Coco Riley
Never again! Spent almost $30 for loaded fries & 7 what was supposed to be supreme doritos tacos (which is not what I received ). On top of that the tacos barely had a scoop of meat in them. Basically a taco shell with a bunch of lettuce. Waste of money. The employees were kind though. I won’t be returning.
… moreCraig Bevington
Needed a quick easy meal for the family last night. No luck. Rolled up to the drive thru of our local Taco Bell in Melissa, TX and started to order but was quickly interupted with “before you order you need to know that your order will take at least 30 minutes”. Suprised but not deterred (hungry…) we started to place our order again but was again interupted with “you do understand this order will take at least 30 minutes (there were 2 cars in front of us and only a few people inside). We said you must be really busy and they replied “we are slammed”! We said we will wait, can we go ahead and place an order. We did have a fairly large order as we were trying to feed 6 adults. We started the order with our usual taco party pack. Interupted again, “If you are going to order a party pack (12 crunchy tacos) that will be (pause…, talking in the back ground) probably an hour at least an hour”, an hour I said? 2nd person shouted in the back “Sir we are trying to get orders out as quickly as we can.” First ever negative review of anything…
We have been loyal patrons of Taco Bell since we were kids (we are in our early 60’s). Disapointing to see what it has become.
Ended up with a satisfying meal from Taco Casa.
… moreDarrell Wilkes
This had to be the worst food there is. Thank you for reminding me why I don’t go to taco bell. Broken taco. Soggy bottom. Crispy top. Shell was not fresh. Meet fell through the bottom. Want a mess. Ordering from kiosk was stupid and difficult. The fries were cold and aweful. What a waste of money and time.
… moreGhassan Hussein
Beautiful place inside and out! Clean dining space, modern look and basic decorations very friendly and helpful staff. Cool and calm vibes
… moreDavid Batton
The people were friendly, but… When I got home. I discoved the quesdilla was missing. Also I had ordered a Supreme taco, which they added the sour cream, but did not put the tomatoes on it. The food quality for the items I did receive was on par for a Taco bell, can’t complain there. I do however, highely reccomend, if you get take away, triple check your order to make sure you got everything and that it was made correctly.
… moreMadison Polley
I rarely leave reviews for fast food chains, but the service and professionalism I received tonight from their staff was above and beyond my expectations. My husband picked up our online order through the drive through. When he got home we realized my food was missing. I’m pregnant and have been craving this food all day. So I called and let them know we had two items out of twelve that were missing. Immediately the gentleman who answered said to have my husband come back and he would have the entire order remade so that all of our food was hot and we could eat together. I genuinely was overwhelmed by his kindness as all I expected was the few missing items that were missing but I felt that it was so thoughtful to remake everything keeping in mind that the rest of the food would get cold in the meantime. We love this location and their staff!
… moreRavella Likhita
Got soft potato taco and chicken flat bread melt with one potato and one piece of chicken each not sure what to do with these… to top things off found Beef in my soft potato taco .
… moreChristian Man
Shocked to find a nice clean new Taco Bell in the little town of Melissa had horrible customer service and totally destroyed our order. We sat with six other cars in the parking lot after we went through the drive-through to get our food. Then my pizza was smashed or tacos were missing sour cream, even though they were Supremes and we were missing our cinnamon to us so I had to go back in the car after we checked our food and get the cinnamon twist after we got plenty of attitude from the Young females working there. Who clearly didn’t have parents that taught them manners. I hope the manager gets this straightened out with some new employees because these girls should not be in customer service. The only reason I’m giving it two stars is because the food wasn’t horrible, but I would rather go to the other taco spot next to Buccees, even though I prefer Taco Bell. ***Owner/Manager take this review seriously before your business flies down the drain because of the people you hired.
… moreCaren Moody
I just spent $62 on food via Door Dash and didn’t get all the food I paid for. Not the Dasher’s fault since it wasn’t in my bags.
I’ve had this issue a lot with this location. The food always tastes good, but it’s literally thrown together and looks like it. Items are always missing and when addressed, there is no apology given only attitude.
They need more training or a Hands-On Manager. Either way, this location sucks.
… moresushma thatiparthi
At first I would like to thank the “Taco Bell” for having such great and rude staff.
We called this place yesterday around “11.45pm”. As we are vegetarians for a few days we asked one of the staff member(lady) a very quick question over the phone regarding cheese quesadillas. The question is “ do you guys cut the cheese quesadillas with knife that will not be used to cut the chicken. That’s it the call went to silent call and later immediately disconnected by her and never picked our calls later as we tried many times. The Lady(staff) did continuously disconnected our calls atleast for 4-5 times. Very rude and disrespectful. Never knew that the staff will behave like this to customers.
That’s why I would like to Thank “Taco Bell” for having such great staff teaching them to behave like this to customers. The lady staff member do not have patience to answer for a quick question. Anyways I will never visit this place and we will not order any food from this place.
I will never recommend this place to vegetarians.
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