Anna Shapiro
Ordered through DoorDash 10 wing combo. Order came in on time but unfortunately was completely drowning in butter. No sauce/ and other seasonings. Drove to the store location where the manger stated “all our sauces are butter based” he eventually agreed to remake the order. Second order came in and were all tiny drumsticks, again completely drowned in butter. The to-go bag completely soaked through and eventually ripped. The side dish of “sauce” he gave me tasted like my taste buds were soaking in a vat of oil and was inedible. Will not be returning to this location.
… moreTerrance Cowan
It’s always something with this location chicken never has enough sauce or seasoning, they refuse to give you a large blue cheese dressing they want to give six small cups instead even though you paid full price for a large cup. Lately the fries are pale and dull no seasoning mine are cold rn just picked the food up. I’m going to a different location I’d advise for everyone.
… moreHen Barks
The wings were good as usual and their staff was apologetic about the wait. Didn’t take much longer than expected so all good. Busy location, parking lot is so awkward. Gotta try more flavors to confirm favorite
… moreQuinn Rose
I ordered 20 wings BONE IN and some sides. Sides are fine. The person up front Naomi,, didn’t get the order or name right. We got 20 BONELESS wings which is not at all what i asked for and the name she gave for the order was Amber? We said Andrew. It took a really long time for our food to come out and it’s not even correct. Definitely not coming to this location again.
… moreQuietstormz
I ordered 6 wings and got 5. I paid $13 for 5 wings. The old man is rude as hell. He told me an hour and a half wait when I got my food was cold. Never again!
… moreYolanda Murphy
They didn’t even try. At 2pm fries clearly sat there since lunch rush. Rather than fry more they passed the old hard ones to me. I couldn’t even eat them. I ordered bone in wings but got boneless (chicken nuggets coated in flour). I have no clue of what the sauces were on my “wings”. I do know they were nasty (to me). Great job with the large blue cheese dressing which is what I really paid $22 for.
… moreYesenia Rodriguez
Made online order at 540 so when I got off work at 7 I could pick up on my way home order was for 730. Got there at 721 got told I had to wait 20 minutes. OK fine they were busy waited . Food that was being order after I arrived to dine in was made before my order! Crazy after 40 minutes my order was given to me. Of course I checked it and it was all wrong wrong flavors wrong wings ( I order half boneless have bone in but was given all bone in with all incorrect flavors) and I was given chicken tenders instead of wings! I mean i order 2 hours prior and people who walked in were served before me. I didn’t even say anything because I had just got off work and was supose to be a quick pick up. Ended up waiting 40 minutes for the wrong order. I just wanted to go home instead of waiting another 30! Never again.
… moreJoey Salinas
Horrible customer service , order was wrong , they tried to make me pay double for wings to make them rite cuz the first batch was wrong, ask for refund and they only gave me half , fountain drinks had bad flavor , the drainage on the machine was to the top about to over flow out , never again am I going to go to this location , dirty
… moreShania Swift
They move sooooo freaking slow!!!! Every time I order online, I still have to wait a long time. What’s the point of ordering it online and still have to wait after the time frame they say it should be ready. Customers service is always nonchalant like who cares. They annoy me every-time with the slowness and sometimes they overcook the chicken.
… moreDeb Lujan
I don’t write reviews often
but I couldn’t let this go when my Son was so bothered by this experience he came home & shared.
My Son & a few friends decided to dine-in at Warner & Cooper road this evening. We normally frequent this location often. It took 30 minutes for the order to be incorrect. But it was insinuted that they were not being truthful, but thankfully they had the receipt So the young lady allowed them to keep the fries only & the order was remade. A Caucasian male walked in shortly after for a to go & the order was also incorrect, but the same young lady allowed him to keep his entire incorrect order. So what exactly were they going to do with the wings that my son & friends had already touched? Then they place a to go order that took another 30 mins for 5 wings & it was missing the ranch!! We will never visit this establishment again, when this employee displayed a blatant act of discrimination!
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