Chipotle Mexican Grill

  1.8 – 787 reviews   • Mexican restaurant

Social Profile:

Chipotle Downtown Royal Oak is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 48067

Hours

Tuesday10:45 AM–11 PM
Wednesday10:45 AM–11 PM
Thursday10:45 AM–11 PM
Friday10:45 AM–11 PM
Saturday10:45 AM–11 PM
Sunday10:45 AM–11 PM
Monday10:45 AM–11 PM

Address and Contact Information

Address: 305 W 11 Mile Rd, Royal Oak, MI 48067

Phone: (248) 607-6646

Website: https://locations.chipotle.com/mi/royal-oak/305-w-11-mile-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=3822

Order and Reservations

Order: Order online

Related Web Results

Chipotle Mexican Grill in Royal Oak, MI

32824 Woodward Ave Royal Oak , MI 48073 Near 14 Mile Road & Woodward Avenue. Located in plaza in front of Lakeside Mall

Chipotle Mexican Grill in Royal Oak, MI

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Reviews

Mirna Hazem
Worst service. I ordered last Sunday and the cilantro rice was completely undercooked crunchy and inedible. I’ve had Chipotle countless times from other locations and have never experienced rice like that.
I called and spoke to the manager and politely asked that the rice be cooked properly this time. Instead, my next order had mushy, overcooked rice with no cilantro and no seasoning at all just plain rice. It felt intentional.
That’s two full orders I had to throw away. I’m really upset and disappointed. Because DoorDash won’t let me choose a different location while I’m at work, this means I can no longer order Chipotle at all during work hours. Really disappointed.
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Annya Arnold
Absolutely terrible experience. The girl making my burrito had ZERO care or pride in her job. My burrito was so sloppy it was falling apart, sour cream smeared all over the foil, and instead of fixing it she just kept wrapping it — ended up using THREE foils because it was that poorly made.( had to ask the cashier to put the last one on other wise would’ve just been bagged)

To make it worse, she waited until the END of making my burrito to “remember” they were out of lettuce and corn. I had to ask about it myself. Who does that? That completely ruined the meal.

When I finally opened it, half my burrito was stuck to the foil because of how messy it was wrapped. I paid for food, not a disaster glued to aluminum.

Extremely disappointed. This was careless, lazy, and unacceptable. I won’t be coming back to this location
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taylor wallace
It was my first time trying this Chipotle location and I regret ignoring the bad reviews. Everything was fine until I pulled out a long dark hair from my bowl. I am so disgusted and disappointed, I definitely will not be coming back to this location.
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Alyssaiscool W
I’m not sure why this place is so low stared! Came here with my coworkers and this lovely older lady filled my bowl more then i’ve ever seen, then while i was eating proceeded to ask me if it’s good and was just extremely nice to me! As well as another one of her coworkers! So very nice and friendly
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Aidan Pierobon
I’d give a zero star if u could. I’ve had multiple bad experiences at this local chipotle. Last night was by far the most egregious. The gal looked very distracted and took over 5 minutes to serve me at the takeout window. This is the average experience there, as it happens every time. I’ve even waited over 10 minutes to be helped. Why even order for pickup?

Last night the only food they got right in my order was the rice and cheese. Meat was wrong, no salsa, no sour cream and no beans? How can you have a burrito bowl with no beans? I will never get chipotle from this establishment ever again.
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Kelly Marten
My daughter was ordering her first ever burrito today and she was really excited. She had asked for pork but was given beef instead and she really wanted a new one but we was too nervous to ask. The worker in charge (I think her name was Amadeja but I could be very wrong about that) jumped right in to help and make it right. Both kids were happy with their dinner and mom was happy with the excellent customer service
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taylor bennett
By far the worst service experience I have ever had. They were out of everything, nobody working there looked like they wanted to be there, they were just ignoring customers, the steak was barely cooked, location poorly kept, nobody knew how to do anything. Just a disaster honestly and I never leave reviews
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Alec Wells
I moved back to the area mid 2025, so this review is an accumulation of my experience over the past 6-8 months.

I don’t think there’s been a single instance where I’ve gone in and they had both chicken and steak available.. it’s generally only one or the other. On top of that, fajita vegetables just don’t exist here. I’ve never had the option of even including them because they are never available, nor are they in the process of making them when they are clearly out.

Additionally, there are numerous instances where I’ll walk in to place a to-go order and they tell me they are doing online orders only, and it is repeated back to me like I’m supposed to know that. There’s no sign on the door or anything but I’m somehow supposed to know that according to the workers (there’s a handful of good workers there, for context. They all aren’t mean and miserable).

If you are in the area, I recommend going to the chipotle in Ferndale or down Woodward towards bham instead of this one, unless ur looking for a half-filled, freezing bowl. If that’s what you want, this is your spot.
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Cathie Miller
Sadly, out of stock of food again. 6:40… Over 3 hours before a 10pm close. I’m not sure why I bother it’s so frequent an occurrence.

Tonight, both beans, carne asada, and couldn’t really tell what else but there were definitely more empty spots in the food line. I get there are no fridges, but you’re out of beans?

If this was a be one time time, fine… But it’s nearly every time I go. And I didn’t go that often, so that makes me think it’s a regular occurrence.

And got news for the site, what good is it have 6-7 employees on staff, if you have no food to sell? Learn business 101. No wonder 3 of them were just standing around, one was chopping meat, and the third was reluctantly walking over to help the 4 people in line… Oh… two sisters to be fighting over the beans when I walked in. I should have just walked out then. But no, I wasted 5 mins in line.

I’m amazed this location has lasted as long as it has and can’t see it continuing to last.
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Dylan Drazen
Do not order Chipotle’s usually deliciously crispy hard tacos for pickup at this location because this is what you will get. This happened to me three consecutive times not a joke. Well, given the undetachable slop you see here, I guess the joke’s on me.
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