!
… moreRobert Jones
I was going to give a 5 star review untill I got to where I was headed and had time to actually check my order. They were nice in person and got the unsalted fries right and even put it in its own separate bag just out of courtesy but everything else in the order was wrong. I was in a bit of a hurry to take someone home then get myself home as well so I did not stop to check the bag. Wrong sandwich and the sauces for the nuggets we’re also incorrect. They even forgot the drink luckily I at least remembered that before pulling off.
… more