penny halabi
The service at breakfast is horrible. They put priority on drive thru and ignore people who come in to order. Waited in line 10 minutes before anyone came to cash register and then another 10 minutes for food. This has happened the last two times we have stopped here. Biscuits are good but certainly not worth the aggrevation of being ignored. Currently 7 people in line being totally ignored.
… moreJordan Whitman
Dont usually complain but I ordered a 3 piece chicken tender basket and got 2 dark looking strips and 3 chicken bites. Service was great, fries are hot, but the 2 chicken tenders look old
… moreSandi Mace-Lee
Staff was friendly and courteous. Very Patient and informative. (Even suggested how to get more for less money) to those with larger families. EXCELLENT CUSTOMER SERVICE SKILLS. ☺️
… moreMark Singleton
So I went to the Bojangles drive-thru today, right? I asked for their little $5.99 special, and apparently they’ve decided to replace actual humans with AI that can’t do basic math or, like, understand normal human words. I politely—like, actually politely—asked if I could substitute a thigh for a leg, which has NEVER been an issue in the entire history of fried chicken.
But the AI freaked out and overcharged me because I had the audacity to want edible food. Then I get to the window and the lady looks at me like I personally ruined her life. She literally lectured me, like I was some kind of fried-chicken criminal. “No substitutions allowed.” Okay, Gretchen. We’ve been doing substitutions forever. Calm down.
They “did it for me this time,” but the tone? The disgust? The whole performance? Completely killed my appetite. When I got home, my chicken pieces were so tiny they looked like they were harvested from an underfed sparrow. Seriously—snack-size if the snack was for a toddler with no teeth. And the fries? Staler than an episode of Kojak. I swear they were sitting under the heat lamp since breakfast.
So congratulations, Bojangles. You’ve officially lost me. I’ll be going to Popeyes from now on—where the chicken is actually chicken and the staff doesn’t treat you like you asked them to hand over the Holy Grail.
Bojangles can’t sit with me anymore.
… moreVajthai Jwah
Went to this location today and ordered 20 pieces of chicken and got some chicken tenders with the order. I didn’t order any chicken tenders. The fries that I ordered were old and double cooked meaning it was sitting in the warmer and refried to make it look hot. Also the fries were over season! The fries looked like the oil hadn’t been changed in months. They need new management for real!!!
… moreJulie Schoolcraft
They use Ai to take orders and of course Every time the orders are wrong!! Regardless if they are busy or not the workers take forever to do anything. I stood at front register 10 minutes before the lady even acknowledged me. I’ve honestly quit going there and I hear others are saying the same thing
… moreGina Mia
Everytime I come to Georgia to visit my daughter and her family we ALWAYS make a stop for Bojangles!!! The breakfast is so delicious and I HAVE TO HAVE the Bo-Berry Busquit!! We defiantly don’t have a place like this in Arizona and sure could use some of this southern food there in the desert!!
… moreDustin
By far the worse experience! How can you serve food that is draining as much grease as it drains when first pulling out of grease. The borounds we just got were leaking enough grease to fill a cup. If we could rate less than one star it would be in the negatives.
… moreRC Hammond
Shay was so very helpful! We had fresh fried chicken the best we’ve had in a long time! Thank you Shay for your helpfulness and kind smile.
… morePatrick Johnson
Order 35 dollars worth of food on uber eats. It gets here im missing alot of my food and the food i did get is the worst. Chicken was hard as a rock biscuits were basically raw no straw with my one drink. I ordered 2 ill take my business somewhere else. And on top of that the chicken in general is getting worst and worst. Ingles has better chicken
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