Dairy Queen Grill & Chill

  3.9 – 722 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 37066

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dairyqueen.com

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Reviews

Angie Cripps
Gallatin you need to do better!!!!! If i wanted ice cream only I would order ice cream only. Your blizzards suck. What happened to all the fun yummy additions that are suppose to go into the blizzard ???????? If i wanted regula/plain ice cream I would go to a grocery store and get a gallon for half the price. If lack of product is a “common problem” as stated by a staff member maybe you should seek a solution to the common problem rather than dump poor product on your consumer. Do better or shut down. I’d rather have a good dose of the claps.
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Emily Helms
Always like a Blizzard treat and thisDQ has a good location to get in and out. I usually use the drive thru and get good service.
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Wayne Davis
The chicken strip basket should automatically come with the gravy and toast which it did not I had to ask for the gravy if you want something else you should let them know I don’t want gravy I want this instead but at least put the freaking toast back in geez are y’all that damn lazy there
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Andrew Cook
Very disappointing experience. I found two cockroaches inside the restaurant, which was just gross. Every table and every surface was dirty amd or sticky and looked like they haven’t been cleaned all day, and the register was left unattended for long periods. While we didn’t have to wait, several other people who came in after us were stuck in line calling out for someone to help or take their order. The service was incredibly slow, even though we were the only customers for a while.

I usually enjoy Dairy Queen, but this location seriously needs to improve its cleanliness, staffing, and customer service.
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Steven Stoddard
Dairy Queen is my favorite place for ice cream. Love the different blizzards they have each month.
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Andrew Jackson
Don’t eat here, they’ll give you bad food and if the manager “Vennea” is working she won’t give you a replacement or a refund even you you have the entire order and receipt in hand. Will never eat here again.
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Haley Howell
Whoever is working the night shift of 4/14/2025, y’all absolutely SUCK, and shouldn’t be working fast food. I waited for food for 45 minutes and just walked out from the long wait. The workers were talking on the phone behind the counters and weren’t doing their jobs properly whatsoever. Do better!!!!!!! I never leave bad reviews, but cmon now. There’s no excuse for that. Other customers walked out too with the long wait time too.
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J & C Henderson
This must be the most unorganized establishment I have ever been to. Food is average at best. Service is horrible… wait is forever if they remember to make your meal.
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Sydney Woodward
Ordered two blizzards on uber eats, had two drivers cancel on me after they waited 30 minutes each for my order. Ordered it around 7pm . It took an hour and 30 minutes for Dairy Queen to make them and we tried calling twice to see if something was wrong and no one picked up.
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Krina Desai
When we ask for choco brownie blizzard and they give whole large cup with only vanilla softer and just on the top they put choco brownie blizzard. If they don’t have chocolate ice cream then simply say no why they mix with vanilla? And this is not first time this is happening second time
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