Spencer Basinger
I came in to arbys with my daughters this evening on a normal weekday night. I was greeted right away and also greeted my children as well bring smiles to their faces. We ordered are food and it was fast and accurate and even brought out to our table. Robert continued to check on us to see if everything was good or we needed anything. He was also very busy up front and still had time to check on us and everyone in the lobby. I’ve never experienced such good customer service especially at a fast food place. He really stood out and I will for now on choose this arbys to come too. Even over mcdonalds and most fast food restaurants. Give that man a raise you don’t see that everyday!
… moreCynthia Thomas
We have been at this Arby’s several times and always the workers are nice and attentive. The woman at the counter today was not friendly. I ordered a Jamocha shake with my meal, but it was obvious it was only a vanilla shake. I went back to tell her it tastes like vanilla, not a Jamocha and she insisted it was not vanilla. Jamocha is suppose to be a light brown color with whipped cream and the drizzle of chocolate. This was white with barely any whipped cream and no chocolate drizzle. This worker acted like she didn’t care about the quality of her work and customer satisfaction.
… moreSebastian Plank
I previously had a good experience, but the afternoon crew on 2/11/26 exhibited bad customer service. Ordered ahead for 2:04 and did not get my food until 2:16. They barely acknowledged me and never apologized. I never even got my drink. I drove off after they ignored me for 5 minutes messing with the drink machine. Hope no one gets fired, but they need to get their act together because it sounded like they were arguing with each other. Just communicate and do what you gotta do y’all.
… morec jowers
We like Arby’s and were looking forward to a meal there today (9-29-25). Unfortunately , the young lady taking our order obviously needs a different line of work. After several eye rolls and terse remarks I asked her why she had such an attitude. Her attitude did not improve so we left without ordering anything.
… moreJorge Kopel
You know, it’s Arby’s. I’m not looking for a white glove culinary experience here. This location, in particular, is a pain in the behind. There’s always far too long of a wait when doing take out. The drive through line usually gets my order wrong. The staff on the inside is always running around like they’re lost. I don’t drop in as often as I could ( I have a strange affection for Arby’s curly fries) because this location is just so incredibly inconvenient.
… moreJaime Woodall
Waited 15 mins or more for our food. Heard the girl in the back ask for my sandwich at least 5 times. Finally get our food and leave. Check the bag and not everything was in there. Definitely won’t be eating here again.
… moregregg pap
Well i shouldn’t expect alot from anything with a drive-thru and this Arby’s location did not disappoint. We went here due to convenance and ease of access over other Arby locations in town. But of course, luck would have it, it all started with ordering. i clearly asked for 2 of the same item, and only got one, the one manager even got on the pa when i enquired about burgers, like i had asked her employee the wrong question or something so she chose to interrupt him and join in on the conversation, then i even repeated the order the way i ordered it to him, and he gave me total then when he handed us the bag luckily i asked about the sauces as there were none in the bag. It was was one of those should of stayed home moments when we got home to cold food, and incorrect order. At least the wife’s French Dip looked halfway decent. Definitely rethink your dining options if your in the mood for something quick.
… moreabritnusa
Today is 10/7/25 and the time of drive thru is 4:30pm so you should be able to narrow down the rude employee working the drive thru. Whatever is her problem, she ought to seek another job that doesn’t involve interacting with customers. I was on a call and asked my caller to hold on as I placed the order. While trying to make the correct order, I asked for a clarification and instead got a “it’s on the board”. Well yes, everything is on the board but surely your sour attitude and rude response was not! My caller actually pointed out her behavior and was wondering why I didn’t respond differently. I chose to ignore her but that was only because I was on a call. I’ve met other wonderful employees here at this Arby’s it that young lady is a stain on your reputation.
Her attitude would instantly sour milk!
If I get her again in the drive thru, I’ll stop in person to help readjust her attitude or just abandon my order and go across to Zaxby’s.
… moreVince
This is a decent Arby’s to stop in. There is a somewhat off-putting, old, somewhat rancid oil smell when you walk in, but it must be from some time in the past, because the food doesn’t have an old oil taste or flavor at all.
… moreMSK
Never ordered food at Arby’s, the girl at the front counter very negative, she keep placing paper in the trays, never acknowledge me. I said hello, and with attitude she said Hello over and over refusing to take my order just keep saying Hello.
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