Brandon Harden
So I usually don’t do this but I believe the owner needs to know about the person running their restaurant! I patronize this establishment often today was not a good experience, after spending $40 on 3 items the cashier/ person in charge had a very off putting attitude I asked for some more peppers for my nachos which I was only given exactly 5 slices for my large steak nacho I was rudely told that extra peppers would cost me nothing is free so I brushed it off and asked for taco sauce for my nachos which she replied that only tacos come with taco sauce like isn’t my meal a Mexican dish she said that it don’t come with the nachos and said she was going to charge me for the sauce! She is very rude and unprofessional and shouldn’t be left in charge! I was going to ask for a refund and spend my money elsewhere, but given her attitude I knew that would be a whole other problem! We’ve got to do better especially if you’re in the customer service business!
… moreJazmine Allen
I am extremely disappointed with my recent visit. The food was completely unflavored, lacked seasoning, and tasted rushed and poorly prepared. On top of that, the cheese on my order was not even melted, which is a very basic standard for hot, freshly made food. Receiving food in this condition is unacceptable and shows a serious decline in quality and attention to detail.
I understand that there is a new cook, but the difference in food quality compared to before is very noticeable. The previous cook consistently prepared food that was flavorful, hot, and clearly made with care. That level of quality is no longer being delivered.
Management needs to seriously evaluate what has changed and strongly consider bringing the original cook back. Customers should not have to experience such a dramatic drop in quality. I hope this is taken seriously and corrected, because this was not the standard this restaurant used to have.
… moreMario Burrage
the food quality has dropped badly. I ordered a Philly cheesesteak and it was completely unflavored, barely seasoned, and tasted like it was made with zero effort. The worst part was the cheese wasn’t even melted. That is the bare minimum for a hot sandwich, and there is no excuse for serving it like that.
Since the new cook started, the quality has clearly gone downhill. The previous cook actually knew how to season food and serve it hot and properly prepared. The difference is huge, and it’s not acceptable.
The only positive part of my visit was the cashier — they were very nice, polite, and professional. Unfortunately, good customer service cannot make up for food that is this poorly made.
Management seriously needs to bring the original cook back or fix this immediately. People are paying for quality food, not rushed, bland meals. If this continues, you will lose customers.
… moreadam haleem
Stopped in and tried the steak philly and a cheeseburger they were both great. The food came out hot and fresh, the flavors were on point, and you can tell it’s made right. Service was quick and smooth too. Definitely a solid spot when you want good food without the wait. I’ll be back!
… moreTamara Jenae
Had Jimmys for the first time last night and it was DELICIOUS the lady that answered the phone was super nice she helped me with pricing and didnt rush me wasn’t impatient and was extremely accommodating. I ordered a catfish fillet with a medium shrimp, shrimp or cooked to perfection. They did lack seasoning, but it was OK because I drowned them in hot sauce anyway, but the fish was also cooked to perfection. It was soft and flaky and just overall completely delicious. I will say i wasn’t a fan of the fries though they were kinda over cooked and dry but other than that food was delicious I’m literally in the process of ordering me some food from there right now if you haven’t tried them definitely a must you won’t be disappointed
… moreJoElla
I almost swallowed a piece of metal. The food was way too soggy, the fries were greasy and stuck together. The entire meal was terrible. The lady at the counter was nice. That food was not. I must’ve ordered the wrong thing with the rating being so high. Eeeeeyuck
… moreLyNae Boulden
I really enjoy come here the food is always good and fresh the manger is a great guy he is so welcoming overall a really nice place
… moreAngel Valadez
I went today to try for the first time and did not disappoint. I ordered a few things off the menu to try it out , i had the Catfish Fillet , Italian Beef sandwich & a Gyro. All 3 were bomb . The fries were ok but if they season it with some cajun seasoning it would be . Earned a new customer
… moreDominic LaRouche
Jimmy’s was absolutely excellent. The jumbo shrimp were massive, and they were super crispy, frozen lemonade was lovely. Great flavor and good prices.
… moreNyke Tellis
I Love It Here…If We Not In Dolton Then This Place Is What I’m Look ing For The Prices Are Super Affordable And The Quality Of The Food Is Great ..I’m 100% Satisfied And Would Advise Everyone To Come Here At Least Once And The Chicken Wings Are Seasoned To The Tea
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