Toft’s Ice Cream Parlor

  4.7 – 726 reviews  $ • Ice cream shop

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Narrow, time-tested shop with booth offering many flavors of ice cream & frozen yogurt made on site.

Toft's Ice Cream Parlor 43452

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Toft’s Ice Cream Parlor – Port Clinton OH – Facebook

Toft’s Ice Cream Parlor Port Clinton- for all your sweet tooth pleasures! Ice Cream Shop · $$ · (419) 732-8857. .

Toft’s Dairy, Ohio’s Oldest Dairy | Ice Cream, Milk, and More

Explore Toft’s Dairy premium ice cream, fresh hormone-free milk, and a variety of dairy products. Proudly serving Ohio families with quality since 1900.

Scoop Shops – Find a Toft’s Ice Cream Shop Near You – Toft Dairy

The Port Clinton Parlor has been serving Toft’s ice cream for over 25 years. … The Grand Scoop, located in Grandview, Ohio (near Columbus), is the newest parlor …

Reviews

Nick Korenowski
A must visit ice cream parlor! Made from local milk from Ohio’s oldest dairy. I ordered a hot fudge sundae and it was amazing! Ice cream is second to none!
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Justin McElwain
Oh my goodness! This place came highly recommended and did not disappoint! I had the brown butter bourbon and it was amazing!!! Definitely recommend to everyone when they are in the area
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Brian
They have a huge selection of unique flavors. I got bourbon brown butter truffle and lemon blueberry cheesecake. “2 scoops” is actually like 6, and the price is very reasonable – you get a ton of ice cream. I also got mine in a waffle cone bowl. This is my first time at this location, but I stop at Toft’s whenever I’m in the Sandusky area ever since my friend introduced me to it.
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T S
$9.50 for a large shake because chocolate counts as a flavor? It’s the ice cream they use, not a flavor added. Way over priced for the menial amount of service they provide. I’ll find someplace else for ice cream.
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Jackie Nemes
We did a weekend getaway for our sons birthday and we stayed at a hotel in Port Clinton. Instead of a birthday cake we took our 6yr old to Tofts Ice Cream Parlor to celebrate. The staff were all very helpful and cheerful. The amount of ice cream was well worth the money. A 2 scoop bowl looked like a 5 scoop bowl. There were lots of flavors and toppings to choose from. I would recommend this place to anyone looking for a non commercial place to get some amazing tasting ice cream with a smile. Indoor and outdoor seating available.
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MomMom1981
Bananas for banana splits were brown and mushy. Old. “Hot” fudge was barely room temp. Our stomachs were upset the rest of the evening. Strawberry toppings were subpar. One girl was kinda friendly, other wasn’t really friendly or knowledgeable. Disappointing.
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David FitzSimmons
Dirty floors, poor service, and flea market-like tables filling the floor. Upon entering the store, you are immediately greeted by a long row of thrown-together, flea market-looking tables covered with a wide range of gaudy sweets and snacks. This hodge-podge, bake-sale-of-a-table mess filled the main area in front of the freezers, making entry a bit odd and causing the store to feel cramped. Moreover, this disheveled blockade distracted from the main attraction–all of Toft’s tantalizing ice cream flavors spread across a long line of cases.

Speaking of many flavors…when our college-age daughter was trying to pick from the wonderful range of frozen delights, she asked for a sample. She was denied. I asked the soft-spoken server why, and she replied, “We stopped giving samples with COVID.” What does COVID have to do with providing samples?! You hand ice cream across the counter; you can do the same with samples. And please know that samples have been a staple at Toft’s for decades.

Service was lackluster to almost non-existent from start to finish with this store’s inexperienced team. Our youngest daughter was trying to make a smart decision in the absence of samples. While she looked over the choices, the service crew forgot about her. When I asked someone to serve her some ice cream, the female worker seemed flustered. Flustered about what?! Flustered to serve my daughter when it was her turn?

The restroom lacked toilet paper and paper towels. I asked for this to be taken care of. Nothing happened. I asked for the manger and requested the same. He finally sent someone to take care of the restroom. A worker put toilet paper and paper towels in the restroom, but she left the trash can broken in pieces and chose not to pick up the trash scattered on the bathroom floor.

Speaking of trash on the floor…it was not just in the bathroom. There were torn napkins, cutlery, and what appeared to be nuts scattered on the main floor.

As you may see, it appears not to be a concern of this store’s management to provide clean dining room. I wonder what it looked like behind the counter and in the kitchen?

When we finally had three ice cream cones (~$15), I tried to check out. No one came to the register to take my money. Most ice cream shops have a system, a handful of servers at one end to serve ice cream and one or two people to check you out at the other. After 3 or 4 minutes of waiting, I asked an employee to take my money. Even this seemed like a flustering request.

To this customer, organization and leadership seem to lacking in this store. Assigning specific jobs to responsible individuals would help, as would a bit more guidance on making customers feel important through attentive service.

Before leaving, I asked the manager-on-duty (a young man) for contact info for the upper management. I waited and waited but received nothing. He was doing something in the back. I could see him. But how long does it take to get a business card or write down a name and phone number? Not surprisingly, it appeared that one of the young crew, while I was waiting for a phone number, was in the back room laughing at me alongside the manager-on-duty. They must have been having a good laugh at my expense–not what I would call nice manners. I left with no contact info, tired of waiting.

If you want ice cream from a clean store with good service, based on this weekend experience, look elsewhere. Having gone to Toft’s stores since the 1970s, it’s a real disappointment. Finally, I think it’s reasonable to find an ice cream shop not leaning on the COVID excuses for not giving samples, especially when charging nearly $5 for a single-dip cone.
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Jonathan Sgalla
Amazing place for ice cream. 51 flavors, some unique to the area. Free samples available. The workers are extremely friendly. The ice cream is amazingly good! Must try for the area. The pictures are single servings. Huge servings in my opinion.
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David S
We visit every time we make it to Port Clinton. The young people who work here are very friendly and helpful and the Ice Cream is delicious.
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