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Simple & elegant Italian place dishes big portions of pasta, seafood, steaks & homemade desserts.
Address and Contact Information
Address: 9415 Main St, Clarence, NY 14031
Phone: (716) 759-8888
Website: https://www.orazios.com/
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Main Menu – Orazio’s by Zarcone Restaurant
Main Menu for Orazio’s by Zarcone Restaurant in Clarence, NY. See latest menu, reviews, and ratings.
Reviews
Frank Anthony
My wife and I had a 5pm reservation for her birthday on a Saturday night. I was shocked to see that on a Saturday night there was ONE server for the entire restaurant, no hostess, no bartender, no manager on site. It did not take long for this poor server to be backed up trying to greet and serve multiple tables at once… essentially he was set up to fail with no help. Eventually a table of guests actually walked out due to delays in service.
There was no bread brought to the table until we asked for it. We also had to request dipping oil which used to be standard. The chicken pastina soup had a lot of flavor but literally no noodles, just broth and vegetables. The pasta bolognese was outstanding, and a huge portion. Two deserts we requested we were told were not available – how does that happen at 6pm on a Saturday?
The service, food and prices under the former owner was outstanding. Now the prices are all jacked up and the service is sub-bar thanks to management for not staffing properly. If you have ONE server working your restaurant on a Saturday night with no hostess, no bartender and no manager on site that tells me this is ownership who does not take this operation seriously.
The temperature in the restaurant was also very cold
It’s a shame because this WAS our go to restaurant for Italian food and now my wife and I will be starting to look elsewhere
… moreThere was no bread brought to the table until we asked for it. We also had to request dipping oil which used to be standard. The chicken pastina soup had a lot of flavor but literally no noodles, just broth and vegetables. The pasta bolognese was outstanding, and a huge portion. Two deserts we requested we were told were not available – how does that happen at 6pm on a Saturday?
The service, food and prices under the former owner was outstanding. Now the prices are all jacked up and the service is sub-bar thanks to management for not staffing properly. If you have ONE server working your restaurant on a Saturday night with no hostess, no bartender and no manager on site that tells me this is ownership who does not take this operation seriously.
The temperature in the restaurant was also very cold
It’s a shame because this WAS our go to restaurant for Italian food and now my wife and I will be starting to look elsewhere
Bruceleeroy716
My pregnant wife was craving ravioli and picked Orazio’s based on her past family experiences there. She immediately noticed that the place had a new modern makeover. The place is large and looks great. We waited about ten minutes before someone noticed us and there were two other tables of two and a table of 8 with two servers. The servers were very nice. It was kne guys first night. The homemade bread was really good and the caesar salad was average. To my wife’s disappointment they were out of Ravioli so she went with manicotti (which wasn’t on the menu). She didnt like the manicotti but loved the vodka sauce. I went with Alfredo which was more like a buttery sauce. So buttery that I had spots on my shirt and on the white paper table cloth they use. Despite providing huge portions I did see it as pricey. They need some tweaks but I would give them another shot.
… moreChristine Keeves
They randomly closed due to point of sale and credit card machine being down. They did NOT notify my boyfriend’s mother who made our reservation. I was apprehensive even going after reading all the recent bad reviews. We met up at the closed restaurant and regrouped to have a delicious dinner down the road. After that my boyfriend’s mother received a text her reservation was cancelled…and another today asking if she’d like to reschedule. I’m ok never finding out if this place is a bad as the reviews state. The poor customer service speaks volumes. We drove half an hour for my birthday dinner to find the restaurant closed. Do better.
… moreJerry Roy
We used to go here quite often and loved it. We even had an opportunity to use their banquet room. That was then. This is now. They’ve reopened, and I can only guess that they are still looking for qualified help.
We were seated right at our reservation time of 6:30 pm and never got our meal until 7:55pm. We We were sitting at a table for 6 and were served from the end of the table and told to pass everything down. They charge fine dining prices and serve family style. It’s totally unacceptable and lazy. It took so long for dinner that no one was willing to ask for dessert or coffee. We would be there all night.
Horrible service, but I will say the main course was very good. The bread was dried out. For these kind of prices I would expect a much nicer dining experience. VERY DISAPPOINTING
… moreWe were seated right at our reservation time of 6:30 pm and never got our meal until 7:55pm. We We were sitting at a table for 6 and were served from the end of the table and told to pass everything down. They charge fine dining prices and serve family style. It’s totally unacceptable and lazy. It took so long for dinner that no one was willing to ask for dessert or coffee. We would be there all night.
Horrible service, but I will say the main course was very good. The bread was dried out. For these kind of prices I would expect a much nicer dining experience. VERY DISAPPOINTING
Michael Wlodarczyk
We booked a private event with Orazio’s at the last minute, in December nonetheless, due to a cancelation from another venue. Frank was very accommodating and treated us like family. We had never been here before and that is a bit of a risk, especially for a special event. We were not disappointed. The food was excellent, and all of our guests were satisfied. They helped turn a stressful situation into one we didn’t have to worry about. We are looking forward to eating dinner here sometime in the future.
… moreThomas Mullaney
Four of us went last Saturday for a birthday celebration. We arrived at 4:00 pm ,as our reservation was for 4:00, the doors were locked, had to wait for someone to open the door. We walked in went towards the bar to have a drink, no bartender. Proceeded to our table where a man in a t shirt seated us. The same man came back to take our order. We were the only patrons at this time. We ordered appetizers and waited about 30 minutes for our appetizers. The next course was the salad,.my mother in laws lettuce was wilted and particularly rotten.There was no bus boy to bus our table, so we sat with piles of dirty dishes. 2 out of the 4 meals were cold in the middle,and hot around the outside. This was my first and last time here. Hopefully others had better luck.
… moreColleen Bond
Over the past couple months I have made two attempts to eat here on special occasions, both times with reservations. Both times the reservations were cancelled by the restaurant at the last minute. The first time I got an email from the reservation company that said the restaurant closed due to an emergency. Today is valentine’s day and I had another reservation and they called me two hours in advance to apologize that they were closing down again. It is valentine’s day and now I’m stuck without a reservation anywhere. I understand things happen, but what are the odds? I probably won’t attempt a third reservation. Very disappointing as I was looking forward to eating here… twice! Guess we are stuck ordering a pizza tonight, because good luck finding a place to eat at 6pm on a Saturday on valentine’s day!
… moreItsCalibre
Made a large reservation for a personal family event. Was known well in advance. Manager came in and said that it was somehow “our fault”. Place was short staffed, no hostess, bartender. The only waiter in the place actually gave a customer permission to serve drinks(that waiter was the only bright spot). But yeah the owner/manager is a little man with no compassion for people and has no idea how to run a business. Sad excuse for a restaurant. Very unprofessional. Food also came out raw.
… moreLG
The worst experience I’ve ever had. Very short staffed. We waited a long time for every aspect of our meal from place settings and water to salad dressing and bread. Took almost 2 hours to receive our entrees. By the time they came I was over it and just wanted to go home. Dinner for 4 cost an outrageous $204. Never again.
… moreValerie Graff
Wonderful decor and clean. Every staff member gave full and prompt attention to our needs. The food was absolutely delicious and brought to the table quite timely. Great place for family, friends, or a couple dating.
… more