
Hours
| Saturday | 11:30 AM–2:30 PM, 5:30–9:30 PM |
| Sunday | 11:30 AM–2:30 PM, 5:30–9:30 PM |
| Monday | 11:30 AM–2:30 PM, 5:30–9:30 PM |
| Tuesday | 11:30 AM–2:30 PM, 5:30–9:30 PM |
| Wednesday | 11:30 AM–2:30 PM, 5:30–9:30 PM |
| Thursday | 11:30 AM–2:30 PM, 5:30–9:30 PM |
| Friday | 11:30 AM–2:30 PM, 5:30–9:30 PM |
Address and Contact Information
Address: 6628 River Rd #175, Richmond, BC V6X 1X5, Canada
Phone: +1 236-777-6511
Website: http://syuvancouver.com/
Menu Photos
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Related Web Results
SYU Japanese Cuisine & Sushi Bar
修· SYU JAPANESE CUISINE & SUSHI BAR (@syuvancouver)
修 Syu Japanese Cuisine and Sushi Bar | Richmond BC – Facebook
Reviews
All in all, decent experience but likely won’t return.
One standout dish was the slow-cooked braised beef, which was so tender it fell right off the bone. To finish the meal, the matcha crème brûlée was the perfect dessert—balanced, creamy, and not overly sweet.
Service was professional throughout the evening. One small note: cell service inside the restaurant is limited, so be sure to ask for the Wi-Fi password upon arrival.
Overall, this is a place we would happily return to and highly recommend for an elevated and memorable dining experience.
My fiancée and I made reservations for Syu, one of our favourite Japanese restaurants in Richmond, for Valentine’s Day. We opted for Syu because we needed to dine somewhere that did not have a set course menu so that we could have an early & relatively quick dinner on this important day before moving onto other set plans for the evening. No issues with set course menus at all – we just couldn’t fit it in with how our day was planned as they typically run for 1-3 hours, depending on the restaurant.
We arrived a little early and checked in with the restaurant when we were unexpectedly informed that they would only be serving a set course this day. A huge problem for us, given that we opted to make reservations here specifically because there were no requirements to order the set menu.
The manager defended this by claiming that he had contacted everyone by phone (he didn’t contact us at all) and that they posted an announcement on Instagram (not everyone follows every restaurant they dine at on social media). The manager didn’t sound very apologetic for something that was very clearly his mistake and we left with empty stomachs & a terrible taste in our mouthes from the awful experience. We had to settle for fast food as our Valentine’s Day dinner as nothing else had last minute availability + would allow us to finish dining in time to proceed with our other plans for the evening. What should have been a lovely Valentine’s Day was derailed thanks to the incompetence of Syu. Given how disastrously this was handled, it’s hard to imagine us returning to this restaurant.
Prospective diners beware and, I suppose, make sure to regularly monitor their social media accounts before dining here in case they make unexpected massive changes to their food offerings that are only announced there.
The food was incredibly fresh, and the timing of each course was perfectly paced so nothing felt rushed or delayed. Every bite was a delight, and the warm, attentive service made the evening even better.
Definitely a place we’ll be visiting again — a great spot for both sushi lovers and anyone who appreciates a well-crafted dining experience.
The waitress apologized, and we explained that we had other plans afterward, so we could not stay for the omakase. She then asked the manager to come out. He stated that he had called everyone and that we should have known from their Instagram that it was omakase only. Not everyone checks Instagram. At the very least, this information should have been posted on the website or included on the reservation page. The manager made it seem as though it was our fault for not checking Instagram. We ended up going nowhere, as there were no openings elsewhere.
The waitress was very kind and apologetic, and she acknowledged that this was meant to be a special day. However, the manager had a poor attitude. I was extremely disappointed because I have had good experiences here before, and this completely ruined my day.
Edit: Wow wasn’t expecting so many ppl to have the same experience. You guys rly need to communicate with customers better.