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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shelby, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ at 191 Ohio 39 in Shelby | Coffee & Donuts Near You
Find your nearest Dunkin’ at 191 Ohio 39 in Shelby and enjoy Dunkin’s signature drinks, coffee, espresso, breakfast sandwiches and more!
Shelby, OH – Dunkin’ locations
Shelby, OH. 191 Ohio 39. Open NowCloses at 10:00 PM. 191 Ohio 39. Shelby, OH 44875. Quick Links. Press RoomMobile AppCorporateSustainabilityAbout …
Dunkin – 39 Shelby Ave, Shelby, OH, 44875 – MapQuest
Get more information for Dunkin’ in Shelby, OH. See reviews, map, get the address, and find directions.
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Reviews
Diana Rhea
Today I ordered on the mobile app and went to pick up my 4 large drinks and a dozen donuts at the Shelby Dunkins. When I arrived at the pick up window my order wasn’t there. I ordered on the app for the Dunkins in Bellville! I tried to call Bellville Dunkins 3 times but there was no answer. I went back to the Shelby window and explained what I had done…and asked them how I could correct the issue. They said my order was already processed in Bellville but don’t worry we will take care of your order here. They did not ask me to pay again and said no worries. This is GREAT customer service and I’d give them 10 stars if I could! We always have a great experience at the Shelby Dunkins with delicious drinks and food! I still felt bad so I bought them a pizza and took it to them….They were appreciative and said I didn’t have to do that but what they did for me was a big deal in my eyes…and a pizza was so minor but I wanted to do something for them. Thank You Shelby Dunkins for Great Customer Service.
… moreDoug T
This dunkin was a bit on the way for my travels and I was just hoping for some donuts and coffee. The food was fine but the atmosphere was absolutely horrible. I get that there is a dinner rush, but Allision needs to like stop yelling at her other coworkers and customers. She alone was so rude to customers and her coworkers that she alone should and could manage and enforce an waffle house. I get if you dislike your job, but really consider a new job or a different location. Its a high traffic area and the staff and the customers there so not need to endure any more hostilities.
Your donuts and coffee were really good though.
… moreYour donuts and coffee were really good though.
Kevin Horst
It’s great to finally have a Dunkin’ in Shelby! Great location and the store layout and atmosphere is great. I did think the service was a bit on the slow side, but I’m guessing the staff is still getting everything figured out.
… moreLucian Thull
I am seriously done defending this place ✌️every single time I go there they either 1) forgot an entire part of my order like today where I ordered 2 drinks and never got the 2nd one but they had closed so I just had to leave after wasting $6, or 2) put absolutely zero syrup in my coffee and give me just straight black coffee with cream when I ordered a latte. I love the drinks when they are actually made correctly but in the 10 times ive been there, ive had problems probably 7 times. I like the people, but if tristen dawson isnt working there’s just no point in going in at all. genuinely get better because its so disappointing and disheartening.
… moreMoon Child
0/5 STARS (IF I COULD GIVE ZERO, I WOULD)
I don’t know who put Allison in charge of this Dunkin’, but it was a catastrophic mistake. I have never encountered a General Manager with such a blatant, visceral disdain for human life.
From the moment I walked in, the “vibe” was toxic. I watched her spend five minutes hovering over a teenage employee, who was clearly trying their best, just to bark insults at them in front of a full lobby of people. It wasn’t “coaching”; it was a display of straight up abuse of power. When I finally got to the counter, she didn’t even look at me. She just stood there tapping her nails on the register, sighing like my existence was a personal inconvenience to her day.
… moreI don’t know who put Allison in charge of this Dunkin’, but it was a catastrophic mistake. I have never encountered a General Manager with such a blatant, visceral disdain for human life.
From the moment I walked in, the “vibe” was toxic. I watched her spend five minutes hovering over a teenage employee, who was clearly trying their best, just to bark insults at them in front of a full lobby of people. It wasn’t “coaching”; it was a display of straight up abuse of power. When I finally got to the counter, she didn’t even look at me. She just stood there tapping her nails on the register, sighing like my existence was a personal inconvenience to her day.
Kimberly Decius
I ordered 2 donuts with my mobile order. The other day they came in a small box, today they came like this. I called the store and she explained to me that if they run out of boxes, or are extremely busy, like they were when I picked up, they don’t have time to get the boxes down from the shelf. I guess we shouldn’t expect the same delivery every time!
… moreKathryn Wood
2 stars for the rudeness of “Allison” just to take my order. Customer service is never easy and you don’t have to like everyone however if you must be soo rude maybe you should find another job. I come here frequently as I do Mickeys…never have been treated rudely. After standing for more than 15 minutes I simply asked if I use the kiosk or..? You would have thought I asked her to paint a room with a toothbrush. Ridiculous.
… moreDonna Burd
The food is awesome and the employees are too! They’re always nice and helpful. I love outta town and come here because of the comfortable feeling there.
… moreRon Garrett
Busy Sunday morning – went through the drive thru and they were quick to take my order and get me thru the line. Coffee was perfectly made! Kelcy who greeted me at the window was very friendly, smiling and very helpful! Thanks for a great experience
… moreBrandy Newsome
We go to this location daily sometimes multiple times a day and I’ve only ever had 2 poorly made drinks. Love it and they usually know our order
… more