
Address and Contact Information
Address: 6900 East Green Lake Way N Suite F2, Seattle, WA 98115
Phone: (206) 889-3727
Website: https://pos.chowbus.com/online-ordering/store/Mount-bao/21212
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Mount&Bao lakecity, 12534 Lake City Way NE | Online Ordering
Order Mount & Bao – Seattle, WA Menu Delivery [Menu & Prices]
Mount&Bao – Eater Seattle
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Reviews
Once inside, we waited 10 minutes to be seated even though the two couples ahead of us were just paying/picking up and no one was at the host stand. Ordering took another 10 minutes because the QR system kept glitching, failing security codes, and eventually locked us out. To make matters worse, the menus we were handed had half the items crossed out with marker. When seated, the waitress oddly gave us soup bowls and chopsticks — but no water, no plates, and no napkins. We would spend the next hour repeatedly trying to get those basics.
After ordering six mostly dim sum dishes, we tried over and over to flag someone down. No luck. Other tables were clearly frustrated too. The table next to us sent back undercooked pork dumplings. Another table complained they’d been trying to pay for an hour.
About 20 minutes later, scallion pancakes arrived — but we still had no plates. Unable to get anyone’s attention, we ate a few pieces leaning over the serving dish. The pancakes were limp, greasy, pale, and unpleasant.
Another 10–15 minutes passed before more food arrived. The pork shu mai was decent, but you only get three pieces for about $7 — overpriced. The xiao long bao (10 for $13) were bland and tasted like frozen dumplings. The steamed BBQ pork buns (only two) were small, chewy, and clearly reheated — grocery-store quality at best. The pork and shrimp dumplings were worse: hard, dry, super chewy wrappers and poorly cooked filling.
When we again asked for plates, napkins, and water, they tried to give us sauce bowls instead. Eventually we got plates — still no napkins or water. After another 20 minutes of trying to get attention, we were finally given a carafe of water and small orange tea cups. Everyone else had normal water glasses. Still no napkins. I joked they didn’t have plates and water glasses because the dishwashers were cooking the food??
Over an hour in, we still hadn’t received our beef chow fun. The server eventually asked if we had “gotten it or not” — clearly we hadn’t. We waited another 20 minutes. When it arrived, it was terrible: cheap egg noodles, barely any beef, overloaded with onions, and drowned in a gloppy, overly salty sauce that tasted like bottled Oyster sauce. Even Panda Express does this better. That dish alone was $17. We immediately asked for to-go boxes, yet were told to “take your time,” which was baffling after waiting so long.
Paying was another ordeal — you could order, but couldn’t pay through QR option, and other tables were still unable to close out. One table had to walk to the host stand out of frustration. That same table had kept borrowing our table’s condiments because their table had none and they also couldn’t get server.
We went in expecting a quick dinner and instead got servers who couldn’t provide simple basics like plates, napkins, or water, couldn’t bus tables, and couldn’t close checks efficiently — all while serving bland to terrible food at high prices. We paid $70. For the first time ever, we didn’t leave a tip. If basic service requires asking over half a dozen times, that’s unacceptable. Also having served in college, while busy, the number of servers seemed sufficient…they were just bad at their jobs.
$35 per person for bad food and worse service does not work for us. We won’t be back
The food, for the most part, was good. Xiao long boas didn’t really have any soup in them. The hot and sour soup had a TON of white pepper in it. I was with my MIL and she said it’s hard to find the shredded pork and pickled noodle soup that they have. And she really liked it! I wished the fried rice had more of a wok-flavor to it, otherwise it was okay. The flower-edged shu Mai’s were really tasty; juicy and seasoned well!
The pan fried pork buns had a thicker breading than I would like, but the filling tasted good. The pork spring rolls were packed with a lot of filling and had good flavor to them and crisped to perfection!
We would definitely come back to try more of their dishes…I just hope the service gets better and faster!
We found the food to be very authentic Chinese cuisine representing restaurant. Almost all of Chinese regions are represented in the menu.
All of us really enjoyed the food and ate a lot. The service was good.
We ordered:
Xiao Long Bao
Crystal Shrimp Dumplings
Pan Fried Pork Bun
Pork and Chinese Cabbage Pan-Fried Buns
Chicken Dumplings
Changsha Braised Beef Rice
Noodles(must Try)
Changsha Braised Beef Noodles
Dan Dan Noodles
Tantanmen
Noodles With Chili Oil
Spicy spicy noodles
Braised Pork Belly With Preserved Vegetables
Braised pork with pickled vegetables
Cumin Lamb
Eggplants With Garlic Sauce
Fish-flavored eggplant
Garlic Bok Choy
Garlic green vegetables
Hot & Sour Soup
Sesame Balls
Sesame dumplings
The xiaolongbao soup dumplings barely had any soup in them. The steamed pork & cabbage dumpling skin/ wrappers were a bit dry. I did quite enjoy the scallion pancakes though. They also had complimentary white pickled radish which was nice, but it was unusually sour/spicy – almost like a ginger or wasabi spice. Not the traditional white picked radish that I’m used to.
Food safety rating for this location is also just “Okay” and I’d agree. The soy sauce bottle sitting on the table clearly said to refrigerate after opening but it was there when we arrived. Meat in the dumplings didn’t seem the highest quality either, but I didn’t have issues after.
Service was good and quick, and the online QR code ordering system is convenient.
Probably wouldn’t come here again though. It’s just not up to my standards to justify eating out (even if it’s “cheap” for Seattle) unless I was dying for dumplings and absolutely needed to eat them in the Greenlake area. Perhaps their other dishes are better.
Between the two of us, we ordered:
• Shrimp dumplings
• Pan-fried beef dumplings (worth the extra $1)
• Pork and chive dumplings
• Spicy wontons
• Beef noodles
• Green beans
Every dish was flavorful and the portions were generous enough that we both had leftovers for another full meal the next day. The dumplings were especially well-made, and the crispy skirt on the pan-fried ones was a standout. The green beans had that perfect wok-charred texture and just enough heat.
The vibe is casual, and it got busier as the evening went on. While the menu is similar to Dough Zone, the quality and flavor are better. It’s also a solid (and slightly more affordable) alternative to Din Tai Fung.
Only docking half a star because we were charged for takeout containers – it was under $2, but still a bit of a surprise at the end of the meal.
The total came to approximately $100 for two people including tip, which felt fair for the amount and quality of food.
Would definitely come back!