Mia McDonald
I stopped in for a warm place to wait for my son’s appointment, and what a treat! It’s 715am and snowy, but Panera is open, warm and friendly. I got a small coffee and cherry pastry and a toasty seat by the fire. The whole place was clean and bright, the staff friendly and ready, despite the early hour and the storm. This was so unexpected and so appreciated. Thank you!
… moreDharven Panchal
It is one of the best places to grab 5 bite or for lunch or dinner. They have multiple outlets across the USA.
They have a range of options breads, sandwiches, salads, coffee, and beverages.
The food quality is good. It is on a self-service basis. Staff is courteous. Vegeterian options are also available.
… moreCaitlin
They managed to burn my breakfast sandwich and forget to bag my free pastry reward. Disappointing, and on my birthday too!
… moreAshley Cato
I ordered two sandwiches and one barely had any mayo on it and didn’t have red onions that were supposed to be on it. The other one was a hot sandwich that was dripping wet barely wrapped And when my mom tried to take a bite it just about fell apart in her hands. The sandwiches which were also cut in halves weren’t completely cut in half. Only the bread was cut in half while the inside wasn’t
… moreMayank Dixit
Disappointing service.
I ordered soup online, got notification that food would be ready in 15 mins.
Went to cafe after 20 mins and waited for another 20 mins, the order was still under prep with no ETA when it will be available.
Finally had to ask the manager to cancel the order.
… moredennis and carlos Klug Reategui
I just went into a Panera in Shrewsbury white City, and nobody asked me what do I want, they just keep talking in Spanish, so as she stops taking in Spanish, her coworker that could had asked me what I wanted while she was speaking to her friends, call her and told her about a cabinet top….. So I just walked….. So long Panera, you might be able to see me in your screen waiting for attention to buy just a loaf of bread…
… moreInside America
The staff at this cafe are polite, respectful of customers, and have excellent manners.
… moreGMAIL COM
THIS PLACE SUCKS. THEY FORGOT MY SOUFFLÉ WHICH I PAYED 8 EXTRA DOLLARS FOR AND THEY GOT MY ORDER WRONG. THIS PLACE USED TO BE GOOD NOW ITS GARBAGE. NEVER COME HERE AGAIN. WORST SERVICE EVER. (Am suing btw)
… moreKristin Cayea
Thank you for making me NOT want to eat my lunch. Rotting lettuce, no bacon pieces, only half the egg, and very little avocado (what is there is browned and has the peel still on). Bravo. Guarantee if I had chosen to eat there I would not have been served such scraps that belong in the garbage. But that is exactly where they are going.
… moreKate Bates
I wanted to update my review since it’s been two years: I’ve given this place a few chances here or there. Everytime it’s been a regret. Today they sent me a sandwich on the wrong bread with a hole in it (they were out of all kinds of white bread somehow). Management doesn’t seem to care and the food is worse every visit.
We used to be regulars here but there has been a severe decline in food quality and service. Orders are quite regularly wrong and there has been hair in my food one too many time. The food isn’t as good as it used to be and consistency is out the window, we will no longer be shopping here.
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