Dairy Queen Grill & Chill

  3.3 – 739 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 68164

Hours

Thursday10:30 AM–10:30 PM
Friday10:30 AM–10:30 PM
Saturday10:30 AM–10:30 PM
Sunday10:30 AM–10:30 PM
Monday10:30 AM–10:30 PM
Tuesday10:30 AM–10:30 PM
Wednesday10:30 AM–10:30 PM

Address and Contact Information

Address: 13150 W Maple Rd, Omaha, NE 68164

Phone: (402) 431-9792

Website: https://www.fourteenfoods.net/?y_source=1_ODk5NTM3Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Menu Photos

Order and Reservations

Order: Order online

dairyqueen.com

Photo Gallery

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Reviews

Ann Fryda
Only waited a few minutes for someone to take our order (which was good to give us time to look at the menu). Charlie was very pleasant and attentive and was efficient and getting our order. Nini (sp?) the manager was also very attentive and engaged ensuring all customers were being taken care of in a timely manner. The food was hot and delicious (we ordered the chicken tenders basket). Charlie even asked if we wanted our ice cream later, which we did! Fabulous service which I don’t usually experience at this DQ so I was pleasantly surprised and appreciate those working there today.
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Joel Brant
I ordered online and when I showed up they hadn’t even started my order. The kids in the front we’re having arguments over politics not really paying attention to the customers. When we got home my wife’s chicken sandwich was a regular cheeseburger and my son’s sandwich was made wrong. Maybe if they’re paying a little more attention to their jobs it would have gone better. I don’t think I’ll be back to this location.
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Karen Eckstrom
I ordered a birthday cake and called to check my order. The manager was very polite and made sure my order was ready and perfect. I picked it up and it was the best cake we have ordered. The cashier who waited on me was very nice. It was a great experience. They even had vegan options for the Dilly bars.
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Seth Koch
Service was great, even got a free item because of a menu change. Solid W. But then I was served my ice cream and parked for my burger… ice cream melted in the car because of the 15min wait after i had sat at the window for a few min… and then the burger was barley warm and old fries.. what was I waiting on?…
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Anne Geer
Ordered on the app. It gives you a pickbup time. When I asked the staff if I needed to check in, she snapped at me. She told me it would be at least 20 minutes. Sure enough, it was 20 minutes past the pick up time when I got my order. Seems like they don’t know how to manage the logistics.
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Samantha Willis
I ordered at 6:56. I got my blizzard at 7:33. I watched a man order 20 minutes after I did. He got his blizzard in less than 3 minutes, BEFORE I got mine. When I went up to ask about my order, the lady was very rude. No wonder this place has a 3.3 rating. The blizzard were good.
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Erick Leon
My experience at Dairy Queen was terrible. I waited in line for 15 minutes without anyone attending to me or even telling me to wait a few more minutes. There was no communication or apology. I felt ignored and frustrated. I had to leave without getting my order. The service was awful. I don’t recommend this place.
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Jaime Foster
Cursing loudly in front of customers (including children) my father is 80 and felt uncomfortable. He even spoke to a young kid about it behind the counter and the kid working told my father he was “over reacting”. No adults in sight it seemed to only be young kids “working” more like dicking around behind the counter, cursing, messing around, being rude, and making customers feel uncomfortable. This is not the first time this has occurred at this location and without proper adult management it will continue to happen. Do better.
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Jordan Jenkins
They are busy I understand but 13 cars went through the drive though before I could get 2-6 piece chicken tenders combos . 20 minutes for chicken tenders. Not prioritizing properly. No compensation or anything. Very frustrating
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Timothy Fread
Even taking into consideration that this is a fast food restaurant, this place sucks. The ice cream is standard DQ quality, normally fine but always very low quantity of ingredients in the blizzards. Bottom half is always just plain vanilla ice cream. However the food is garbage. I’ve eaten here a dozen times or so. You can just tell that no one cares about what they are serving. Never making that mistake again.
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