

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Norridge. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 4400 N Harlem Ave, Norridge, IL 60706
Phone: (708) 505-2572
Website: https://www.starbucks.ca/store-locator/store/1039021
Order and Reservations
Order: Order online
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Last Updates
Reviews
was unpleasant due to a rude response. I asked a simple question about my order, but the reply was dismissive and unfriendly, which negatively affected my visit.
I understand that the job can be stressful, however respectful communication with customers is very important. I hope this situation can be addressed and that staff will be reminded of customer service standards.
VERY UNCOMFORTABLE MOMENT !!!
MY disappointment with the service my group and I received at your location during our recent visit. As usual, we placed our order for Venti Refreshers, but we were given Grande sizes instead. When we brought this to the staff’s attention, the employee insisted that we had ordered the smaller size. We offered to pay the price difference to correct the mistake, but she refused, stating that they couldn’t change the order without involving the office.
Additionally, we were not provided with a receipt at the time of purchase. When we mentioned this, she stated that receipts are not given automatically. However, I later purchased a cup and was given a receipt without asking, which contradicted her earlier statement. When I requested to speak with a manager, I was told that the same employee handling our issue was the manager.
I found this interaction to be highly unprofessional and disrespectful. We were made to wait unnecessarily for something that could have been easily resolved. Upon receiving both receipts, we realized that the price difference was only 50 cents—an issue that could have been resolved promptly if handled properly.
Furthermore, we felt discriminated against during this interaction. As Hispanic customers, we found it concerning that the manager called over an African American employee to address our concerns instead of handling them directly. This made us feel as though we were being treated unfairly due to our background.
I strongly urge you to provide better training for your staff to ensure a more professional and respectful customer service experience. Situations like this should be handled with care and fairness, regardless of a customer’s background. I