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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Burbank,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Saturday | 9:30 AM–11 PM |
| Sunday | 9:30 AM–11 PM |
| Monday | 9:30 AM–11 PM |
| Tuesday | 9:30 AM–11 PM |
| Wednesday | 9:30 AM–11 PM |
| Thursday | 9:30 AM–11 PM |
| Friday | 9:30 AM–11 PM |
Address and Contact Information
Address: 521 N 1st St, Burbank, CA 91502
Phone: (818) 846-4022
Website: https://restaurants.elpolloloco.com/ca/burbank/521-n-1st-st?utm_source=gmb&utm_medium=yext
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Reviews
Kevin Santos
Ate here as a family today. Great food as always. We love the chicken here. However, the coleslaw they have has a different taste we felt like it was already spoiled so I requested it to be changed to corn instead which they did without any hesitation. Great service! Thank you
… moreWilliam, Jr. Page
Found hair on my shrimp for my shrimp-chicken tostada bowl. Just lost my appetite. Didn’t give me a receipt after I paid so I couldn’t do a review thru their website. I’m thoroughly displeased and disgusted. I don’t know if my wife, who’s got food allergies, can tolerate missteps in the basic food practices that a good reputable establishment. There goes my $26 Sunday lunch on a run.
… moreEdwin Robles
Customer service not pleasant. I paid full price for the chicken tostada salad. And it’s less rice less beans chicken like 7 little pieces. This good for the corporation. But they digging the customers pockets.. sucks….
… morePicazzO Mb
The chicken thighs are my fave ! Flour tortillas are super delicious, always perfect service and good deals on the appThe chicken thighs are indeed a favorite, offering a wonderfully succulent and flavorful experience. Flour tortillas are always a delicious choice, complementing any meal perfectly. The service provided is consistently excellent, making every visit a pleasant one. It’s also great to know there are good deals available through the app. These aspects combine to make for a truly satisfying dining option.
… moreArmando Bello
This is the only El Pollo Loco location I ever visit. The food is made properly, the service is better than my local El Pollo Loco location and the atmosphere is probably the best I’ve seen. I live at least 10 miles from this location and the food still arrived hot enough to eat. I believe this was my third or 4th visit to this location ever.
… moreLeTicia C Shields
One of my favorite places 2 eat growing up When visiting Cali its a must Charboiled chicken is amazing The salsa just the right kick and flour tortilla are perfect everytime Hits the spot Yummy!!!
… moreGrant Mooney
fantastic and affordable
not sure these $5 bowls are on the menu, but they are still available
… morenot sure these $5 bowls are on the menu, but they are still available
Aishik Ash
Messy, dirty, filthy. Trash on the floor, in the dining area, on the tables. There’s trash literally in front of the register that the employees can see but don’t bother picking up. The kitchen is absolutely messy (picture below). The condiment area is dirty. Only one employee behind the counter struggling with taking orders and serving. The management seems to not care about cleanliness, fast and friendly service, and the employees. The worst El Pollo Loco I’ve ever been to.
… moreL Millhauser
My eating experience was one by which I know as patrons we are enabling restaurants to be lazy, disregarding and unethical in treatment if consumers. Yes, not holding companies accountable for their lack of regard for monies we earn working just as their employees not held accountable.
These pictures reflect a container of rice I received from ElPolloLoco on First St. In Burbank. Now I have a couple of receipt from this location because of various concerns and food not fit to send out for consumption but was buried under fresher grilled meat. I know others know that site
When I was sharing the experience with a “group” management staff one chuckled at the reality of meat being hidden under fresher meat. I think that individual have also gotten home to find a few pieces not eatable.
When do we start with holding our money and let business like such go on… Close your door… Even the employees deserve the loss. Work Integrity/ethics.
… moreThese pictures reflect a container of rice I received from ElPolloLoco on First St. In Burbank. Now I have a couple of receipt from this location because of various concerns and food not fit to send out for consumption but was buried under fresher grilled meat. I know others know that site
When I was sharing the experience with a “group” management staff one chuckled at the reality of meat being hidden under fresher meat. I think that individual have also gotten home to find a few pieces not eatable.
When do we start with holding our money and let business like such go on… Close your door… Even the employees deserve the loss. Work Integrity/ethics.
Manuel Rangel
I was in town for the week for work. This was down the street from the hotel and I decided to try it. We did not have one back home but I heard about the place. It did not disappoint. I had the pozole and it was great. I also had the chicken avocado taco. It too was good!!
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