Audrey Witherington
I never had more problems at this chain/location than others, but I ordered a truffle blast today on the app and when it was brought to me, it looked like it was eaten on. It wasn’t full and looked like it wasn’t mixed either. There was a pile of toppings in the corner.
… moreAmanda taylor
absolutely ridiculous… me and my family were just passing through and ordered food. My son‘s burger bread was moldy. We sent it back and our second burger had sand all over it. We did not eat any of our food. My daughter got a chicken sandwich and said her chicken was sour. This is absolutely ridiculous. I called and did the complaint in the manager was supposed to reach out and give a refund of course we never got that. I will never go to Sonic ever again grossed out.
… moreGina Fletcher
Stopped for the Smashburger. First, the slot we drove in wasn’t working but no one answered although it said button had been activated. Moved to another, gave our order but couldn’t pay, screen wasn’t working. Received our order, went home & found we didn’t get exactly what we ordered! Prices are high, & didn’t get what we ordered?! Sonic has disappointed us. Not eating here again.
… moreJess D
Ordered a burger and asked for no pickles. Not only did the burger have pickles on it, but there was a HAIR on one of the pickles. Had to drive all the way back to Sonic. A lady asked if I wanted a refund or a new burger. I requested both because 1.) there was a hair on it so I wasn’t going to eat the original burger and 2.) I had to drive over 20 minutes total to go back to Sonic the second time. She refunded me and gave me a new burger, but she seemed very bothered by the fact that I asked for both.
Definitely know now to check my burger before driving all the way home. I just think it was unprofessional for her to act bothered by my request for both a refund and new burger. Had there not been a hair on it, I would’ve just requested a new burger. However, when you give someone the wrong burger AND there’s a hair on it, it’s only fair to give a refund as well.
… moreReuben Broussard
A few thing’s:
This sonic Has great customer service, And sometimes food.
The “Onion Rings” At this particular Sonic I’ve gotten maybe 4 times and every time They were Greasy.
I don’t have any pictures of the food, but I did come across this and it wasn’t very appealing.
… moreMeggan Nix
Stopped here while working in kinder. Friendly and fast service. Good job yall
… moreJud Guillory
I order hot dog with chili and charged. What I received when I drove 8 miles back to the camp was some potato and chilly which I never stated. It is so aggravating that someone does not check the order more worried about getting back to the cell phone… My experience with Sonic over the last year at multiple location is poor to say the least….. Also I tried calling the the
Location multiple times and no one ever pick-up the phone…
… morepaul tman
The reason I deducted two stars is because I think the prices is to high and they keep forgetting to put nerds in my slush
… moreBrett Gotte
It’s sonic, the supposed treat stop. Yet, you can rarely get ice cream in any form because the machine gets cleaned up long before closing time or, “the machine is down”. I’m definitely done wasting my time with this location.
… moreTeri Whetstine
The few times I’ve eaten at Sonic in Kinder I had no complaints. However, last week I was disappointed with my order. I had ordered a meal and specifically asked if fries came with the meal. The person taking my order said yes it comes with fries. I did not receive the fries. The sandwich I ordered was not made correctly as I asked for lettuce, tomatoe and mayo only. There was literally a pile of pickles on it. There was 6 pickles just stacked on top of each other. Kinder was under a boil order at the time so the drinks were cans of soda. That’s not a big issue except you’re paying for a certain size drink but only getting a can of soda and still paying full price for less. I feel like the prices should have been adjusted to compensate for less than what you would normally get. Aside from those issues the food was hot and very good. The service was fast and friendly. It just would have been nice to receive the order correctly made.
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