

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Derby is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Hours
| Monday | 6 AM–9 PM |
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
| Thursday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
| Sunday | 7 AM–8 PM |
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Panera Bread at 1500 North Rock Road Derby, KS
Panera Bread | Derby KS – Facebook
Panera Bread Locations in Kansas
Reviews
The tomato basil bread was stale at 11 am… and the mac and cheese was chunky and overdone like it had been sitting in the thermalizer for too long.
We spent $50 for stale bread and overcooked mac and cheese.
The chicken sandwich was cold, and the lettuce was clearly spoiled (I have photos). The cheese on the sandwich tasted stale, and the vegetables were not fresh — I ended up throwing the tomatoes away.
I also ordered a bagel with cream cheese and received a dry bagel with the cream cheese on the side. Since I was driving, I had to pull over to prepare it myself.
The grilled cheese wasn’t grilled at all — the bread was soft, not toasted, and it was just plain American cheese with no flavor.
For the price Panera charges, this quality is unacceptable. This experience did not match the brand’s reputation and was not worth the cost.
Every time I come to this Panera location they are out of this or that. The last time I attempted to dine there, they were out of every single soup. We ended up going somewhere else.
For the past 2 years that I’ve been coming here weekly, they always forget something in my order. It doesn’t matter if it’s dine-in or drive-thru. When I get a text message that my order is ready, it’s not. When I tell the cashier I’m missing things from my order, I get a blank, shocked face, no idea what I’m missing. On top of missing food or drink items, I’m always missing utensils or straws. Or, I get a fork for soup and a spoon for salad. If I ask for a sugar packet at the drive-thru window, the cashier panics and runs around. I thought they would have learned six sigma by now and have key items by the drive-thru cashier.
I recently visited the Derby Panera Bread with my family—a group of eight. While placing our order, the staff member assisting us (a woman with red hair) came across as somewhat abrasive, giving the impression that we weren’t entirely welcome. It wasn’t a major issue, but it did set a disappointing tone for the visit.
After we finished our meal, I approached the front counter to ask if they had a to-go container for soup. The same staff member handed me a clear bowl that looked more suitable for salad. I asked, “Is this for soup?” and she responded curtly with, “Your guess is as good as mine.” I was taken back by the rudeness of her reply and didn’t catch her name, though I wish I had.
Just before she returned with what appeared to be the salad bowl, I made eye contact with another staff member and we exchanged polite smiles—just a simple, courteous moment of human interaction. I’m not sure if he saw what happened next, but it was a lot to take in.
Afterward, I returned to my family, and one of them mentioned that to-go bowls were available at the pickup counter. I hadn’t seen them earlier because I was playing with my nephew for his birthday when our food was brought out. I went over and found a to-go bowl, but there were no large lids available. I asked the same staff member who had smiled at me earlier—a man with long grey hair—and he was extremely helpful and friendly, just the kind of service you hope for every time you visit.
Overall, it was a disappointing visit. I hope management will take steps to improve customer service training so future guests feel more welcome and respected.