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Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Southern-inspired fast-food chain known for fried chicken & biscuit, plus signature sides.
Address and Contact Information
Address: 246 Indian Lake Blvd, Hendersonville, TN 37075
Phone: (615) 822-1448
Website: https://locations.bojangles.com/tn/hendersonville/246-indian-lake-blvd.html
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Reviews
Shannon Jones
We actually used the drive thru to pick up an order. We do not eat fast food often but we really wanted a sausage biscuit. The BISCUITS were so delicious! They hot, buttery, flaky and super delicious. They drive thru area was clean. The employees were friendly. And the service was quick. Thank you!
… moreJenn J
On today around 7:40 AM I visited the Indian Lake location located in Hendersonville, TN.. I ordered in the drive thru and asked for a Cajun chicken biscuit combo and a smothered steak biscuit. While driving away from the location I bit into my steak biscuit and a long piece of gray hair was hanging out of the gravy and the chicken that I had bitten from. I immediately turned my car around and went back to the drive through and asked to speak with a manager. The General Manager that did not have a name tag on and refused to provide me his name came out with an aggressive body language and a loud offensive tone towards me.
I politely explained to him that it was hair in my biscuit and I showed him the hair and he loudly said to me in front of my 10 year old son that I “Always” have a problem with their food. I then told him that wasn’t true and I wanted to show him the hair in my biscuit. The general manager clearly saw the long string of hair imbedded into the biscuit and said that he only saw a biscuit as if he was mocking me or something. This General manager tried to argue with me in a loud and aggressive tone instead of rectifying the issue. I asked for a refund; yet, the manager stormed off from my vehicle stating that he will get me another biscuit and waved his hand at me. While waiting outside of the restaurant I then called Bojangles customer service and a representative told me that the Indian Lake location was franchised and they could not generate a report or contact the owner due to it being privately owned. I sat outside of the restaurant for another 7 minutes waiting for my refund.
The General Manager sent a store lead outside to my vehicle with a replaced biscuit and I refused to take it and I showed her the biscuit that also had hair in it and she said that it was “unacceptable”. I then drove back around to the drive through to get a resolve and I asked to speak with the General Manager again; but, this time I asked for my refund and the information to the franchise owner. The General manager refused to give me any information of the franchise owner. The General Manager continued to scream at me while in the drive through because I asked for my refund. My entire purchase was around $14.78 and he only gave me $7.00 in cash and laughed in my face and told me to have a “good day”. This type of behavior is unacceptable and should not be tolerated. I have encountered rude customer service from this same manager previously and he continues to be nasty, rude and unprofessional to the utmost. The reviews listed on the website for this location should tell you that we as customers are not satisfied with the quality of food and especially the poor customer service that is rendered at this location by the General Manager and staff.
No customer should patronize a restaurant and get treated poorly on every visit. Hair in the biscuit is unacceptable; but, refusing to take accountability and scream at customers is more unacceptable. This General Manager should be fired immediately and encouraged to seek some form of counseling or therapy because something is definitely mentally off with this guy. He should not be working at anyone establishment with that aggressive and intimidating attitude.
… moreI politely explained to him that it was hair in my biscuit and I showed him the hair and he loudly said to me in front of my 10 year old son that I “Always” have a problem with their food. I then told him that wasn’t true and I wanted to show him the hair in my biscuit. The general manager clearly saw the long string of hair imbedded into the biscuit and said that he only saw a biscuit as if he was mocking me or something. This General manager tried to argue with me in a loud and aggressive tone instead of rectifying the issue. I asked for a refund; yet, the manager stormed off from my vehicle stating that he will get me another biscuit and waved his hand at me. While waiting outside of the restaurant I then called Bojangles customer service and a representative told me that the Indian Lake location was franchised and they could not generate a report or contact the owner due to it being privately owned. I sat outside of the restaurant for another 7 minutes waiting for my refund.
The General Manager sent a store lead outside to my vehicle with a replaced biscuit and I refused to take it and I showed her the biscuit that also had hair in it and she said that it was “unacceptable”. I then drove back around to the drive through to get a resolve and I asked to speak with the General Manager again; but, this time I asked for my refund and the information to the franchise owner. The General manager refused to give me any information of the franchise owner. The General Manager continued to scream at me while in the drive through because I asked for my refund. My entire purchase was around $14.78 and he only gave me $7.00 in cash and laughed in my face and told me to have a “good day”. This type of behavior is unacceptable and should not be tolerated. I have encountered rude customer service from this same manager previously and he continues to be nasty, rude and unprofessional to the utmost. The reviews listed on the website for this location should tell you that we as customers are not satisfied with the quality of food and especially the poor customer service that is rendered at this location by the General Manager and staff.
No customer should patronize a restaurant and get treated poorly on every visit. Hair in the biscuit is unacceptable; but, refusing to take accountability and scream at customers is more unacceptable. This General Manager should be fired immediately and encouraged to seek some form of counseling or therapy because something is definitely mentally off with this guy. He should not be working at anyone establishment with that aggressive and intimidating attitude.
Draven Landers
Pulled up right before close while there was just a single young man working, he was kind patient and took good care of me despite me showing up when it was just him and others also showing up. My dude definitely ain’t getting paid what he’s worth.
Only reason this isn’t 5 stars is management needs to change the time on google as it doesn’t match the door and maybe built a environment of support so they can hope to keep workers like this.
… moreOnly reason this isn’t 5 stars is management needs to change the time on google as it doesn’t match the door and maybe built a environment of support so they can hope to keep workers like this.
Jeremy Starks
Jason and the team are phenomenal! I come In every Saturday or Sunday and get an order of Bo Berry biscuits with extra icing, and they know my order right as I walk in the door. Jason is always customer first and makes it a point to talk to every customer. This is true customer service and it really resonates with his team. Great work!
… moreMissie Cook
Very bad experience with manager Alexis and the girl who worked the window. I ordered 3 meals. A number 1 and 2 kids meals. I waited 15+ minutes got food and drove home. Only to find the side for my #1 and a whole kids meal missing. Went back to restaurant and asked Alexis for missing food and to remake my old food since I drove home. Alexis repackaged the cold food and DID NOT REMAKE ANYTHING. I was also given the missing food which was also cold. None of the fries has seasoning on them. And no recipe was issued with food delivery. I had to request a receipt from Alexis upon returning to this establishment. This is the second time receiving bad food while Alexis was managing. No apology from Alexis.
… moreMr.TryYourFood
I enjoyed the food. It was crispy. Very tasty. And the blueberry biscuits are delicious the hashbrowns and fries crispy salted too perfection I enjoyed the employees great experience. I will definitely be going back.
… moreAngela Perry
The biscuits are amazing. I just had a small snack. And they also have Cheerwine. Its rare and I love it.
… morelorenta hogue
We arrived a little after 8pm to purchase an 8 piece family meal and a steak egg cheese biscuit. The rep stated they didn’t have enough chicken to properly fill the chicken order. We accepted to wait 15 minutes for chicken to be dropped for an 8 piece chicken meal. For our wait we received cold fries and chicken that tasted slightly burnt and like the oil used to fry it was old. The only good part of the order was the steak biscuit. We were quite disappointed and would have rather the staff to not have taken our order that totaled 40+ dollars for such a poor meal. We couldn’t eat the chicken and threw it and most of the fries away. Oh and 2.99 for approximately 2ozs of a side order of Cole slaw. VERY DISAPPOINTING!!
… moreTony Lemar
The Cajun Chicken Filet Biscuit was perfectly seasoned—crispy on the outside, juicy and tender on the inside, with just the right amount of spice. The biscuit itself was buttery, warm, and flakily soft, a true standout that elevated the entire meal. Paired with the famous Bo-Tato Rounds and a refreshing sweet tea, every element came together to create a satisfying and delicious Southern comfort experience.
The staff was courteous, efficient, and welcoming, creating a positive atmosphere that matched the quality of the food. Service was prompt, and my order was accurate and fresh, which speaks volumes about the team’s attention to detail and commitment to customer satisfaction.
Bojangles continues to set the standard for fast-casual Southern cuisine. I look forward to returning soon and highly recommend it to anyone looking for a flavorful, hearty meal served with genuine hospitality.
… moreThe staff was courteous, efficient, and welcoming, creating a positive atmosphere that matched the quality of the food. Service was prompt, and my order was accurate and fresh, which speaks volumes about the team’s attention to detail and commitment to customer satisfaction.
Bojangles continues to set the standard for fast-casual Southern cuisine. I look forward to returning soon and highly recommend it to anyone looking for a flavorful, hearty meal served with genuine hospitality.
Tony Klepinger
We are from Indiana playing in a softball tournament and had a rain delay so we decided to stop at Bojangles in Hendersonville for a quick bite. One of the best fast food experiences I’ve had in a long time. Bathrooms were clean, the manager was very engaging, Marsha, one of the workers was super friendly and helpful, and the food was really good. Thank you for the Tennessee hospitality!
… more