Vivian Brinson
Customer service is everything…and I shouldn’t have to greet/promt the person handing me my food as a reminder to say hello, thank you, have a great day. When I pulled up to the first window he was taking an order and was irritated that I asked how much? Took my card, handed it back and said nothing so I said thank you, I will pull up to the next window and get my food. Have a nice day! The second window the gentleman was polite, professional and even cheerful a great way to start the day!!
… moreTahliyah
Edit. My last time at this location for sure, possibly at McDonald’s in general. Glad I didn’t drink my coffee on my drive home since there’s fruit flys in it. Almost $2 upcharge for unsanitary drinks.
Most McDonald’s aren’t good so expectations are low. Poor customer service and the drinks are bad. Idk if they aren’t cleaning the machine or if they give drinks knowing they ran out of syrup but the taste is ALWAYS off at this location. This morning, we got watery orange juice that wasn’t even filled. Considering the price for a drink, you’d expect better.
… moreJanine MJoi
I’ve got the message loud and clear now. Do not eat at McDonald’s. Not any McDonald’s. I’m sitting curbside. I put the order in for a medium caramel iced coffee 10 minutes ago. Two other people came in after me and got their order curbside, I had to ask the guy where is mine. He had just got to work and he went in and made it and brought it out. It’s a large instead of a medium. But I’ve got the message. And all of these franchises are owned by the same person that says click on this link and they never ever do anything.
… morePaul Miller
They had removed nearly all the McDonald’s Monopoly pieces from our cups and hash browns, leaving only one. If you visit this location, there’s a good chance you won’t receive any Monopoly pieces unless it’s a digital one. I recommend avoiding this store and suggest that McDonald’s investigate this location for potential misconduct.
… moreSamantha Vliet
Someone needs to have a conversation with the older black woman that worked this morning ( 12/29/2025 ) at Abt 6:40 am -7 am when I gave my code it didn’t seem like she got because she said “ok what do you want?” I sent on to ask if she got the code and she said ” yes that why I asked what do you want, a frappe, what flavor” … I gave the flavor and said that was all… Pulled up to the window and she said to the other employees , ” yall better learn to speak english next time y’all want me to work if you want me to deal with the money”… That was so disrespectful and definitely isn’t something a customer should have to hear. Just because your in your feelings about not understanding Spanish is no reason to be like that towards people. Not appropriate work language, creates a hostile work environment and not appropriate for customers to hear especially when the customer herself is of Hispanic background. Please do better ma’am.
… moreKevin Koehler
This McDonald’s is in a good location for us on a weekend when we go shopping, since some of the places are not open yet. They have also remodeled in the past couple of years and made a better layout inside. We have been here a few times recently and have always received good service.
… moreThomas Hunter
My last and final time at this place i bought food for my family they dont know how to bag up food remind you that i was inside i bought a quarter pounder bacon and cheese and the bacon was burnt and when i lift up the paper bag getting ready to leave it ripped and everything fell out my fries quarter pound and my 20 piece nuggets the quater pounder box wasnt even shut the lip part that closes the sandwich was rip on the sides and the manager just stood there and looked at it he was lucky my son was with me because he wouldve got punch in his face this place i wouldnt recommend to nobody they are the worse place to go to
… moreThomas Hunter
The worst place ever i got my kids and myself some food from here a 20 peoce nuggets and a quarter pounder with cheese the just put my food in anyway and as soon as i lift up my paper bag it just ripped and fell on the floor they didnt even offer any help or replace my item the manager just stood there and didnt say nothing and i wanted to do a split payment he said do my card and it did the full amount and he had a smirk the worse place possible and my kids should have to never experience this im not coming back here no more
… moreKenny Franklin
It’s McDonald’s. It is what it is. I miss the days of ordering at a counter, not a kiosk. I will occasionally get a small lunch here and do some computer work with their free wifi.
… morec. battle
This is by far the best McDonald’s I’ve ever ordered from! This location is in the Chancellor Center next to El Pino Mexican restaurant. The food is always hot and fresh. The burger buns are never stale and the fries are always hot! The drive thru service is always fast and the employees are very nice. While there is another restaurant closer to me, I always go out of my way to this one. Keep up the great job! Thank you!!!!
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