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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 2730 N Westwood Blvd, Poplar Bluff, MO 63901
Phone: (573) 686-2922
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Sommer Twomey
Stopped at the Dairy Queen around 8:15 PM with my family after leaving a quarterfinal basketball game in Dexter. We ordered two chicken strip baskets, two cheeseburgers, and a large fry.
For context, my husband and I have both worked fast food before, so we completely understand busy nights, staffing issues, and how hectic things can get.
While waiting in the drive-thru line, my daughter and I ran inside to use the restroom. When we came back out, our car still hadn’t even made it to the payment window yet, which already felt like a long wait.
After we paid, we could clearly see through the window that our two cheeseburgers and large fry had been sitting out of the warming area while several employees stood around joking and laughing. Meanwhile, the drive-thru line behind us kept growing. At that point we were already about 15 minutes into this stop.
Eventually we were asked to pull forward to spot #1 and wait even longer. When the food was finally brought out, the fries and burgers were cold and dry.
I don’t expect gourmet food from fast food, but I do expect it to at least be hot when it’s handed out. What was most frustrating was watching the food sit while there seemed to be no sense of urgency or management keeping things moving.
Fast food everywhere seems to be struggling lately, but this experience felt more like a lack of leadership than a busy night.
Unfortunately, we won’t be returning to this location.
… moreFor context, my husband and I have both worked fast food before, so we completely understand busy nights, staffing issues, and how hectic things can get.
While waiting in the drive-thru line, my daughter and I ran inside to use the restroom. When we came back out, our car still hadn’t even made it to the payment window yet, which already felt like a long wait.
After we paid, we could clearly see through the window that our two cheeseburgers and large fry had been sitting out of the warming area while several employees stood around joking and laughing. Meanwhile, the drive-thru line behind us kept growing. At that point we were already about 15 minutes into this stop.
Eventually we were asked to pull forward to spot #1 and wait even longer. When the food was finally brought out, the fries and burgers were cold and dry.
I don’t expect gourmet food from fast food, but I do expect it to at least be hot when it’s handed out. What was most frustrating was watching the food sit while there seemed to be no sense of urgency or management keeping things moving.
Fast food everywhere seems to be struggling lately, but this experience felt more like a lack of leadership than a busy night.
Unfortunately, we won’t be returning to this location.
Johnny Mellenthin (SilverJ)
Young woman working in the front is absolutely killing it! Handling ordering and taking orders to the table, etc and makes it look easy! Food was exactly as good as I expected it to be. It’s nice to be confident in going somewhere because you know it’s going to be good.
… moreDallas Miller
I’ve eaten here more than 10 times, sometimes with a mobile order. Good food and Nice folks.
Unfortunately, almost every time when I went inside I was not greeted or acknowledged by multiple employees and my order has been so slow.
I don’t expect a fast burger, since they are cooked to order but I’d like it to not sit in the window for so long while employees are leaning and chatting.
Also, everyone makes mistakes so I did not say anything the last two times, I was too far away anyways when I noticed my order was wrong. Today I checked my food before I left. Today is the third time in a row my food order has been wrong.
I had two burgers, both with extra tomatoes. Had to send one back but I did not notice the tomatoes were missing on the other burger too. Not worth going back in. It’s just 35 cents but still annoying.
They did apologized briefly for the error and again when I told them they are just slow. (hated to say it) Again, super nice workers but they just move in slow motion every time I’m there. I finally said something today about how slow they are, and I felt awful for doing that. But the other folks waiting were mumbling about it too.
I’ve never noticed any managers either. When there are multiple people waiting for their orders, during lunchtime, there should be some hustle. Drive thru employees seem a little faster sometimes. Good food as always.
… moreUnfortunately, almost every time when I went inside I was not greeted or acknowledged by multiple employees and my order has been so slow.
I don’t expect a fast burger, since they are cooked to order but I’d like it to not sit in the window for so long while employees are leaning and chatting.
Also, everyone makes mistakes so I did not say anything the last two times, I was too far away anyways when I noticed my order was wrong. Today I checked my food before I left. Today is the third time in a row my food order has been wrong.
I had two burgers, both with extra tomatoes. Had to send one back but I did not notice the tomatoes were missing on the other burger too. Not worth going back in. It’s just 35 cents but still annoying.
They did apologized briefly for the error and again when I told them they are just slow. (hated to say it) Again, super nice workers but they just move in slow motion every time I’m there. I finally said something today about how slow they are, and I felt awful for doing that. But the other folks waiting were mumbling about it too.
I’ve never noticed any managers either. When there are multiple people waiting for their orders, during lunchtime, there should be some hustle. Drive thru employees seem a little faster sometimes. Good food as always.
Dr. RL
This is a good little ice cream place. The blizzards are always good. Service was good and the staff is friendly.
… moreRebecca Steward
Went to Dairy Queen on 3/9 and was impressed not only was Britney the cashier polite she went beyond to make sure my order was right when I realized that the burger came with Mayo. Also shout out to the kitchen staff the burger was just like the photo ….and even more amazing this was durning lunch hour.
… moreJerryn
We have been here twice for ice cream and both times were good. Quick service and the staff is very friendly. The inside of the building could use some upgrades and cleaning. I would recommend just going through the drive thru.
… moreShelby Kazynski
In the drive-thru, the attendant stopped interacting with us halfway throughout the order. I waited at the speaker about about 2 minutes, and when we asked “hello?” A man told us to pull around. At the window, the same attendant was waiting, holding the drinks, and when we went to take them she finally spoke once again and gave us the total. She refused to speak to us at all, even when I asked to clarify the amount of change I owed. For our drinks, we were given two diet cokes, which were supposed to be regular coke. We pointed the issue out with her, she promptly rolled her eyes and walked off, giving us a third diet coke. I’m still unsure if this was possibly a syrup/carbonation issue or not, but we had three incorrect sodas at this point. I’m very understanding that customer service is a difficult career, and not everyone is perfect at it, but customer interaction is a job requirement. You cannot understand what someone is wanting when you are just standing, refusing to speak. I don’t plan on recommending this location, as no one deserves to be blatantly ignored during their interaction.
… moreTeri Bloom
Ice cream is good, the bathrooms are another story. The floors are bag, bad, bad and there are bugs on the floor. The customer service guy, Dalton was awesome.
… moreScott Mckay
This dairy Queen is really good. The people are really nice and I always get great service and the food’s always good, especially the blizzards yummy! I’ve never had a bad experience here!
… moreMichael Semmler
The girl waiting on us was customer service all the way. Solid food. This is one of the really good ones to stop at.
… more