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✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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CHURCH’S TEXAS CHICKEN® at N. Highway 491 in Gallup, NM serves BOLD TEXAS FLAVOR® every day. Enjoy made-from-scratch HONEY-BUTTER BISCUITS™, crispy fried chicken, tenders, and family meals made for sharing. Order ahead, get delivery, or visit your local Church’s®. Real flavor, real rewards—WELCOME TO THE GREAT STATE OF FLAVOR®.
Fast-food chain offering fried chicken, sandwiches, wings & Southern-influenced sides.
Address and Contact Information
Address: 1015 US-491, Gallup, NM 87301
Phone: (505) 722-0928
Website: https://locations.churchs.com/nm/gallup/1015-n.-highway-491
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Reviews
sheena begay
This place used to be pretty good. We came at 7pm and there seemed to be a lot of people working (6) but they took awhile getting orders out and telling customers it would be 20+ minutes wait, plus they were out of almost everything. Our order came up and the large fries were half empty. I asked for it to be filled properly, the lady who helped me wasn’t nice about it. We sat down and we were missing biscuits. I went back to the counter and the same lady todsed me a bag, no apologies and no “your welcome” we took out our biscuits and they were soggy, white and crushed. The first 3 were salvageable but I took the rest back. The picture attached is one of the better ones, the most cooked?(?) out of all of them. I asked for more napkins because I was only given 5 and the same lady gave me a huge stack! I knew she was tired of me but so was I. We just wanted to eat a delicious meal. At the end, the fries are definitely not fresh so they were cool to the touch and the apple pies I ordered were old and hard. Sweet tea was good though, but left disappointed.
… moreDarwin Dooley
If bad/rude customer service could be rated churches manager named Valarie would be #1 place.
Wait time for food in drive thru was over 45 mins. When finally reached the window, no apologies were given on the wait time. I mentioned it as well, this Valarie chick just rolled her eyes and gave the hair whip and shut the window/walked off. So rude. Chicken was cold to the touch as well.
01/11/2025
Why did I go back? I was told this was thoroughly cooked. ♂️ ♂️
… moreWait time for food in drive thru was over 45 mins. When finally reached the window, no apologies were given on the wait time. I mentioned it as well, this Valarie chick just rolled her eyes and gave the hair whip and shut the window/walked off. So rude. Chicken was cold to the touch as well.
01/11/2025
Why did I go back? I was told this was thoroughly cooked. ♂️ ♂️
Wonders of Nika
I need someone from corporate or the DM to get back to me about this location giving out coupons for mixing up my order in the past so they told me I could redeem a free 8pc mixed. The person Jade came at me and my finacé in a hostile matter and starting yelling at us through the window. Why was it okay with the other workers to redeem the coupon they are passing out? Made us feel uncomfortable and being hostile toward their customers. I do not appreciate the way I was being treated and on top of that they did not read the fine print on the coupon stating we can redeem it at any location. The employees here need better customer service especially the so called manger who has been there for 2 years. Never coming back to this location. They did not have their lights on either to see the menu or parking lot. Don’t go here.
… moreDaniel Judah
Excellent fried chicken with tremendous value. The chicken are all great, it is crispy, it is tasty, and it tasted wonderful. One of the best chicken!
Place is wonderful, the staff is very friendly and nice. Toilets are clean and the place is clean. The tables are well disinfected after being used. Place is also clean. Orders are fast and efficient.
… morePlace is wonderful, the staff is very friendly and nice. Toilets are clean and the place is clean. The tables are well disinfected after being used. Place is also clean. Orders are fast and efficient.
Josiah lee
I order ubereats got my 5 tenders meal. The chicken is slimy frozen rubber,and hard. Lost my appetite. I also order the jalapeno bombers which was gross not fresh and cold.
… moreGlenna Grebb
This has got to be the worst service ever! Took almost an hour for us to go thru drive thru and to get our food. Employees were also yelling and arguing with each other in front of customers. Bad and poor service!! All goes back down to management, poor management is what I see and poor customer skills.
… moreAlexa Patterson
Other times I’ve been here, it never looked like this. Who’s in charge of cleaning? Bad communication between employees? Bad management?
Or are the employees lazy? Trash around and on top of the trash can. Most of the tables were dirty.
… moreOr are the employees lazy? Trash around and on top of the trash can. Most of the tables were dirty.
Roberto Macay
The food at Church’s Chicken is already so delicious to begin with, but at this one the staff made me feel like I was in such a welcoming environment via their kindness and were great with communication letting me know updates on my order. Best Church’s I’ve been to this day!
… moreCheryl Edwards
Chicken cold had to wait for the biscuits which they told us about. Wings were small. Peppers were great.
… moreTyler Thomas
I would rate a -10/10 experience. Waited 35 minutes for my single order and workers for lazy or avoid filling in orders. Takes way too much time
… more