

Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading internationa…
Counter-serve chain featuring signature smashed burgers, plus sides & shakes.
Hours
| Monday | 4:30 AM–10 PM |
| Tuesday | 4:30 AM–10 PM |
| Wednesday | 4:30 AM–10 PM |
| Thursday | 4:30 AM–10 PM |
| Friday | 4:30 AM–10 PM |
| Saturday | 4:30 AM–10 PM |
| Sunday | 4:30 AM–10 PM |
Address and Contact Information
Address: 600 Terminal Dr #10, Louisville, KY 40209
Phone: (502) 363-2526
Menu Photos
Photo Gallery
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Reviews
But fear not — redemption came in the form of the tots. Golden, crispy, and seasoned just right, they were little spheres of hope in an otherwise lackluster meal. Truly fantastic, those were.
With limited quick-food options in this terminal, Smashburger still serves its purpose — but choose wisely, hungry traveler. The path to satisfaction here may lie more with the sides than the sandwich.
This location is inside an airport, where people are on a tight schedule, and delays like this can easily mean missing a flight. This level of disorganization is unacceptable in an airport setting.
On top of that, after taking and charging us for the order, we were told that they could not serve the milkshakes because the employee was alone and the kitchen was dirty. No refund was offered, nor any proper solution.
I understand staffing issues happen, but you should never charge for items you can’t serve, especially in an airport. Very poor service. Not recommended.
I went back up to order a milk shake right before my flight and the cashier walked up, greeted me, and then proceeded to walk away to help two other customers after already engaging me.
Once they took my order I waited 20 minutes for a milk shake because the staff forgot my order. I had to remind them. They almost mistakenly made it vanilla when I ordered chocolate and I had to correct them as they were making it. I was the only order being made and the staff member stopped several times to have conversations with people further delaying the order. I don’t like leaving negative reviews, but the worker who made the milk shake proceeded to grab a spoon by the head side (the part one places in their mouth) with their bare hands and put it inside the milkshake which is just really gross. I was worried about missing my flight and was overall annoyed by how the employees hardly made the order a priority. I just felt like I was ignored most of the experience.
The burger came out hot and fresh, and honestly tasted great—but I had to wait about 20 minutes. My order was cooked out of sequence, and a few numbers after me were served first. Thankfully, the manager stepped in and reminded the team to follow the order queue. The only other thing: the patty didn’t quite fill the bun. While I don’t think I got shorted on the portion, the uneven look might give that impression. Still, the taste made up for it, and I’d definitely eat here again.
Food was good as always, 1 star for the side of disrespect I was served.