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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Thursday | 6 AM–11 PM |
| Friday | 6 AM–11 PM |
| Saturday | 6 AM–11 PM |
| Sunday | 6 AM–11 PM |
| Monday | 6 AM–11 PM |
| Tuesday | 6 AM–11 PM |
| Wednesday | 6 AM–11 PM |
Order and Reservations
Order: Order online
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Reviews
Rowan
Don’t get me wrong, I love their food. But this location’s customer service SUCKS. The last time I went here I had to drive all the way back because there was a burger missing from my order. And just today, in the drive-through the lady thrusted my bag of food at me and didn’t give me my drink. I had to ask for my drink. Not to mention they also gave me BBQ sauce instead of ranch. Huge letdown.
Also be careful in the parking lot, the potholes in the ground are the size of craters, I swear. I had to narrowly dodge them everywhere.
… moreAlso be careful in the parking lot, the potholes in the ground are the size of craters, I swear. I had to narrowly dodge them everywhere.
Xak Black
I’m not sure what happened in the last 10 years that fast food joints have stopped knowing how to run a drive through operation, but this McDonald’s has NINE slots dedicated to having cars leave the drive through to park while we wait for them to make our food. This chain use to pride itself on having your order at the window in under a minute, and I’ve now been waiting nearly 10 while multiple runners come to bring the wrong order to my car.
Things could be better.
… moreThings could be better.
Joey Sky (Joey Senpai)
I ordered a senior coffee for my mom and j was over charged for the coffee cause the gal at the counter thought I said small coffee. The one manager Arwa didn’t seem to correct the issue and refund me the correct change and her attitude was very rude. So I won’t be coming back here or recommending this location to anyone
… moreJohn Graham
Super disappointed…
I got this partially eaten breakfast sandwich last month from a curbside order. I obviously drove it back to the store and asked the manager how an employee could wrap that up for a customer. She just stared at me then gave me a refund. I went online to make McDonald’s aware. I received call from the store operator. She asked for the photo which I provided (the one posted here). I heard nothing back until I reached out a month later. Here’s the exchange which clearly shows she doesn’t care in any way whatsoever.
Her: We investigated, contacted the factory. That was are steps. Thank you for your follow up. Was there something you were expecting??
Me: I was expecting at least a follow up on what was done. And an explanation of how an employee at your McDonald’s thought it was okay to wrap up and give to a customer what appeared to be a partially eaten sandwich.
Her: So sorry , that I did not get back to you, I misunderstood. But we did deal with the condition of the sandwich ect,
… moreI got this partially eaten breakfast sandwich last month from a curbside order. I obviously drove it back to the store and asked the manager how an employee could wrap that up for a customer. She just stared at me then gave me a refund. I went online to make McDonald’s aware. I received call from the store operator. She asked for the photo which I provided (the one posted here). I heard nothing back until I reached out a month later. Here’s the exchange which clearly shows she doesn’t care in any way whatsoever.
Her: We investigated, contacted the factory. That was are steps. Thank you for your follow up. Was there something you were expecting??
Me: I was expecting at least a follow up on what was done. And an explanation of how an employee at your McDonald’s thought it was okay to wrap up and give to a customer what appeared to be a partially eaten sandwich.
Her: So sorry , that I did not get back to you, I misunderstood. But we did deal with the condition of the sandwich ect,
Flo Jo
Restaurant and food was alright. The lady at window 1 was nice. The girl who brought us someone else’s food doesn’t know how to do her job. I only say that because she did one thing after another to make it worse 🙂
Ordered via app. Went through the drive-thru. They had us park in the subside pick up spots. The wait was reasonable but the parking lot wasn’t full either. The rush might have mainly been in the drive-thru.
Our order was inaccurate for 1 person. I once ordered a plain cheeseburger somewhere else, but the worker only gave us meat and a bun, no cheese 🙂 This time around, I figured I would enter “no mustard, no ketchup, no onions, no pickles” ADD cheese. They put everything (mustard, ketchup, onions, pickles, and cheese) on it 🙂
There was 2 inches of ice in my frappe. Actual ice chunks big enough to see through. So essentially it was a milkshake with ice instead of blended 🙂
The girl walked up to the car and asked if we got a 10-piece. Yes, we did. She walked away without confirming the rest of the order 🙂 The driver didn’t have time to react 🙂
The bag was full of food we DIDN’T order 🙂
I rolled down the window on the passenger side to let her know and she interrupted me 🙂
I emphasized “10-piece AND” so that she understood what was missing.
She turned away to actually ask the other person if their order was correct 🙂
She didn’t apologize 🙂
She just handed us a bag of food- this time correct, and the reminder of our order.
She is a smug, disrespectful, incompetent person. Incompetent literally referring to lack of competence in her work tasks.
… moreOrdered via app. Went through the drive-thru. They had us park in the subside pick up spots. The wait was reasonable but the parking lot wasn’t full either. The rush might have mainly been in the drive-thru.
Our order was inaccurate for 1 person. I once ordered a plain cheeseburger somewhere else, but the worker only gave us meat and a bun, no cheese 🙂 This time around, I figured I would enter “no mustard, no ketchup, no onions, no pickles” ADD cheese. They put everything (mustard, ketchup, onions, pickles, and cheese) on it 🙂
There was 2 inches of ice in my frappe. Actual ice chunks big enough to see through. So essentially it was a milkshake with ice instead of blended 🙂
The girl walked up to the car and asked if we got a 10-piece. Yes, we did. She walked away without confirming the rest of the order 🙂 The driver didn’t have time to react 🙂
The bag was full of food we DIDN’T order 🙂
I rolled down the window on the passenger side to let her know and she interrupted me 🙂
I emphasized “10-piece AND” so that she understood what was missing.
She turned away to actually ask the other person if their order was correct 🙂
She didn’t apologize 🙂
She just handed us a bag of food- this time correct, and the reminder of our order.
She is a smug, disrespectful, incompetent person. Incompetent literally referring to lack of competence in her work tasks.
Caleb Ristow
Went here at 830pm to order food I ordered a Big Mac no bun for my gluten free dad and they gave me this i don’t even know what this is the receipt was touching the patty and there was food hanging out of it this is not the first problem I’ve had them never going here again this place is definitely the worst McDonalds in Lincoln
… morenonbinary frog
Arwa was so sweet! There were these guys being super disruptive and disrespectful so they were kicked out, and she gave us some free ice cream for not being rude. Very nice workers
… moreJohn Hartsock
I always eat at McDonald’s I like the food and I think the coffee is the best. But no longer, l opened the app just to look at the menu, and now the app won’t let you, you now have to decide delivery or pick up. All I wanted to do was see the menu.
… moreChristopher Cash
On two different occasions this McDonald’s has folded the wrapper inside of the breakfast burritos that I’ve ordered. It’s unsanitary and makes zero sense why someone would do this.
… moreSheree A
I was delivered a quarter pounder with cheese burger that was raw inside, and i didnt realize it until i had ate half of it, i just thought it didnt taste as good as it has before, it tasted salty, little did i know it was raw…this is a complete nightmare when eating fast food ! I Called the store to let them know, because im assuming im not the only one who received a raw burger, to make them aware, and they said they will have to check their grill crew. Definitely will be a long time until i can eat McDonalds again.
… more