
Saigon Hot Pot & Korean BBQ is a modern all-you-can-eat dining. Guests can enjoy a wide variety of fresh ingredients, premium meats, seafood, and vegetables prepared right at the table—making every meal interactive and memorable. To make the experience even better, we proudly offer a self service sauce station and complimentary appetizers during dinner hours on weekdays and all day on Saturdays and Sundays!
Address and Contact Information
Address: 6900 Post Rd, North Kingstown, RI 02852
Phone: (401) 471-7033
Website: http://www.saigonhotpotnk.com/
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SAI GON HOT POT
Has anyone tried Saigon hot pot in North Kingstown? – Facebook
Saigon Hot Pot, 6900 Post Rd, North Kingstown, RI 02852, US
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Reviews
A special shoutout to Kristy, who was an amazing waitress and bartender. She was friendly, attentive, and made the whole experience even better. Her service really stood out.
Highly recommend this place if you’re looking for great food, great service, and a great time.
P.S. Kristy, Mikey is the one who shut the fan off lol
Overall felt uncomfortable and wont come back. The hot pot in Providence has a much better atmosphere and more variety.
The staff were all so attentive and kind — thank you!
First off the name Saigon has me thinking Vietnamese but the menu is mostly a Korean theme. I don’t get using a Vietnamese City in the name of a Korean style restaurant.
I did not like the way the appetizer and sauces are presented. They are sitting out, nothing is hot or cold. The appetizer station is not hygienic at all and I can’t see how anything even remotely close to proper temperatures either hot or cold are being maintained for items containing meat & seafood. The sauces are in open containers on a flat counter with no protection from anything that falls from the counter or anyone leaning, breathing/sneezing over the sauce containers, totally gross IMO. Also it’s a KOREAN BBQ style restaurant but there is no kimchi or other pickled Korean style vegetables in the appetizer area. This was bizarre.
Waiter was pleasant but busy, didn’t do a very good job of giving us the opportunity to order beer/ wine etc. Eventually he did mention drinks but by then we had already started eating.
The ordering system is confusing and not at all explained on the menu. I can see the motivation behind having to order limited items as an attempt to prevent wasted food but it’s an awkward way to order and the menu doesn’t have any information/notes/instructions regarding the ordering requirements.
Now the good. The tables are high tech with induction heating for the hot pots and an induction table top grill. The hot pots work amazingly well and the grill, while a little slow eventually gets the job done with even, smokeless heat.
Everything that was brought to us, meat, seafood & vegetables were of good quality and appeared to be fresh. Once we got the ordering and the induction cooking devices dialed in the food was good.
I think it’s a coin flip if this place will survive. The food is actually good, the prices are fair but it’s disorganized and clunkily run. Yes, some of this can be attributed to just opening but I think there are actual systems in how the place is being run that need to change for it to be successful. We were there on Labor Day at dinner time and the place was less then 25% occupied and service was still slow. On a busy night, I am inclined to believe the place would be totally slammed and not able to function.
Would I go back?
Most likely but that appetizer/ sauce station needs to be changed ASAP. I also think the ordering system is a problem and the 5% charge for using a credit card is just going to impact tips for the staff. I had cash and tipped at 22% but if I hadn’t had cash and when the waiter handed me the check and said that there was a 5% up charge for paying with a CC, I would have tipped 17%.
There should be visible sign in the restaurant that says ” 5% DISCOUNT if paying with cash” but to automatically tack on a 5% service fee on the check that assumes credit card payment is IMO not acceptable and it irritated me.
I hope they are successful because the food overall was ok and the prices are a decent value but the place needs to make some adjustments and if it doesn’t, I will be surprised if a year from now it’s still there.