Audrey
This location was so clean and we were greeted immediately with friendly spirit.
It was refreshing to see the positive work ethic. You could see into the kitchen that everything was so clean. Also each item was made with balanced amount of ingredients like Taco Bell made when I was a kid. It was nice to see the quality and how the staff took pride in their work!!
… moreJoyce Schofield
Great Taco Bell. They are so friendly and helpful. Super clean location and they even made an Enchirito for me! Thank you!!
… moreStephanie
I’ve eaten at Taco Bell locations all over the country and I’ve never experienced service this pathetic. If a paying customer wants their food made correctly, then it should be done correctly period. No one is going to be happy getting slapped with some half-assed meal. I gave the guy my order with clear, detailed instructions, but instead of doing what literally every other fast food place does read the order back to make sure it’s right he didn’t bother.
When I went back to address the problem, the so called “person in charge” flat out refused to fix it. I told her I didn’t like the food (which, by the way, I paid for), so why should I be forced to eat something wrong that I don’t even want? Instead of doing her job, she got snappy and told me in a rude tone, “Tell me next time.” I cut her off because there shouldn’t BE a “next time.” He should’ve gotten it right the first time.
I only got my food fixed after I gave her attitude back which says everything about how unprofessional this place is. We’re talking about something as basic as nachos and cheese, and she couldn’t handle a simple fix. Absolutely ridiculous. Worst customer service I’ve ever seen, and I’ll never come back to this location.
… moreChelsea Sigala
I usually order thru the app then pick up in the drive thru. The employees are always pleasant and my custom orders are held to my standards. They are quick and I’ll always come back
… moreKenneth Bay
Pretty bad experience. Going through the drive thru there are 2 people that speak to you at the same time. They don’t know how to compile an order and need training. We had to repeat our order several times after payment. Once we began to eat, we noticed how light the tacos were. We ordered no tomato, extra cheese and there was barely anything. This franchise does not adhere to Taco Bell’s standards. Buyer beware!
… moreyungmonster xs
There is something special about an older woman (line cook btw) acting so sure, putting in an order with one change (beef to chicken), throwing away the receipt before I could ask for it, telling people to wait in the parking lot while you get another order out in front of them and handing them food that would later give them food poisoning and time in the bathroom to type this review out.
I should have known something was wrong when my hard shell taco was soggy, overloaded with beef and fell apart when it hit the air.
… moreSkittlz61
This location and others within this franchise are very skimpy on ingredients. There is hardly ever any cheese on their product. I can count the strings of cheese on my taco every time I have spoken with the manager about it. She is rude. I have spoke with the franchise ops person. Still nothing has been done. If you go to other TB’s outside of the franchises district you get a total different product. They actually put cheese on their tacos. Today I ordered a double decker hardly any beans. I had to open it up to find the beans. I ordered a double decker from TB in Goleta yesterday my double decker was dripping with beans. The product in this franchise is terrible and not what t should be.
… moreAnn Margaret
My husband and I were at Taco Bell on North Broadway across from near CVS on Sunday evening. I ordered a Nacho Bell Grande with no Sour Cream and with 4 extra cups of Nacho Cheese, as my husband was yelling this to the girl at the ordering area , she repeated every word my husband said abt my order. Then he went on abt his order. He ordered 6 reg tacos and 1 chicken Burrito. He yelled out to the girl at the ordering place. And again she repeated everything back to us. Each time it was right. Well when we got our order we checked the bag and as always and I mean always the order was wrong all the time . My 4 cups of Nacho cheese were not there and we told the girl at the drive in window the the order is wrong again. And we told them ” Why is it at every Taco Bell where ever you go, any neighborhood, any County, and city, any state, your employees can never get any order right. Anywhere. This happens to us everytime we go to your restaurant. Also they shorted my husband of 1 of his tacos. The girl at the drive thru said that the girl taking our didn’t here that we wanted 4 cups of nacho cheese. And right away I yelled out she is lying because she repeated to us back 2 times. And I asked why is it that they can never ever get the order right. We have had it with Taco Bell. We will never go back again. And we would encourage others to do the same. We are not the only ones. For now on we are going across the street to Del Taco. They can get an order straight almost every time. You must hire the stupidest people where ever you have a taco bell. Where there is a Taco Bell you can be very sure you will not get what your ordered ” Guaranteed “! Ok Nov 15, 2020 my husband took us to the Taco Bell in Nipomo, he made the order, I told my husband I just bet they will get the order wrong. Well I was right. Every Taco Bell we go to they can not get an order right, never, don’t bother to go back you won’t get what you want. I believe they hire people that are straight stupid! To the owner of Taco Bell , I am right. You need to hire smarter people and thst listen!!!!
… moreLen Leon
Took way to long to take my order ive been waiting for 15 minutes for someone to ask what i wanted and keep in mind the restaurant was EMPTY,food was okay i guess
… moreLuis Esqueda
Horrible customer service and food too. Walked in I saw three employees which none of the three would acknowledge me at all. Waited till finally somebody walked up and was told “you want something? Order at the kiosk” I order a bowl with extra steak and this is all I got. Don’t waste your time with this place
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