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Looking for great pizza in Coral Gables? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 1400 Ponce De Leon Blvd .
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 1400 Ponce de Leon Blvd, Coral Gables, FL 33134
Phone: (305) 448-7900
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps_menutest
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Reviews
Myrrh Raguro
Dominos will not offer a refund and has very poor system in addressing customer satisfaction.
I would have to post it on the Google Reviews in hopes that I can get anywhere.
Please note that I am requesting a refund. Due to this incident, I am not planning to order anything from your company. I am not satisfied or happy with how this incident is being handled.
I ordered on the app around 12-1230am and arrived at the store with no employee in the kitchen or anyone attending to customers. There was also another customer that was waiting for their order. No one was present, The store was locked without any note with no employee.
I tried calling the store in the hopes of getting in contact with anyone. No responses.
On your website, the only customer support that you have is a bot chat that takes responses.
The next day at about 11am, I came back to the store to in hopes that I can address the issue to the manager. No employee on site was able to resolve the issue and they communicated to me that the manager would be coming in at 6pm in the evening.
I came back later that evening in the hopes that I can speak to the manager. When I arrived, I was able to speak to an employee that was supposedly working that previous evening and mentioned that he even stayed until 2am. The employee came to the back to see his manager. As he returned he offered store credit or they can make the order that moment.
I insisted on receiving a refund since I am really not satisfied with how everything was transgressing. And I was also preparing for my holiday travels. This whole incident has already spent a lot of my time not getting anything resolved. The manager on site didn’t even take a moment to speak to me. The employee asked me to call the support number online. Any phone number on your website does not lead to any actual person.
I have handled this with patience and no aggression. So at this point, offering me a coupon in order to address this issue is simply not what I want and is quite insulting considering that I want a refund due to poor handling of this incident. Your company is one of the leading companies in the whole world for the pizza business. It’s quite a shame that this simple request is not being handled properly in any level of your corporation at this moment. I hope that an employee will actually take the time to read this and not just a bot resolving this incident with me.
… moreI would have to post it on the Google Reviews in hopes that I can get anywhere.
Please note that I am requesting a refund. Due to this incident, I am not planning to order anything from your company. I am not satisfied or happy with how this incident is being handled.
I ordered on the app around 12-1230am and arrived at the store with no employee in the kitchen or anyone attending to customers. There was also another customer that was waiting for their order. No one was present, The store was locked without any note with no employee.
I tried calling the store in the hopes of getting in contact with anyone. No responses.
On your website, the only customer support that you have is a bot chat that takes responses.
The next day at about 11am, I came back to the store to in hopes that I can address the issue to the manager. No employee on site was able to resolve the issue and they communicated to me that the manager would be coming in at 6pm in the evening.
I came back later that evening in the hopes that I can speak to the manager. When I arrived, I was able to speak to an employee that was supposedly working that previous evening and mentioned that he even stayed until 2am. The employee came to the back to see his manager. As he returned he offered store credit or they can make the order that moment.
I insisted on receiving a refund since I am really not satisfied with how everything was transgressing. And I was also preparing for my holiday travels. This whole incident has already spent a lot of my time not getting anything resolved. The manager on site didn’t even take a moment to speak to me. The employee asked me to call the support number online. Any phone number on your website does not lead to any actual person.
I have handled this with patience and no aggression. So at this point, offering me a coupon in order to address this issue is simply not what I want and is quite insulting considering that I want a refund due to poor handling of this incident. Your company is one of the leading companies in the whole world for the pizza business. It’s quite a shame that this simple request is not being handled properly in any level of your corporation at this moment. I hope that an employee will actually take the time to read this and not just a bot resolving this incident with me.
juan carlos valdivia
I order by phone and went I arrive on Store they Said that they dint have any order that was In credible To Me not Good Services.1400 ponce deLeón call gables Florida
… moreAugusto Restrepo
Delivery consistently takes too long. +45 min
Have benchmarked with papa John’s, fairly same distance, takes less hot the time.
… moreHave benchmarked with papa John’s, fairly same distance, takes less hot the time.
Cheryl Murillo
The delivery service for this store just keeps getting worse. On average, it takes 90 minutes to get an order even though we live less than 2 miles away. Dominos Tracker is never accurate.
Tonight our order took 90 minutes. Parmesan bread bites arrived bone dry – no garlic, no butter, no parmesan. Just hard plain, little nuggets of bread. Driver loudly banged on the door for the entire 15 seconds it took for us to get to the door, shoved the food at us and walked away without a word.
Then we get the usual apology email from the store with a supposed special offer (which expires in 7 days), but the email just sends us back to the web page.
Can’t get anyone in the store on the phone even though they are still open. All of this between 7:30p and 9p on a Tuesday night. Not exactly the height of business. Super disappointed again, especially when paying more than $30 for 2 plain medium pizzas and some (NOT) garlic rolls.
… moreTonight our order took 90 minutes. Parmesan bread bites arrived bone dry – no garlic, no butter, no parmesan. Just hard plain, little nuggets of bread. Driver loudly banged on the door for the entire 15 seconds it took for us to get to the door, shoved the food at us and walked away without a word.
Then we get the usual apology email from the store with a supposed special offer (which expires in 7 days), but the email just sends us back to the web page.
Can’t get anyone in the store on the phone even though they are still open. All of this between 7:30p and 9p on a Tuesday night. Not exactly the height of business. Super disappointed again, especially when paying more than $30 for 2 plain medium pizzas and some (NOT) garlic rolls.
Yasmine Valdes
If i could give less than a star I would. Every time you order a piazza after 8pm they will not reliever it for another 2+ hours. It’s ridiculous and super inconsiderate. My order screen went from 22-33 minutes back up to 46 then it said 8-10 and now it’s almost 2 and a half hours later and nothing. An hour into waiting they completed the order so you aren’t even able to “track” and it’s marked as complete. I call multiple times and am met with rude people that don’t speak english so cannot help you unless you speak spanish. luckily I do and they were still just as rude and frustrating as you can imagine. I already complained to corporate but I want a 100% refund.
… moreNoel Garcia
I am the owner and medical director of a private medical office located in Coral Gables. Today we ordered pizza from this Domino’s Pizza located on 1400 Ponce De Leon Blvd in Coral Gables FL for all our staff at the office and the delivery driver on arrival recklessly placed the pizza boxes on our countertop and knocked over our flatscreen monitor for our computer in the reception area causing permanent damage. This was witnessed by multiple members of our medical staff. The driver subsequently pretended as if nothing had happened, denied any wrong doing and had the audacity to subsequently ask for a tip. I subsequently called the franchise and asked to speak to the manager to report what happened and the manager I believe his name is “Eddy” replied, very rudely that the delivery driver did not cause any damage and that if we had video of the incident that we should take them to court to sue them. I believe this to be a very unprofessional manner in which to treat customers but ultimately, it is the inability to take responsibility for wrongdoing and subsequently treating myself and other staff members of my office who also called to report the incident with rudeness and disrespect that bothers me the most. I am attaching proof to this post of the damage that was caused to the computer screen. I will also be submitting a formal complaint to their corporate headquarters as I don’t believe that any other future customer should have to endure mediocre service and disrespect that we have experienced from both the delivery driver and the manager of this location; much less a small business like ourselves that treats all our patients with empathy and dignity. If we can do right by our patients then Dominoes can do right by its customers and demand better from their employees.
… moreHiram Duarte
So we ordered XL Hawaiian, brownies, hashbrowns, and 40min later we get a call.
Hey sorry we don’t have XL, (40 min later) we can send you 2 LG same price.
Fine.
40min later we get brownie box, hashbrown box then 4 small boxes with different amount of small slices in them. 3 in one, 4 in one, half a pizza in one, and squished slices like 4 in another.
Try to call the place up, gets through, they hang up.
Pizza was supposed to be Hawaiian they added sausages and onions. Felt like it wad leftovers of some kids party.
Look at the pics! It looks like we already ate!!!!!
No offer of a refund through customer service! Just an offer for like 20% off next order!
Seriously?
Look at the pics! They weren’t even Large slices
… moreHey sorry we don’t have XL, (40 min later) we can send you 2 LG same price.
Fine.
40min later we get brownie box, hashbrown box then 4 small boxes with different amount of small slices in them. 3 in one, 4 in one, half a pizza in one, and squished slices like 4 in another.
Try to call the place up, gets through, they hang up.
Pizza was supposed to be Hawaiian they added sausages and onions. Felt like it wad leftovers of some kids party.
Look at the pics! It looks like we already ate!!!!!
No offer of a refund through customer service! Just an offer for like 20% off next order!
Seriously?
Look at the pics! They weren’t even Large slices
Bea Malaikham
For anyone who has bad experience with delivery or is reading this wondering if you should eat here: Don’t order here if you want delivered food. If you want your pizza hot and ready, only use the app or website to order carry out and pay ahead (do not click pay at store). The app will tell you when it’s in the oven and when it’s ready to pick up. Plus, there’s always coupons on the app/website. The process is smooth and the workers are trying their best.
… moreAshley Yuliet Camara
I recently placed a delivery order that included one regular cheese pizza and two thin crust pizzas. While the regular pizza was fine, both thin crust pizzas arrived soggy and cold.
When I called to report the issue, the person who claimed to be the manager on duty was extremely rude. She accused me of lying and insisted that the pizzas were fine, without offering a replacement or any form of resolution. I explained that I have small children and couldn’t wait another 45 minutes for a new order, but she showed no concern and didn’t offer to resend the pizzas.
When I told her I would be filing a complaint and writing a review, she laughed and hung up on me. To make matters worse, she didn’t speak any English at all.
I am very disappointed with the customer service I received and hope that this issue is addressed properly.
… moreWhen I called to report the issue, the person who claimed to be the manager on duty was extremely rude. She accused me of lying and insisted that the pizzas were fine, without offering a replacement or any form of resolution. I explained that I have small children and couldn’t wait another 45 minutes for a new order, but she showed no concern and didn’t offer to resend the pizzas.
When I told her I would be filing a complaint and writing a review, she laughed and hung up on me. To make matters worse, she didn’t speak any English at all.
I am very disappointed with the customer service I received and hope that this issue is addressed properly.
C C
The worst Dominos with the worst staff. The food was 2 hrs late, cold, and incorrect. Whoever is staffing this location needs to find a new job bc the team there is atrocious.
… more