Order your favorite pizza, pasta, salad, wings and more with 24th St Pizzeria located at 901 NW 24th St in San Antonio, TX. 24th St Pizzeria is accepting orders online for delivery and takeout. To begin your order simply click on any menu category. Enjoy!
Address and Contact Information
Address: 901 NW 24th St, San Antonio, TX 78207
Phone: (210) 982-3041
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Order and Reservations
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Reviews
Furthermore, parking is non-existent, and the building is so old and disgusting that I wouldn’t want to eat there anyway. There’s a dumpster around the side which is only about 10 feet from the building, and it’s clearly filled with greasy foods because there are rank smells, flies, and wet sludgy dirt all around it. And there were some real shady guys sitting in a car filming something with their phones camera. I’m not sure what they were filming, but it looks like they were waiting for something. Not sure what, but it was weird.
there are also deals for buy one get one free. there was a deal if you buy two medium pizzas you get the next two free. i also ordered AND PAID for ranch and blue cheese with utensils. i ordered it at 12:40 and was supposed to get here at 2:30am. it didnt get here till 3:56am. i only received two of the pizzas and thats it. i looked it up the big pi pizza co location on google maps and it wasnt matching with the adress on uber. so i then tried to call the actual restaurant and they didnt even answer it went straight to voicemail. so i called again earlier today and it still went to voicemail. i left more than three voicemails about the order. i havent been able to get a refund either it was 50 BUCKS and i only got two pizzas out of my whole order which cost 26 bucks. this place has great pizza but yall need to take more responsibility and be more professional with what yall do and pay attention to the orders.
I ordered two Surprise Bags, each listed as $6.99 with a $21 value, from two different businesses on the app: Pizza and Grill and Spinnin Pizza. The app showed them as being next to each other, so I placed both orders expecting fair value and transparency.
When I arrived at the address, neither business name existed. Instead, the location appeared to be operating as 24th St Pizzeria, which immediately felt confusing and deceptive.
I arrived a few minutes early and politely explained to the employee that I knew I was early and just wanted to check whether my two Surprise Bags were ready. I was more than willing to wait until the pickup time. Instead of a polite response, the employee snapped at me and rudely told me to “come back at 9.” The tone was dismissive and unnecessary.
When I returned at the correct pickup time, the food was still not ready. I was again met with rudeness and told it was “still in the oven” and that it would be brought out. I waited another 10 minutes, and when the food was finally handed to me, there was no apology, no explanation, and no thank you. I felt completely disregarded as a customer.
When I opened the Surprise Bags, my frustration turned into disappointment and anger. Each bag contained only a very small personal pizza. There is absolutely no way this came close to the advertised $21 value per bag. In total, I paid around $14 and was supposed to receive food valued at $42, yet all I received were two small personal pizzas.
What made this feel especially dishonest was a banner posted directly outside the building advertising a large pepperoni pizza for $6.49. Seeing that sign after receiving my Surprise Bags made it painfully clear that the value advertised on the app was completely inaccurate and misleading.
Between the confusing business identity, extremely poor customer service, long wait time, and the blatant mismatch between advertised value and what was actually provided, this experience felt like a scam. I use Too Good To Go because I believe in the mission and have had good experiences elsewhere, but this location did not honor the spirit or standards of the platform.
I left feeling upset, frustrated, and disappointed. This was not a “surprise bag” experience — it was misleading and unfair.
That kind of tone and attitude is gross. I shouldn’t feel like I’m inconveniencing someone by placing an order, especially when I can spend $50 elsewhere and be treated with basic courtesy. No wonder you have an average of a 2.3 in review!
I’ll update once I try the food, but based on the customer service alone, it doesn’t give me much confidence in how the rest of the experience will be.
Don’t expect utensils, we order 2 pasta plates and only received 1 very thin flimsy spoon. How does one eat lasagna let alone spaghetti with a spoon? We’re at a hotel, our room does not have a kitchenette, and lady at front desk was busy. But it isn’t their job to give me utensils, it’s yours. I really wish the outcome would have been different, overall the food was a solid 5 of 10. Ill give you the benefit of the doubt that it was because it was a Friday night.
☆☆☆Never pick this☆☆☆
1. Incident Summary
A 50-minute delivery estimate was shown at checkout.
The food not ready for over 2.5 hours, with repeated driver cancellations.
3 hours later order not delivered.
Driver suddenly went missing (uber eats)
If I could leave a message for myself from four hours ago, it would be a clear warning not to place this order. I would also take the flyers already distributed throughout the nearby hotels and write a note on them stating that the actual wait time is at least three hours, in the hope that others might avoid the same situation.
To be fair, Uber Eats did fully refund the cost of my order. That is, perhaps, the only positive aspect of this experience. However, at this point, it is difficult to see how that helps. It is late, most places are closed, and my children and I are hungry. Uber Eats credit does not solve that problem, which makes the refund feel largely irrelevant.
I acknowledge that this outcome is ultimately my responsibility. Similar warnings were already present in other reviews. I chose to disregard them. I am leaving this review so that future customers can make an informed decision and understand what they may realistically be signing up for.