Dunkin’

  3.5 – 708 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bessemer, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out Dunkin' 35022

Hours

Thursday5 AM–6 PM
Friday5 AM–6 PM
Saturday5 AM–6 PM
Sunday5 AM–6 PM
Monday5 AM–6 PM
Tuesday5 AM–6 PM
Wednesday5 AM–6 PM

Address and Contact Information

Address: 2178 Eastern Valley Rd, Bessemer, AL 35022

Phone: (205) 425-1333

Website: https://locations.dunkindonuts.com/en/al/bessemer/2178-eastern-valley-rd/349273?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=349273&y_source=1_MTIxMDU2ODgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

dunkindonuts.com

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Reviews

Rich Investment, L.L.C
With all of the rave, I was excited to try the cookie butter latte. I finished the entire drink to find a piece of hair on my ice. It is disgusting no matter what but I am expecting with an even weaker stomach. Beyond disgusting.

Nov 18, 2025.
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Alex J
Had the absolutely most worst experience ever with two employees today. Today, Sunday, Feb 22nd 2026, two employees who were the only employees working were so overly extremely rude me and my sweet husband could not even get a single word out because they were talking over us both and being so rude and were trying to order for us there selves to shut us up so we could not even say one word. We were trying to say “vanilla protein iced coffee” and the lady said “mhm mhm yeah dunkalatte” and i said no, we did not say that – and she goes “yeah mhm dunkalatte is that IT?!??” and we said no, and she said well we’re short staffed and busy so when you’re finally ready let us know, and hung up the speaker. She gave us 0 time to order, wouldn’t let us speak, was making rude remarks, after we patiently waited 15 minutes at the drive thru without saying a word because she said they were short staffed. There is no reason to be rude to PEOPLE when they aren’t even being rude to you and are just patient customers??? This is intolerable and i’ve never had a worse experience at a drive thru. Also she put no vanilla in our coffees what so ever, and they were straight bitter, probably on purpose given she was just angry in general for no reason.
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Jamie Carson
I travel all over the U.S. and regularly grab coffee at dunkin. This is the worst one I have been to thus far. The woman taking orders at the drive thru was snippy and just rude. I ordered 2 caramel cream frozen coffees, a bacon jam croissant, and an egg and cheese croissant. The coffee is undrinkable. It tastes like dirty water. And my croissant had bacon melted in the cheese so i was unable to eat it due to dietary issues I have with pork. I also wasn’t told a total, and only saw it was almost $30 for 2 medium frozen coffees and 2 croissant, one of which I couldnt eat, when I went to see what I was charged for on my app. This store really needs a shake down and retraining.
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Ella Harper
Alright so the store has potential… because the trainee’s were super nice when taking my order and helping me, but the TRAINER… absolutely horrible. I mean at first I’m trying to order and she gets on to me about how much I’m ordering cause it’s “a lot of food” and she’s trying to train the new people. Like it’s not my fault y’all scheduled only new people on a Sunday morning! I was as patient as I could be, but this black lady with short blonde curly hair was the worst with customer service! I think she wanted to start a fight honestly.
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Aneisha Madison
Very rude employees that does not know how to speak to customers. A lady with a lot of piercings in her face is very rude. We were treated very poorly. My husband was about to ask a question when she cut him completely off by saying drive thru. He didnt even get a chance to speak. She didn’t know what was being asked. So we proceeded to drive thru ordering food. Where she then proceeded to tell us to move out of the way so that the others cars could come up. I’m looking like ma’am we are paying customers as well we’re just not in a vehicle because we drive big trucks so we couldn’t bring that through there. The lady was just all around rude and I will not come there anymore with her being there.
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Victoria Fuller
Ordered online for walk-in. When I got there, they had the gate down and door locked. Which means I had to go through the drive thru which was wrapped. That was the whole purpose of me doing a walk in order so I could walk in and walk out. Drive thru was not moving. I had to just leave my order. They should at least have a spot to put online walk in orders even if they’re not going to orders inside. Zero stars if I could give it.
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Chy Tidwell
The coffee was great The food was so so, first time ever eating at dunkin’s was not impressed. It said nothing online about their lobby being closed but when I got there you had to go through drive-thru
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Michael Eren
Bubba was great, he has an amazing attitude despite being the only worker on duty. Very funny and great guy
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D G
All I did was walk in and ask if I could get a cereal n milk hot she said she didn’t know but she would ask. She walked away and started making someone else’s drink and just left me standing right there so I walked out. I don’t understand why people act this way at food locations.
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Shantell Robinson
This is become my go to coffee spot since I’ve lived in McCalla. They had been some issues in the past before management changed, but now not so much I have began to order food from there again
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