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Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Southern-inspired fast-food chain known for fried chicken & biscuit, plus signature sides.
Address and Contact Information
Address: 508 Jonesborough Rd, Erwin, TN 37650
Phone: (423) 330-6072
Website: https://locations.bojangles.com/tn/erwin/508-jonesborough-rd.html
Order and Reservations
Order: Order online
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Reviews
Maggie
My husband and I stopped in this morning to try for the first time on our way to Florida. Service was excellent, food was fantastic and the entire crew went above and beyond to accommodate my dietary restrictions (do not eat pork due to my religious beliefs). The General Manager, Hannah made sure none of my food came into contact with any pork products. We will be stopping by to visit on our way back home next week!
… moreAmber Porter
This place has just been one bad experience after another. Mobile ordering ahead does nothing except make you wait longer than you would in the drive thru or inside, I consistently have 3 young age kids with me, so mobile ordering is beneficial when it works. The last two times I have gone, I have waited 40 minutes from ordering to getting food in hand and I have had to go in both times myself to get my food only to find the order not even started. The manager (specifically the woman on March 1st around 1:30) lacks empathy and just kind of ‘it is what it is’ mentality. The customer service lacks, the organization lacks, and even after waiting 40 minutes today, we got our food and it was cold. Just such a bummer for this location. I will say the younger kid who wears a beanie hat, very kind and very helpful.
… moreMatthew Smith
Used to be a great location but seems to ran down now Gave my mom food poisoning. I had to get new fries since they don’t season them, then the eggs I got for my biscuit was borderline raw and the bacon was hard and just didn’t taste good. I got terrible acid reflux and should’ve known better. Save yourself the stomach issues and try another location.
… moreAustin
Came in with my daughter today and everything was wonderful. Scott at the front was very helpful and nice. Can’t wait to stop back in next time we’re in town.
… moreEvan Crumpton
Gonna keep it short and sweet. Expect something to be missing, incorrect, or sub-par quality like breading falling off everything, no seasoning on fries, overcooked chicken and don’t even think about coming through the drive through during the day unless you’ve got half a day to burn. Every now and again they’ll have a good day and get it right, but unfortunately I cant really count on that.
… moreMike Winback
Drive-thru was moving fast and the employee was really friendly. Food came out fresh and packed correctly. Great experience!
… moreCharles Shirey
Dirty counters, tables and drink machine. Luke warm food and black mold growing by the sweet tea in the lobby. What i thought was a trash hole, was a spot yo hold the lemons, but instead was filled with black mold growing, see Pic for details. Already contacted corporate. Seems to be an ongoing issues at this store #1208, updated. Had to add the email i received since the guy that called me offered nothing but excuses and I sent him the picture posted, then got email from someone else about gift card of sorts to reply the address and no follow up response or mail. Zero. I reached back out. Will update again maybe update 30 days and still nothing, i filed 2 different complaints the healthdepartment. Theyr reviewing the picture i sent, recievedan email back , waiting for a reply from the state. I shared this with friends who no longer eat here bc of this experience, I haven’t been back, I now drive to johnson city to a different chain.
… moreRon Lewis
The food was not a good value for the price. Very mediocre food served in small quantities for high price. Service was friendly but not very knowledgeable. Atmosphere about average for fast food outlet.
… moreTaylor White
Great customer service. Everyone was very friendly. Got my food in a timely manner. Food was hot and fresh.
… moreBrande
5:00 pm and the food is old. The chicken sandwich tasted like a premade gas station sandwich. The steak and cheese biscuit was missing the cheese and the biscuit was too hard to eat. So, out of all of my Bojangles, this one is not good. But it was tasty still and edible
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