Heidi Crist
Stopped at this Panera Bread today and had an excellent lunch. I was having problems using their app to order but the manager assisted me navigating their app. I got the Value Duet and had a coupon for a cup of soup for a $1. What a great deal. I got the Turkey & Cheddar sandwich with a cup of cream of chicken and wild rice soup and for extra cup of soup for $1, I picked there broccoli cheddar soup. Each soup came with their delicious baguette bread. Needless to say I’m taking home 2 piece of bread and a cup of soup to enjoy for dinner. Ryan thanks for help navigating your app. Also I used the ladies room and it was super clean!
… moreEvgeniya K
Nice Panera, super welcoming staff, and everything tasted great as always.
… moreZach
Megan took my friend and I’s order with patience, care, and intent. She made great conversation and made sure my friend and I didn’t feel rushed or pressured. It’s rare to come by amazing customer service and I cannot recommend Megan any higher!! Terrific hire!!
… moreLisa Skalecki
I stopped going to the ones in Parma because the salads were mostly inedible lettuce cores. This one in Rocky River has an alternative lettuce blend that was really good, and the broccoli cheddar soup was also good
… moreDanny Pajer
Rhani is a great server. Not only did she get our order correctly, but I had to go back to her several times to get things that we needed – – a cup for water, to-go container, and a fresh cup of coffee. She’s very friendly and accommodating.
… morealexia matthews
I am new to Panera actually. My friend recommended I try it out and get a pick two with a Toasted Frontega Chicken. After my order was taken I waited less than 5 minutes. I totally will come back again!!!
… moreDonald Borazanian
If you go here, use the app before you get here. I always get stuck behind indecisive people. I know what I want before I leave the house. When I get here the people in front of me don’t speak English, have to ask what every item is, and what comes with every item. If you do use the app, I would advise to put your order in an hour before you plan on picking it up. Several times I ordered an empty cup and despite getting an email saying my empty cup was ready, 40 minutes later, my empty cup order was still not ready.
… moreشربل
On Christmas, I told them “Merry Christmas,” but unfortunately two female employees laughed in a mocking way and did not respond with any words. They could have been more polite.
… moreAnnie W
It’s the fact that I said add bacon three times (drive through). 3 times! Was I charged? Yes. Did the breakfast sandwich have bacon – NO
Is anyone else exhausted by high prices and low service as the norm?
… moreDaniel Rindfleisch
Paid $16.88 + tip on grubhub for 2 bites of a sandwich (they forgot the meat) and a small handful of wilted iceberg lettuce with leftover pizza toppings. Biggest rip off.
… more