melissa bell
3/8/2026
Horrible experience. Pull-up to drive thru was asked to come in and order . 5 mins in they are now taking drive thru orders!!! 2nd line 3 ppl behind me and they get their food before me, gives my food to customer after me , he touches food and it’s not his he brings it back up to counter guy puts it to the side. 5 more minutes pass I ask about my food and he goes in back with food brought back to counter, he goes in back and tries giving me this food!!!! I asked “ I can’t take this because it’s been opened and touched, he goes in back and returns with the SAME FOOD!!” I asked PLEASE AND THANK YOU BUT I NEED A NEW ORDER. I WILL NEVER GO THERE EVER AGAIN!!!!!! And on top of that the sweating like a bucket of water has been poured on him, holding his chest!! I asks him if he was ok and he replies “ what don’t kill you makes you stronger.” I pray he’s ok. But dang man!! Gotta do better!!!!!
… moreJimi Scott
I’ve ordered from this Aiken, SC location multiple times, and it’s always the same—long waits, poor planning, and bad management. Today I ordered online to save time, but when I arrived, no one was in the kitchen and my food hadn’t even started. I waited nearly 30 minutes for a simple order (4 tenders and a sandwich). Staff were outside instead of working, and even after the food was ready, I had to wait for sweet tea. This is unacceptable. Management clearly doesn’t care, and it shows. Terrible experience on multiple occasions. Sad part is KFC has great chicken but this location makes it tough to enjoy.
… moreClifford Judge
Top worst experience in a restaurant,workers appeared like they had no motivation. Simple orders,were cooked took 30 minutes to get out minimum . This experience made no sense. I was very disappointed with KFC.
… moreTiffany S
February 13, 2026 @ 7:45 pm – Went to the drive-thru and waited for someone to take our order. Complete silence. Tried driving to the window and the place was empty. It’s now 7:52 pm and we are now in the Sonic drive-thru.
… moreTOMMY Bryant
Great drive-thru, fast ,friendly, fresh and hot. The new chicken sandwich is probably my third in the chicken sandwich war.lol It’s pretty good and the French fries were on point. The sweet tea was really sweet.
… moreshari layton
I ordered a 3 piece tenders $7 fill up with fries. After waiting at least 5 minutes, she tells me they are waiting on my fries. I wait about 3 minutes more and she puts my food on a filthy, sticky tray that had a glob of honey on it. The tenders were cold and dry. Very disappointed.
… moreQuanzi_803
I had got a 2 pc crispy breast and wing. It was so nasty! The food didn’t taste fresh at all! I spent 12$ on my meal, it was the worst fast food experience I’ve ever had. You can tell the fries were dipped in used grease. They just tasted plain dirty! When I ordered the chicken the lady said “let me see if I got crispy” Like what? If you don’t have any, go make some. Nobody wants the chicken that you made HOURS ago. That’s why it tastes so disgusting. The fries and the chicken weren’t fresh at all. Definitely cooked in old grease. What has happened to the KFC I once knew? Smh
… moreJessica Williams
2nd visit here. Drive thru was so dark I was afraid I would get robbed. Very scary ordering my food after 8:40pm on a Friday night. Their receipt printer was out and they filled my order wrong, but I made them check the register to confirm I had the right order because I was missing some food. Food was good and hot. I had the 5 pc tenders with mash potatoes and coleslaw. Very fresh biscuit and slaw. Thank you for your friendly service
… morePeter Hill
the manager was complaining to anyone who would listen that they were short handed and if that’s a problem go somewhere else. I ordered and went to fill up my drink (it was 4:15 in the afternoon) and when I pushed the drink bar I was met with a high pressure spray of beverage all over my arms, hands and shirt. The manager blamed day shift and never once apologized or attempted to make it right with me. All she did is hand me my bag and I was basically dismissed. Was not a pleasant experience !!!!!!!!!!
… moreM. H.
I went here for lunch on Wednesday, and my mobile order was completely ready to go. The chicken was fantastic just as I expect from KFC, and the fries and mashed potatoes were hot and delicious. The employees were very nice and gracious. Try them again–they are definitely working to be better than ever!
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