Tyler Hooker
We’ve tried to give this location multiple chances but after this evenings order, we will be ordering from different pizza chain. In a past 3-4 months the quality of pizza hasn’t been great. The pizzas are consistently over done, dry and barely warm when they arrive to my door. Last week’s order took over an hour and half to receive, which was comped but the food wasn’t warm and pretty gross. I understand they sub their deliveries out to DoorDash but at the end of the day, my money went to Mr. Gattis so they are responsible for the lack of quality food they are giving out. Food prices are too high to receive below quality food. I would rather take my money to another restaurant that cares.
… moreStephanie Douglass
The night before Thanksgiving and they are swamped. My pizza was perfect. I watched a team stay calm and focused while customers were Unnecessarily being extremely disrespectful on the one of the busiest nights of the year. Great job team. Their professionalism and commitment to customer service was exemplary. Thank you!
… moreLeela Uppuluri
Had an amazing pizza last night from Mr Gatti’s! The food was absolutely delicious – perfectly cooked with fresh toppings and great flavor. The service was also excellent, making the whole experience really enjoyable. Highly recommend if you’re craving quality pizza!
… moreFriendly FYI
Came here like a month ago and the food and service was amazing. So last night 2/21, when my friend asked what I wanted to eat I said let’s get pizza from Gatti’s. Well, he got a pizza and I got cheese sticks and ranch. Everything wasn’t as warm as it was before like it had been sitting there a long while or we got some old order. And they skimmed on the cheese this time around on both the pizza and cheese sticks. Whoever was on last night wasn’t with it. I get there’s a lot of young teens running the place, but I was disappointed after last times great experience. Oh well, I’ll give it awhile before I try again.
… moreRaven Amanda
I was really disappointed this time. I specifically asked for light sauce, but the pizza came with way too much sauce, which ruined it. They also forgot one of the toppings I ordered. The ranch was basically water and not good at all, and they never seem to have parmesan available. The only positive was the lady working there—she was very nice and polite. Unfortunately, the food quality just wasn’t there.
… moreKevin Knight
We ordered 23 pizzas for a church event. One of the shop employees, Paris, realized that our delivery was going to be late due to scheduling. She proceeded to load up all 23 pizzas in her 2 door 2 seat Mazda Miata and get the order to us while the pizzas were still warm.
What a great way to show service and to improvise in a situation. I gave yall 5 stars because it would not let me give 6.
… moreGwen Williams
Placed an order, food was on the ground outside my door. Called Mr. Gattis in Hutto to let them know what happened, they told me that I should’ve specified how I wanted the food delivered. NEVER AGAIN!!
… moreMonica Delgado
Customer service was great. The cashier notified me that I had a $5 credit, I appreciated that!
… moreBrian
I ordered two well done pizzas. They called to tell me that they sent one of the wrong pizzas but will be sending another driver to deliver the correct one. They also added for free hot and fresh cinnamon sticks! Above and a beyond customer service and everything was hot and fresh!
… moreBrenda Zavala
Ever since this location opened I’ve had nothing but great pizza. Mr Gattis has always been my favorite so I’ve been to several different locations and they’ve all been good. The Hutto location is no different. The pizza was very good with the same taste as usual. I ordered online for delivery and the online tracking is great. I appreciate the constant updates so I will continue to order and enjoy the great pizza!!
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