Kelly Mohney
I’ve been coming here multiple times a week for years. Sometimes my order gets messed up, but usually that’s during their very busy times. Always extremely friendly, great people who are mostly regular employees.
… moreGally T
I ordered two drinks with the exact same ingredients and they both were made wrong once I got to work I called and the lady was so rude, over talking me and blaming me for the error, completely unacceptable and unprofessional and hung up on me as if me spending my money with Dunkin’ Donuts is not helping her pay her bills. I tried to call back and ask to speak to a manager but now they are not answering, I am also contacting corporate and the better business bureau. It’s not about the coffee it’s about customer service.
… moreKevin Johnson
Come here daily and iced coffee is different tasting or made wrong multiple times per week..
Food is horrible..so interested in pushing the line through and beating the drive thru “timer” food is barely warm and tastes/looks like it was made w a 3d printer warmed w a hairdryer..
Bacon sandwich cheese is currently cold and not remotely melted..
… moreAnthony
They really need to step their game up. I come in here every morning, and they used to always have my online order ready. Now it’s never ready on time. I usually place my order 20 minutes ahead through the app, but it still isn’t done when I arrive. Not sure if it’s because of new employees, but the manager really needs to step in and make sure orders are prepared in a timely manner. People have places to be, and there’s no reason I should have to wait 20 minutes for just a drink and some donuts especially on a slow Sunday when the store is almost empty. If they keep it up I’ll just start going to Starbucks.
… moreday
The people there were great, the coffee was good, and the food was great. Only thing that made this 2 star was that my donut had a dead fly on the glaze.
… moreTrain Girl
Come on Duncan really? 30 cents for a glass of water? Also this particular location, if you get less ice, they will legitimately leave about an inch and a half of room from the top. Oh and it’s the same amount of ice as normal so..
… moreWinterTime
I have been going to this Dunkin location for 10+ years. I absolutely love the iced coffee’s. However it’s always a limbo if it’s going to be made right or not. I have dumped out just as many coffee’s as I’ve drank. It’s so disappointing as I anticipate that first sip so bad and a lot of the time it’s bitter or sour. However. I’m on here today because who ever has been making these coffees the last week or so at this location have been on point! They are perfect, fresh, right amount of ice, cream, mocha, and sweet n low. These coffees are the reason I come here daily. I’m hoping they see this review and time frame and know to please keep this trend going. I have had to pour a coffee out in at least a week! Please keep it up! My coffees have been great this week <3
… moreAutumn slaven
I ordered 2 Iced coffees . 1 medium with 5 cream and one with 7! Now I am a worker a dunkin. I know that’s sometimes when we put cream it can still look a little dark. Now I asked for 7 cream , it should be more like white . I politely asked if my coffee had cream. Ms. Trinity goes “ If that tag says it does then they do . I’m the one who made them so they have the cream.” Very very rude . Here’s a picture for proof. I hope she was just having a bad day, but I do not appreciate the attitude and both coffees being made wrong .
… moreDe’Asia Daniels
My order was wrong and they fixed it for me with no problem! Thanks for the great customer service xoxo
… moreMatthew Aaron
The bathrooms were dirty the donuts were very stale do not recommend
… more