Allison Stevenson
I went and got a breakfast burrito, which was 10/10 with the hot sauce, but quickly became 1/10 because they put old milk in my coffee. And at first I thought it was because I just brushed my teeth, but my coworker said no it’s the coffee. I tried to call back several times but their phone is just constantly busy. 0/10
… moreTristan Wilkins
I just received my food from this restaurant and I got a $6 double stack biggie bag. My nuggets were burnt, my burger is hard and overcooked, and my fries are cold. The drink was good only because they didn’t have to cook it. I don’t know what happened to the staff but this store has lost quality. Especially before close. It’s like they just stop caring at all.
… moreMalissa Atkins
This location is horrible. Last week we made an order in the drive-thru and when we got to the window to pay, the worker said they didn’t have any fries. We left to go somewhere else.
Tried again this week. Can’t even believe the food we got. Horrible and not even worth it. My double stack meal should have 2 patties. Not one that was cut in half. It wasn’t a mistake either. I had 3 biggie meals and all were like this. Not even enough meat to cover the buns. We also got the $3 son of a baconater and it was same size as our double stacks. At least that had full patties.
… moreBrandy Jackson
First of all for the past three days I’ve been coming here. Hopefully it will get better, right. So the first time the guy forgot I was even at the window. He literally told me he forgot, then continued to serve me extremely cold old fries that literally hurt my teeth to chew yuck and cold old 10 piece nugs then the next day again cold horrible fries. Today I broke down and decided I wanted to try the Wednesday meal … again the fries were horrible. I did not even get different sauces and it was only two. I thought it came with four. I could be wrong however they served me the Raven blood drink in the extremely small cup not which was advertised. I’ve seen the reviews. It is absolutely the wrong freaking Size and I didn’t even get the collectible spoon not that I care but come on. If you wanna know, the ravens played drink or shake or whatever you call it was horrible. Everybody else that did a review said it was good. Maybe it’s because they put too much of that cherry crab sauce and no actual vanilla frosty. Get it together and it’s not Wendy’s it’s who’s making their food. Some people just don’t give a crap until they’re the ones eating the crap. And don’t try to call them they will not answer. Somebody needs to read these reviews and realize they need to terminate all the staff and start over.! Including Management because that’s where it starts!
… moreDewayne Smith
Took my 3 kids in for lunch person behind the counter was real helpful and tried very hard to make sure everything was good even after what is to follow.
1 no ice on soda machine drinks well just nasty.
2 order was not correct
3 fries cold
4 sandwiches cold.
5 alarms going off in the back the complete time was there so loud had to raise voice to talk to kids. Never seemed to be reset them. I’m assuming it was fri machine.
… moreBradd Royer
Paid $23 for 2 meals for them just to put 1 in the bag and I called back and no answer. But what you expect from port Arthur shi
… moreWess Jones
This is the sorriest Wendy’s I’ve ever been to, it’s absolutely no customers late night and you still get cold food and they don’t have chili. It’s alway, they’re out of something. On the clock doing ABSOLUTELY NOTHING and still getting paid
… moreCeci
Omg you must try the new iced coffee I had the Carmel and my granddaughter had the new chocolate brownie it was totally awesome and a special thanks to the district manager so great full and to the crew they did an awesome job and my granddaughter has a lot allergies and they did a wonderful job in accommodating her
… moreT Daffer-Oldfield
Trash! Waited 5 minutes to order. Got my food at the window when I pulled up… clearly a bad sign, especially when there was no heat coming from the bag. If I had more time I would have handed it back and told them to make it fresh.
Lesson learned. Waste of money and time.
… moreJimmy Kirkwood
The food was okay for as fast food. But the employee at the drive through last couple times i went was rode unfriendly screwed my order up i had to talk to the manager to get my order right ✅️
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